We had a table booked last night at 7pm which we booked one week in advance. We arrived 15 minutes early only to be told that our table had been double booked and the people sat in our booked seats hadn't even ordered their mains! The staff did nothing to compensate us, and instead tried to offer us a cramped table at the back. The reason we booked was to be sat in the window section!
We had been looking forward to coming to Pizza Margherita, which we always visit for special occasions such as birthdays & Christmas, but after this unacceptable service will not be returning. They have lost a loyal customer here.
We ended up going to Etna's which ended up being tastier food anyway and better service even with Christmas crackers provided!
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