Difficult to write this review as there are two distinctly different elements to the report. I stayed for one night on the 12th October. The room was fine, absolutely nothing special but tidy and forgettable. It's an upmarket Travel Lodge, bed's OK, all the usual trappings re desk etc and the bathroom was clean. The reception area is very nice with a big roaring open fire. The bar is a lot bigger than I remember but it's very expensive so I didnt stay for long. BUT... the big problem is the food. We ate at the restaurant last night - "Food Works" is their new restaurant concept. Nice New York style furnishings, abstract drawings of men on the wall and tea cup lights. All quite impressive. The food was possibly the worst restaurant meal I've ever had and I wasnt on my own. During the 90 minutes we were there I counted four separate tables complaining about the food. The starter was ok - simple, small portion of goats cheese. The main course was terrible. My steak was 90% fat, my colleagues liver was overcooked and inedible. The sauces were thin and tasteless. The veg was raw and cold. The service is laughable with the average age about 17. The wine is expensive and mediocre. It was a £90+ meal and after extensive complaining where the waitress told me there had been complaints all night, I got £30 off. As I was paying another man stood up and made a complaint. This was Fawlty Towers-eque.
- Official Description (provided by the hotel):
- From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Cancelon, TripOnline SA, Hotwire, Agoda, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Lancaster House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lancaster House Hotel Lancaster
- Lancaster Hotel