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“Very friendly and welcoming staff”

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Premier Inn Dudley (Kingswinford) Hotel
Ranked #2 of 6 Hotels in Dudley
Certificate of Excellence
Bicester, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very friendly and welcoming staff”
4 of 5 bubbles Reviewed December 6, 2013

Great location for shopping, lovely staff, more teabags available in reception if you don't have enough in your room. Only disappointment this year were rooms they weren't as clean as previous years. But will return next year as is the best value for money in the Dudley area.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greystorm2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

Traveler rating
    184
    113
    45
    16
    10
See reviews for
117
107
19
59
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Any
English first
Luxembourg City, Luxembourg
Level Contributor
154 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed November 28, 2013

Not much to say; one should not expect too much at these prices. But too be honest, found the whole ´Premier Inn´- hotel chain experience not very pleasant at all. The reception is cold and looks not very appealing. Staff mediocre though they were trying to be helpfull. This was the first impression. Parking was good, rooms very average at best or below. Breakfast (though probably normal in UK) mediocre. It was Easter and on that occasion saw many horrible looking overweight locals who treated themselves on breakfast in the Premier inn. Never seen so many eggs, saucages, bacon around me in so short time. (bacon tasted good though). Will try to avoid this chain in future.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Telly2408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hatlepool
1 review
3 of 5 bubbles Reviewed November 26, 2013

Beds too hard, asked for twin room got a family room, stayed here 10 years ago, does not look as if it as had a paint job since in the bedrooms. Carpets still the same. Price was ok, had to leave a day early as my wife could not sleep on the mattresses.


  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Peter Port, United Kingdom
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed November 19, 2013

This hotel is fine for an overnight stay, it is easy to find and has a large car park. Some parts of the hotel were rather tired and the bathroom positively exhausted! The room was perfectly adequate and clean. The staff deserve praise, they were outstanding, very welcoming and helpful. The dining room has about as much atmosphere as an airport lounge but we had excellent fish and chips for dinner and a very fresh fruit salad in the morning. WIFI is free for only half an hour which seems rather mean.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLL79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Manager at Premier Inn Dudley (Kingswinford) Hotel, responded to this review, November 20, 2013
Dear MLL79,

Here at the Premier Inn Dudley Kingswinford, we take great pride in ensuring each and every guest has an enjoyable experience.

I would like to thank you for taking the time to comment on your stay with us

From all the staff here we are glad you had a great stay and hopefully see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
durham
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

ideally situated for where we wanted to be, a very good standard of cleanliness and customer care. Staff friendly but professional. Room comfortable as most in the chain are, food fine for the price paid.
A Premier Inn we would use again if in the area .

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karent33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Manager at Premier Inn Dudley (Kingswinford) Hotel, responded to this review, November 20, 2013
Dear karent33,

I thank you for your positive feedback as we strive to offer to all of our guests’ very high standards of service.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be.

We look forward to welcome you back to Premier Inn Dudley Kingswinford soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed November 18, 2013

Pleasant friendly staff, typical preier inn, nothing too much trouble but some of the bathroom fittimngs were dated/tired. Nevertheless, a pleasant stay and excellent value for money. Large car park with no hidden charges, excellent proximity to the restaurant which served the customary substantial breakfast. We would definitely stay again should the need arise.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, England, United Kingdom
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

You can't go wrong with a Premier Inn. We only paid £29 per night for a very large, comfortable room with excellent facilities. Had a lovely evening meal and a great breakfast. Excellent choice. Couldn't fault it.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Manager at Premier Inn Dudley (Kingswinford) Hotel, responded to this review, November 15, 2013
Dear Elaine W,

Thank you very much for taking the time to review your recent stay.

We are very glad that we made your stay a comfortable one by exceeding your expectations always.

Your comments have been passed on to our Team. For them it is a pleasure your enjoyed your stay and you find our rooms very clean.

We look forward to welcoming you back to stay with soon at Premier Inn Dudley Kingswinford and continue to make your stay a comfortable one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Dudley (Kingswinford) Hotel

Property: Premier Inn Dudley (Kingswinford) Hotel
Address: Dudley Road | Kingswinford, Dudley DY6 8WT, England
Location: United Kingdom > England > West Midlands > Dudley
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Dudley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Dudley (Kingswinford) Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Less than 30 minutes' drive from West Midlands Safari Park and Dudley Zoological Gardens ... more   less 
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Also Known As:
Premier Inn Dudley (Kingswinford) Hotel Dudley
Premier Inn Dudley (Kingswinford) Hotel United Kingdom

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