Worst hotel I have stayed in for last 51 days on the road
Worst service. Rip-off prices on wifi etc
Start - arrival. Surly receptionist who seemed incapable at speaking at above a whisper. he could not find my confirmed booking. Irritated I had a UK passport but a Spanish address!
Rang the friend who had booked it and I then was abused for not having told him who it had been booked through...I did not know!
Wifi prices are obscene and if the room had not already been paid for I would have gone to the prestigious Marriot 400 yards away where for 20 GBP more I could have had quality service, bigger room etc etc Had to get on WWW as I had a lot of work to do so paid the price!.
Eventually got to my room. Spent almost two hours trying to get internet to work. The receptionist (to be fair) arrived promptly to try to resolve issue. Helpful enough but he knew less than my granddaughter. Put me through to a 0800 help-line where girl knew less than my unborn great grandaughter and struggled in English. I then tried the on-TV internet. No battery in keyboard. Went downstairs and was given a replacement keyboard. Got on but only web-browser. By now, I was ready for bed.
A friend rang from Sweden 4 times but could not get an answer .... only one member of staff in whole hotel? I rang to check why she had not got through and, yes....no answer!
- Official Description (provided by the hotel):
- The Ibis Preston North hotel is located in the heart of the north west district of the city, 5 km from the city centre and its shops, bars and restaurants and is also within easy reach of the Lake District and Manchester. Book one of our 82 rooms and make the most of our hotel amenities, a restaurant, bar serving light meals and snacks 24 hours 7 days, free private outdoor parking and two meeting rooms for conferences and seminars. Business guests will appreciate use of our wireless Internet access. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly and HRS so you can book your Ibis Preston North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Preston North Hotel Preston
- Accor Preston North