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“Beware of lack of parking”

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Premier Inn Solihull Town Centre Hotel
Ranked #7 of 28 Hotels in Solihull
Certificate of Excellence
Blandford Forum, United Kingdom
Level 4 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Beware of lack of parking”
Reviewed January 13, 2014

We stayed here again whilst attending a funeral nearby. It is a new hotel with very friendly staff and comfortable rooms. Parking is an issue (there is non on-site) and the overnight stay at the multi-story nearby times out at 7.00am, so you need to feed the meter before breakfast. Other than that I would recommend this hotel.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 27, 2014
Thank you for your feedback regarding your recent stay with us . As you are aware we do not have on site parking, but there is a multi storey next door called Lode Lane . The carpark have recently changed the parking times and unfortunately the signs in the carpark have not been updated yet . so we are talks with them to have this changed .The times are for 24hrs £8.20 but if you arrive after 6pm and leave before 10am the cost for overnight parking is £1.30. We are sorry this was an inconvienence for you but hopefully will stay with us in the near future .
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Rating summary
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THIRSK
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 12, 2014

brilliant hotel, easy to find, good secure parking next door. very easy check in. fantastic family room, proper beds, shower and bath etc realy clean as you would expect. evening meals were excellent value and very well prepared, cooked and served. great breakfast, good choice of everything and well presented. staff were fantastic, nothing was too much trouble, especially the waitress on the friday night, Katie she deserves a special thank you, she was very profesional but yet so down to earth and a real assett to the hotel.
thanks for a wonderfull two nights stay, hope to be back when next visiting the area. kevin wendy greg and sue.

  • Stayed January 2014, traveled with family
    • Value
    • Location
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Helpful?
Thank norman848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 27, 2014
Thank you for your recent feedback regarding your stay with us . We are pleased that your stay was most enjoyable and i will certainly pass your comments on to Katie who will thrilled to hear that she made your stay more enjoyable,and will also pass this on to the rest of the team.
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Stoke-on-trent, United Kingdom
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 29, 2013

stayed for 1 night while visiting daughter comfortable bed great breakfast and just round the corner from main shopping area. staff very helpful and polite so all in all a lovely stay. parking is just across the road in lode lane at a good rate.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank valiantsStokeOnTrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 27, 2014
Thank you for your feedback regarding your recent stay with us . we are thrilled that you had a fantastic time with us and we hope you will stay with us next time you visit Solihull.
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Swansea, United Kingdom
Level 6 Contributor
125 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 29, 2013

Stayed here when attending a conference and exhibition in the NEC.

The rooms were fine - as you would expect in a Premier Inn. It's location very good - convenient for the NEC, shops in Solihull and the M42.

The restaurant was good value and good food.

Parking was atrocious. This was in the nearby multistory but I had to pay 3 times for 1 nights stay. I arrived at 17:15 paid for 1 hour while I checked in. I then had to return to pay for the overnight stay (can't do this before 6:00pm) and then I had to return in the morning before 8:00 am to pay again for 2 hours as I wasn't leaving till just after 9. Absolutely no chance of a lie in if you stay here.

I would have expected the premier inn to have come to some sort of arrangement for guests but this is not the case so beware.

  • Stayed November 2013, traveled on business
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Helpful?
Thank s0undman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barmouth, United Kingdom
Level 5 Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 29, 2013 via mobile

Excellently located in Solihull town centre.
Was used as a base to visit family and visit tourists attractions. Within walking distance of Solihull railway station and excellent bus links to all parts of Birmingham and Solihull.
Room was excellent and no complaints.
Stayed on a Saturday night and had a good nights sleep with no disturbances.

Stayed November 2013
Helpful?
Thank bermo1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
Reviewed December 19, 2013

I had to book a Hotel in Solihull due to some work. I booked saver room for £29 which is more than a real deal as I got a super luxury room on 2nd Floor! Rooms are much better than Holiday Inn and Travelodge. Overall an excellent experience as it was my first time with Premier Inn and staff was more than helpful and nice!

  • Stayed December 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Asad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane R, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, December 29, 2013
Thank you for your feedback regarding your recent stay with us here at Solihull Town Centre Premier inn . We are delighted that you had a great time with us and we met all your expectations .We do pride ourselves on giving world clas service and i will give this feedback to the team who will be thrilled . Thank you again and we hope you stay with us again the near future
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Bridport, United Kingdom
1 review
Reviewed December 6, 2013

I went to this premier inn and it's was very expensive and did not get a good night sleep due to noise outside and noise in the room. All you could here was traffic from the main road out side and then you could here the extractor fan in the bathroom all night with the door closed. All so you could here the people above walking around during the night. Also beware of the parking. All night parking starts from 18:00 until 8:00am so if you want a lie in you will have to be up before 8:00am to put another ticket on the car. Also the staff here don't seem to believe in the good night sleep guarantee it to for ever for them to realise that I had not had a good night sleep.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Solihull Town Centre Hotel, responded to this review, December 9, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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Additional Information about Premier Inn Solihull Town Centre Hotel

Property: Premier Inn Solihull Town Centre Hotel
Address: 68 Station Road, Solihull B91 3RX, England
Location: United Kingdom > England > West Midlands > Solihull
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 28 Hotels in Solihull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Solihull Town Centre Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Superbly located in the centre of Solihull, opposite Lode Lane car park & a short distance from the Touchwood shopping centre. 0.5 miles from Solihull train station and a 10 minute journey to Birmingham. Our Solihull Town Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room with a Thyme Restaurant serving a mix of traditional and contemporary dishes. We have no parking at the hotel for our guests but we do recommend Lode Lane car park directly opposite the hotel, which offers overnight parking and charges will apply with restricted opening and closing times. ... more   less 
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