We came as a group of 4, two couples and absolutely loved everything about this hotel.
The service we received from colleagues was excellent from start to finish and they were happy to help no matter what the problem was, they were always so friendly and smiley! They bar staff were happy to give us recommendations of places to go in lancaster itself and the reception found it no problem to call us a taxi and even come get us when it had arrived, its these little things that make it. The room was clean and tidy and just very cosy! We felt right at home!
It's about a 5-10 min taxi drive from lancaster city centre but it's great, you don't feel in the middle of everything but you can get a taxi into town no bother for £8 and between 4 of you its fine.
We booked the spa separately on group on and we booked in for treatments which were fab, I think my lady was called Hannah and she was absolutely lovely! Giving me recommendations for my skin etc , making sure I was alright etc!
We didn't find a fault with this hotel, the service or anything in general!More
- Free Wifi
- Free parking
- Visit hotel website