Where to start?! First impressions were not good. A lovely building but so shabby outside. The pictures on the website make this place look lovely but they only provide pictures of the newly refurbished rooms. I was shocked when I saw our not yet refurbished room. Dated, the wallpaper was coming off and it was pretty tiny. After reading the reviews on here I thought all the rooms would've been done up by now as some of the reviews date back to 2009.
The main problem with the room was the lights. There was one very dim one above the door but as you round the corner into the main part of the room there isn't any! Well, a very dim lamp but that wasn't very useful. I was just glad we were staying in summer so it was light outside or your wouldn't stand a chance of seeing anything. The beds were incredibly uncomfortable and the bathroom was tiny and dirty. The window didn't open in our room so it was horribly warm.
The bar staff weren't very friendly or good! We ordered 2 glasses of prosecco, we got one straight away but it was flat and then it took 5 minutes to get the other one. No apologies. Yes, the bar area and outside have had a makeover and it looks ok but the staff seem to think its amazing and act like people aren't good enough to stay there. Snobby, pretentious and arrogant.
The location is really good though, a 2 minute walk into the town centre.
I wouldn't stay here again, the rooms are truly terrible and the staff are pretty rude. They describe it as a boutique hotel which is just laughable.
- Official Description (provided by the hotel):
- Drop your luggage and accept the warm welcome at this lovely town house hotel in the heart of Leamington Spa - the healthy mineral waters town on the river Leam that Queen Victoria made 'royal' after a visit in 1838. Impressive on the outside and gorgeous on the inside, this contemporary, chic stopover offers striking modern decor and stunning furnishings within a classic Regency period building. Visit the fabulous restaurant for modern British cooking described as a 'sprinkling of Continental style and technique'. And for those who take pleasure from an appetizer, a quick snack or after-dinner nightcap there's a champagne and cocktail terrace on which to relax and reminisce over the day's activities. This is also an intimate and professional wedding and business meeting venue, which can be exclusively hired... ... more less
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- Also Known As:
- Episode Hotel Leamington Spa