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“Brilliant service for our wedding!”

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Bartle Hall Country Hotel
Ranked #2 of 15 Hotels in Preston
Certificate of Excellence
Lancaster, England, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Brilliant service for our wedding!”
Reviewed May 9, 2013

We held our wedding here on 28th April '13. Having booked it quite far in advance I had time to plan all sorts of personal details and the team there were more than accommodating to what I required. All our guests loved the venue and the welcome they got and the service we got from start to finish was fantastic. Bartle Hall is a beautiful location with lovely grounds and surroundings. The food is lovely, you're always greeted with a smile and me and the hubby will be returning for a meal and overnight stay very soon. I'd certainly recommend to anyone looking for a venue to hold a wedding/party/celebration!

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Harm2804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, May 14, 2013
Thank you for taking the time to post your comments. I am so pleased to hear that we were able to accommodate your requests for the big day!

It is great to hear that your guests loved both the venue and the welcome they received. We are looking forward to seeing both you and your husband in the near future.

We hope that your next stay will bring back lots of happy memories that we are proud to be part of.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (84)
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English first
Coventry, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 8, 2013

We had the pleasure of holding our wedding reception here over the 2012 August Bank Holiday and I can say that we had a thoroughly amazing and excellent wedding day.

We first visited several years ago for a school ball held here and the venue left such an impression that we booked it for our wedding seven years later! From start to finish we had an excellent experience. The staff were kind, helpful and thoughtful. They offered help with everything from what dates would suit us best when we first contacted them, right through to helping set up our tables. We had a reception that was slightly out of the norm, and they embraced the opportunity to create something different for us. They were very knowledgable about all aspects of wedding planning, from where it would be best to take official photographs if it was raining to helping with ideas on how to run the theme of the wedding throughout.

We had our reception in the Windsor Suite, which was cosy and comfortably fit us and our 63 guests easily. The bar area is beautiful and fit us all in well, especially since it was raining very heavily and we unfortunately couldn't make use of the beautiful grounds.

The seven bedrooms that we had were all lovely and the Westby bridal suite we stayed in was exquisite. The bed was very comfortable and the bathroom was huge! (which was very useful for going to the loo in my wedding dress which has a very big skirt and wouldn't fit in a normal loo cubicle)

All of the food we had was phenomenal and we were delighted that they took the time to create menus specifically for us to our tastes. We had an afternoon tea reception and a BBQ in the evening, both of which went down very well. The canapes and 'posh' crisps we had in the afternoon were also excellent and I wish i'd been able to get more than two of them! The guests tell me they were to die for. Breakfast the next morning was cooked to order and they had no problem with some of our guests returning for breakfast the next morning either. It just hit the spot and set us up for the day!

We had one of the best days of our lives at Bartle Hall and it is fair to say that the staff went out of their way to be helpful from start to finish of our experience with them. Nicola and Hannah in particular deserve special mention, both were dedicated, polite and helpful, always going the extra mile to make our day extra special. Hannah, as it turns out, is very good at repairing bridal hair do's and re-tying wedding dresses! It was lovely to be greeted by them at the door as we entered the hall with looks of such excitement on their faces and was a highlight of our day.

We would love to return in the future and would thoroughly recommend Bartle Hall as a first class wedding venue! Our guests are still talking about our wedding reception now!

  • Stayed August 2012, traveled with friends
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Helpful?
Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, May 14, 2013
I am so pleased that you are sharing your memories of your special day.

It is one of our main aims to be able to create bespoke wedding packages to suit guest requirements and it sounds like we were successful on this occasion.

I am so pleased to hear that you and your guests enjoyed the accommodation.

We can remember preparing the food for your event and I must admit the choices you made were fantastic.

Thank you for the personal praise, I will ensure that Hannah is aware of your kind comments. We hope that we are able to see you again soon and appreciate your time in posting your feedback.
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Blackpool, United Kingdom
1 review
Reviewed May 8, 2013

I had my wedding reception at the balmoral suite on 20 April 2013 and I can hand on heart say that I can't fault anything.
I booked my wedding about 2 years in advance therefore we had plenty of time to plan everything. As fellow brides will probably know planning a wedding is more difficult that you'll ever imagine and on numerous occasions there were times that I had to contact bartle hall to ask questions and ask for advice. The girls were so helpful and no question was deemed silly and there were very prompt in replying. This is very reassuring when you're planning a wedding!
We met with Nicola on a couple of occasions and ran through things and she was very accommodating with some of our requests especially with the food - we chose the chicken ( which was amazing by the way) however one of my family members doesn't eat chicken so Nicola offered a preferred dish of lamb for him. Also my husband and I changed our veg and pudding too! Noting was too much trouble.
On the actual day Hailey met us as we arrived and kept us informed all the way through about what was happening and what was going to happen. We also hired a wedding singer all day who was acting as our toast master and Hailey and Matt liaised with each other which was great as I could just enjoy the day without worrying about what was happening.
I want to make a special mention for Hailey as she was truly amazing on the day. We had over 100 people at our reception , with children who were having diff meals and some adults on veggie options etc and the way she owned the room instructing waiters and waitresses was amazing. Hailey knew exactly what was happening and what food needed to go where , so massive thank to Hailey she is a credit to the team at Bartle Hall.
The food was so good and alot of of people at the wedding commented on how delicious the food was.
The room was set up beautifully and we had quite a lot of tables but the room Didn't feel too cramped at all and I also didn't feel that the guests at the back were too far away.
The gardens are so lovely and we had fantastic weather so the kids were able to run around and make use of the little park area at the rear... And the adults!!!
We had the ivy cottage as our bridal suite which was right next door to the room which was brilliant for nipping back and touching up make up Etc.
There is nothing more to say other than the day couldn't have been more perfect and I would highly recommend Bartle Hall to anyone for a wedding venue and a hotel. Thank you so much for helping contribute to our special day.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, May 14, 2013
Wow, thank you for such a glowing review of your Wedding at Bartle Hall. We are so pleased to hear that the day exceeded your expectations and that you couldn't fault a thing.

Our reception team will be delighted to hear that they were able to assist with the organising as many of them have been here for over 9 years so are truly dedicated to their roles.

I am pleased that the assistance I gave with the meal requirements benefitted your guests and the groom!

I will ensure that your kind feedback is passed to Hailey as it is of great importance to her.

It is great to hear that the suite and grounds looked fantastic and that the food was delicious! We feel privileged to have been a part of such an important day and hope that we will be able to welcome you back to Bartle Hall in the future.
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Manchester, UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 7, 2013

We were looking for somewhere to stay near Preston and stumbled across this little gem. We've tired of staying at places with no character or personality. We stayed in a small cottage just off the main building which was very luxuriously kitted out with an enormous bathroom. It had everything you needed and more. The breakfast was great in the morning with a wide choice.

It made a change to be greeted at the reception with a smile and all of the staff couldn't do enough to help. Would definitely recommend to anyone, extremely good value.

  • Stayed April 2013, traveled as a couple
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Helpful?
Thank travellergem81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, May 14, 2013
We are so pleased that you stumbled across us! It is great to hear that you enjoyed the character and personality of the manor.

The Ivy Cottage is one of my favourite rooms and I am pleased to hear that you enjoyed the selection available at breakfast.

Our reception team will be delighted to hear that you felt welcome and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benalmadena, Spain
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 6, 2013

Our son and daughter in law Paul and Dawn chose this venue for their weddign and a truly wonderful day was had by all. Everything was spectacular, the hall where they had the wedding was beautifully set out and the registrars were excellent. The weather was very kind and we were able ot make full use of both the inside and outside facilities. The grounds were beautiful and it was very special to be served very tasty canapes whilst sipping Pimms on the sweeping lawns. A big plus side was that the younger children were able to let off plenty of steam running around. The tables were laid out very stylishly and the food and service was spectacular. A string quartet plaed for 4 hours and they were great.The evening buffet was very tasty and portions were very generous. When we arrived there was a problem with the draught Guiness and draft bitter which meant that they could not be served but the staff made every effort to call in an enginer and the problem was rectified in time for the evening reception. The house DJ was very good and got lots of people up for all the evening.

Most of the family stayed at the hotel and they were very accomodating and the breakfast was great in the morning. Thank you Bartle Hall, great job very well done. All the staff worked to a very high level of professionaliam and should be praised accordingly.

  • Stayed May 2013, traveled with family
    • Value
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Helpful?
1 Thank duhig54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, May 14, 2013
We were delighted to host your sons wedding and it is wonderful to hear that you had a truly wonderful day.

It gives us great pleasure to hear the words: spectacular, beautiful and excellent. This is the type of service we strive to offer.

One thing we can't take praise for is the weather so we are so pleased to hear that it was kind to you! It does help having 16 acres of grounds for the children to let of steam!

I am pleased to hear that the issue with the draft bitter and Guinness was resolved swiftly and professionally.

Once again it was an honour to host such a special day for your son and hope that we can welcome you and your family back to Bartle Hall in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 29, 2013

My first stay at Bartle Hall and I will return for sure. Stayed in the Balmoral Cottage room which has just been completely refurbished to a high standard with a great wet room. Staff friendly and genuinely seem to care which is so refreshing. Had a drink and a meal in the bar - the food is really impressive. So many poor hotels around so great to have made a good choice. You won't be disappointed !

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Abelhaafricana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, May 14, 2013
It is wonderful to hear that your first stay at Bartle Hall was so pleasurable and we would love to see you return.

It is great to receive such positive feedback about the Balmoral Cottage and that the standard of the décor was high.

We are delighted to hear that the team made a good impression and hope that we can see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 27, 2013

The staff here were a credit to this place and were very helpfull, the hotel had good parking and is about 5 miles or so from civilisation so it is quite and peacefull, the rooms we booked were a large family room and a double which was very small and grotty, In the morning the breakfast was good but did take its time in coming however the staff were very accomodating.prices are good

  • Stayed April 2013, traveled on business
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    • Cleanliness
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Helpful?
Thank jay k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHaworth, Manager at Bartle Hall Country Hotel, responded to this review, April 28, 2013
Thank you for taking the time to post your comments. It is a pleasure to hear that the staff enhanced your stay.

I am sorry to hear your feedback on the classic double room. It would be really helpful if you could contact the hotel so we can identify which room your stayed in and when.

The maintenance of the hotel is of great importance to us and if a guest has left with this impression of the room we would like to take action immediately.

Please request to speak to the Sales and Marketing Manager when you call so this can be dealt with effectively and promptly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bartle Hall Country Hotel

Property: Bartle Hall Country Hotel
Address: Lea Lane | Bartle, nr Preston, Preston PR4 0HA, England
Phone Number:
Location: United Kingdom > England > Lancashire > Preston
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Preston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bartle Hall Country Hotel 4*
Number of rooms: 15
Official Description (provided by the hotel):
Set in 16 acres of beautifully landscaped gardens, Bartle Hall is the perfect location for comfort and pure relaxation when away from home. Our guests enjoy award-winning cuisine, comfortable business facilities, luxury lounges, exemplary service and beautifully decorated bedrooms and suites. Ideally situated between its neighbouring towns of Preston and Blackpool, and only a short drive from the Lake District, we are the idyllic country retreat for your Lancashire break. With 15 en-suite bedrooms ranging from classic doubles to executive rooms, four poster suites and cottages, we offer the perfect base for all types of visitor including business travellers, leisure guests, couples and families. Enjoy stunning views over the hotel grounds and surrounding woodland, as we provide a warm welcome with complimentary luxury toiletries and a premium selection of teas, coffees and homemade treats on arrival to your room. The peaceful atmosphere together with our high exacting standards and attention to detail, mean visitors truly relax and forget the pressures of everyday life. ... more   less 
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