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Premier Inn Preston West Hotel
Ranked #15 of 15 Hotels in Preston
Reviewed April 12, 2010

My husband and I stayed here for two nights - the first night we arrived fairly late and were told the hotel was just about full and our room was on the 2nd floor. We dropped our bags went to have some food and went to sleep dog tired. The following night was awful our room faced the back of the pub/restaurant, an outside seating area and the kids playground and the noise was horrendous, kids screaming, bottle being smashed and because it was the first warm night the noise went on well into the late evening. In the end we had to put ear plugs in, shut the windows(even though it was soo hot) and get what sleep we could as we had an early start on the Sunday morning. Do not think I would volunteer to stay there again. Another point even though we tried several times with some of the staff helping we could not access the internet???

  • Stayed: April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bucksgeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Preston West Hotel, responded to this reviewResponded April 28, 2010

Thanks for your review. We are sorry that you were disturbed during your stay with us. It remains our main objective at Premier Inn to deliver a high level of service in all our hotels. Your comments will be investigated by both our Guest Relations Team and the Management Team at our Preston West Hotel. Once again thank you for taking the time to review your stay, we do hope to welcome you back to Premier Inn in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 - 306 of 306 reviews

Reviewed March 21, 2010

I stayed here for 1 night, but was impressed with the hotel overall. The staff were friendly - particularly in the nearby restaurant - and the hotel room was very comfortable and accomodating.

JOne negative point was the mould on the bathroom ceiling that had not been removed, which for such a large chain, is not really acceptable. Also, you'd think internet access would be free, but is not.

However, overall, this was a nice enough hotel.

  • Stayed: March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CRYPTO2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarekell, Brand Support Manager at Premier Inn Preston West Hotel, responded to this reviewResponded March 30, 2010

Thank you for your recent feedback regarding Preston West Premier Inn. We are pleased that you were impressed by the service you recieved in the hotel as at Preston West we endeavour to make your stay as enjoyable as possible. We would also like to thank you for raising the issue in the room and are pleased to inform you that the hotel will be having a full refurbishment in April 2010. At Preston West we are able to offer free WiFi access in our adjacent restaurant The Lea Gate, if you decide to return in the future then please ask one of our team members who will be happy to assist you with this.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Preston West Hotel

Address: Blackpool Road | Lea, Preston PR4 0XB, England
Location: United Kingdom > England > Lancashire > Preston
Amenities:
Free Parking Wheelchair access
Hotel Style:
#6 Romantic Hotel in Preston
Price Range: $59 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Preston West Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Sample the best Preston and Blackpool have to offer or take in the nearby coastal plain of The Fylde ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Preston West Hotel Preston

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