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“Executive room??”

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Ramada Encore Doncaster Airport
Ranked #14 of 19 Hotels in Doncaster
Doncaster
1 review
“Executive room??”
Reviewed February 17, 2014

Felt extremely let down by the room, paid for the executive room but there wasn't really anything executive about it other than the tub of Pringles and the Terry's chocolate orange, no bath robe or slippers were provided either like was stated on website we booked through. Food was lovely though and staff were helpful

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Nicola J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClareTids, Deputy General Manager at Ramada Encore Doncaster Airport, responded to this review, March 16, 2014
Dear Nicola J,

I am sorry to hear you did not fully enjoy your stay with us but I would like to thank you for your feedback and for taking the time to review our hotel. We take all feedback very seriously and I can assure you our team will work to improve on the areas mentioned as we are constantly working to make our guests stay an enjoyable one. If you would like to discuss your feedback with me personally please do not hesitate to contact our hotel directly.

Sincerely,
Stuart Breen
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • English first
  • German first
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English first
Sheffield, United Kingdom
Level 5 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed January 28, 2014

Perfect location for Doncaster Airport.
Friendly staff that were really helpful - even wanting to provide breakfast at the unearthly hour we had to get up!
Rooms were basic but functional. Wet room (bathroom) which i don't really like but that's a personal opinion.
Lots of free overnight parking with the option to pay to keep your car there while you are away.

would use again

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMacklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClareTids, Deputy General Manager at Ramada Encore Doncaster Airport, responded to this review, February 9, 2014
Dear AMacklin,

Thank you for taking the time to review your recent stay here with us at the Ramada Encore Doncaster. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back through our doors in the recent future.

Sincerely,
Stuart Breen
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridlington, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 18, 2014

Been to this hotel before, many times. Usually food is good, however having stayed there two weeks ago, have to give it the thumbs down. There were only three choices on the menu. Fish and chips, I think that was £13, burger and chips £11, oh yes and you could have a fish finger sandwich for £9. Plus I got a glass of red wine and a pint of beer, £10.
Room was fine, up to usual standard, very clean everything you really need for a 1 night stay. Have decided not to go again, it would be cheaper to get a taxi to the airport than stay overnight in future. Hotel was a decent price £50.15 and the proximity to the airport is great, but the food is rubbish and bar prices extortionate.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LENOREOFBRID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClareTids, Deputy General Manager at Ramada Encore Doncaster Airport, responded to this review, January 25, 2014
Dear LENOREOFBRID,

I am sorry to hear you did not fully enjoy your stay with us but I would like to thank you for your feedback and for taking the time to review our hotel. We take all feedback very seriously and I can assure you our team will work to improve on the areas mentioned as we are constantly working to make our guests stay an enjoyable one. If you would like to discuss your feedback with me personally please do not hesitate to contact our hotel directly.

Sincerely,
Stuart Breen
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester.
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 18, 2014 via mobile

We've stayed here over the Christmas holidays for the last three years. The first time we stayed we were impressed. Last year was o.k. The last visit will be the last time we stay. The room was clean-ish, but the bathroom was awful. There was mould in the shower cubicle and the shower would not drain sufficiently so we were worried the bathroom would flood each time one of us had a shower. My 12 year old scalded his hand when he tried to turn the kettle off, which would only turn off with the wall socket switch. On the plus side the staff were very friendly, welcoming and helpful when we checked in. On checking out we weren't asked how our stay had been. Perhaps staff didn't ask as they already knew there would be problems mentioned.

Stayed December 2013, traveled with family
Helpful?
2 Thank Cheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClareTids, Deputy General Manager at Ramada Encore Doncaster Airport, responded to this review, January 25, 2014
Dear Cheryl T,

Thank you for taking the time to review our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay.

If I can provide any assistance, don't hesitate to contact me directly at 01302 718520.


Sincerely,

Stuart Breen
Deputy General Manager
Ramada Encore Doncaster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Encore Doncaster Airport

Property: Ramada Encore Doncaster Airport
Address: First Avenue, Doncaster DN9 3GA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #14 of 19 Hotels in Doncaster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Encore Doncaster Airport 3*
Number of rooms: 102
Official Description (provided by the hotel):
Modern and stylish, this hotel is within walking distance of the Doncaster Airport terminal and has all the facilities needed for a great nights' sleep and a relaxing break.With free parking, the hotel is within 15 minutes of Doncaster town centre and Doncaster Rail/Coach Interchange.Bedrooms are bright and spacious with modern bathrooms, flat-screen TV with radio and pay movies, desk space and internet access. ... more   less 
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Also Known As:
Ramada Encore Doncaster Hotel Doncaster

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