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Premier Inn Solihull South (M42) Hotel
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Reviews (389)
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194
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8
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All reviewscar parkbeefeater restaurantovernight stopadjacent beefeaterplenty of parkingmeal dealgood nights sleepconvenient locationrestaurant next doorclean roomseasy accessfriendly receptionistquick checkfamily roomcomfy bednight's sleepvisiting the nec
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278 - 283 of 389 reviews
Reviewed April 24, 2014

Stayed here for work as we had a meeting in the area. There is plenty of parking and the check in was good.

I was very surprised by the rooms... lots of room, a choice of pillows and a big, new flat screen TV on the wall.

The bathroom was exceptionally clean and modern with wall dispensed soap units.

I used the wifi, which was a good speed and really cheap at only £3 for 24h.

Had breakfast across the road for just £8.75 and the choice was wide, with all ingredients fresh. We also had dinner in the restaurant the night before. The menu is really varied, but the food was quick and actually really nice (which I wasn't expecting as I haven't eaten in a Beefeater in years). There is however a Harvester also, just down the road.

My only gripe is with the quality of the pillows - other than that, a really good stay.

  • Stayed: April 2014, traveled on business
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Thank Sam0701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolihullSouthM42, Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded April 27, 2014

Thank you for your lovely comments regarding your recent stay with us at Premeir Inn, the team here at Solihull South M42 are always striving to provide the best customer service possible to our guests.

I apologise you didn't find the pillows too comfy, please note we are getting a lovely new box of pillows soon! When you next stay with us we hope they will be more to your liking.

We look forward to welcoming you to Solihull again in the future,

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

Stayed here for one night so we could visit the Gadget Show at the NEC. It was in good travelling distance to the NEC and was clean and comfortable. It has been refurbished so this was a bonus. Only negative comment would be we were on the ground floor and the people in the room above were very heavy footed.

  • Stayed: April 2014, traveled with family
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Thank Sandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolihullSouthM42, Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded April 27, 2014

Thank you for taking the time to review your stay with us at Solihull South M42 Premier Inn, and I apologise that on this occasion your expectations were not met with regards to noise. Please be aware we are currently tackling this issue and will be passing your comment on, and our team constantly strive to provide the best nights sleep we can for our guests.

We look forward to welcoming you back to Solihull in the future,

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

My husband and I stay here twice a year for business.
Comfortable pleasant room. Good mattress, pillows and cotton bed linen.
A bit stingy on the towels. A bath towel each but have to share a hand towel.
Only real niggle is only 1/2 hour free WiFi - not good enough these days.




  • Stayed: March 2014, traveled on business
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Thank brightsparkEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolihullSouthM42, Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded April 27, 2014

Thank you for taking the time to review your stay with us at Solihull South M42 Premier Inn, I apologise the change to one hand towel is not sufficient and will pass on this comment on your behalf. Please know we always have plenty of spares ready and waiting in reception if you would like another!

Alternatively if you could give us a quick call once you have made your next booking we can ensure there is already one waiting in the room for you. We look forward to welcoming you back to Solihull in future,

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

This is a great place! Friendly staff and the room was massive! Very comfortable and clean! Location couldn't be better if you need easy access to the M42. Would definitely recommend, although bit pricey!

  • Stayed: March 2014, traveled on business
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Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolihullSouthM42, Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded April 27, 2014

Thank you for taking the time to review your stay with us at Solihull South M42 Premier Inn, we are delighted to hear we could make your stay so enjoyable.

We look forward to welcoming you back to Solihull in the future,

kind regards.

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Reviewed March 11, 2014

Everything was very much as it should be; the room was clean, comfortable and of a good size, and the minor problems we had with the heating and breakfast were efficiently and very cheerfully put right.


  • Stayed: March 2014, traveled as a couple
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Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolihullSouthM42, Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded March 24, 2014

Thank you for taking the time to review your recent stay with us, I apologize that on this occasion you encountered some issues along the way. The team here at Solihull South M42 are always striving to provide the best customer service possible, and it is great to hear we could resolve the issues without it affecting your stay.

We look forward to welcoming you back to Solihull South in the future,

Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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