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“New Hotel, good location”

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Premier Inn Solihull Town Centre Hotel
Ranked #6 of 25 Hotels in Solihull
Certificate of Excellence
Whaley Bridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“New Hotel, good location”
Reviewed January 5, 2013

I have used this hotel on several occasions since its recent opening. Minor issue wth temperature of hot water on first, visit but this has been rectified. Friendly staff, facalities are exactly what you expect from premier these days.All areas are clean.

Local parking can be expensive if you are parking before 6.00pm although the overnight deal is good after that time.

Haven't been bothered by traffic noise.

  • Stayed January 2013, traveled on business
    • Value
    • Location
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Helpful?
2 Thank highpeak_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 8, 2013
Hi

Thank you for your comments regarding your recent stays at Premier Inn - Solihull Town Centre, Solihull newest hotel to open in over 10 years!

We are pleased to announce that the " teething issues " we had with the water have now been resolved and we are indeed the ideal hotel to stay at when visiting Solihull.

We hope that you continue to enjoy your further stays with us.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Doha
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 4, 2013

We stayed for 5 nights over Christmas and were very impressed with the helpfulness of all staff and the cleaniness of the accommodation. The location is perfect for links to local public transport, but we did find the nearest car park in Lode Lane expensive and restrictive due to opening hours over the festive period.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Doha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 8, 2013
Hi

Thank you for your fantastic comments following your recent stay with us at Premier Inn Solihull Town Centre over the festive period.

I hope you had a great Christmas and New Year and l hope to welcome you back to Premier Inn - Solihull Town Centre in the future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 2, 2013

Brilliant location,comfortable rooms, great service and excellent value for money.
I love the consistancy with the Premier Inns - doesn't matter which one you stay in you are guaranteed a high service and comfortable rooms.
The new Solihull Premier is particularly good due to the location which is central to the train station, buses etc making it easy and cheap to get into Birmingham and within walking distance from the main bars,restaurants,cinema and Touchwood shopping center in Solihull.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kmm_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 3, 2013
Hi, Thank you for your fantastic comments regarding Premier Inn Solihull Town Centre, the newest hotel to open in Solihull in the last ten years. It's great to hear that you also enjoy Premier Inn in general and we hope to be able to welcome you back in Solihull or at any of our other 685 hotels throughout the UK! Kind regards
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Lichfield, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2013

We stayed at this hotel on a Saturday evening between Christmas and New Year. First impressions of the hotel were great. Everywhere was spotlessly clean and the staff very welcoming. We have stayed in much more expensive hotels and received a lesser service.

Whilst on the price we got a winter saver room for £29 which was excellent value. The double room was spacious immaculately clean with everything you would need for an over night stay. Room was quite no road noise. We both had a great nights sleep.

We didn't have an evening meal as we were out with friends but I must say the breakfast was top class. All the breakfast staff were friendly and helpful and the all you can eat buffet breakfast was great. Fresh, hot and very tasty.

I know the fact that this hotel is new helps but I really think with the staff they have this will be a great hotel.

Thank you for making our stay pleasurable, we will definitely return

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank alfardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, January 3, 2013
Hi, thank you for your fantastic comments about the team and the hotel at Solihull,s newest hotel, which will be passed onto the whole team. We are pleased you enjoyed your stay and look forward to welcoming you back! Kind Regards
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Birmingham, United Kingdom
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 28, 2012

2nd Premier Inn visit following a great stay at the Kensington Earls Court.
We arrived by train and the hotel is only 5-10 minutes walk. Great check in - arrived sooner than expected, contacted reception and booked in 30 minutes early as room was ready. Everything was fully explained, staff very friendly.
Room was spotless and a good size. We booked as part of the Winter sale - £19.00 for a double room, so was excellent value. Room contained everything you need.
Hotel is 5 minutes walk from the town, including Touchwood shopping centre. Lots of places to eat and drink.
First visit to Solihull and would definitely be back as the hotel stay made it worthwhile. Would highly recommend for shopping with the added bonus of a great night out and not having to make our way home same day.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JDW2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, December 29, 2012
Hi, thank you for your fantastic comments about the team and hotel following your recent stay. We very much look forward to welcoming you back in the future. Kind Regards
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Suffolk
Level Contributor
428 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed December 28, 2012

We stayed 27th Dec, paid £19.00 booked one week earlier. All the excellent Premier Inn facilities, usuall excellent service making it our preferred budget hotel group though there really is nothing budget about the experience.
We had breakfast, the lady was most helpful, even when we accidently ordered the toast that we can make ourselves - she went and did it. We love the fact there are mugs in the breakfast, free tea and coffee in the rooms, very comfortable beds and now 30 minutes FREE WIFI, great extra.
We didn't have the problem with the parking that others had though we actually couldn't find the entrance of either the hotel or the car park, luckily we had a neice who lives in Solihull with us to point out how to get in.
We were in room 421 - no noise at all so we had a great nights rest.
We called in the morning to ask if we could get in a room early at 1pm as travelling from Felixstowe and going to a wedding in Malvern, they were really accomodating though we missed this because of the traffic and had to go straight to wedding.
I love the security of the place, with access via card only. I like that the towels are available but encouragement made to be green and only use what you need. I like not having to worry about the things you forget or shampoo/showergel. There is a cash machine available and drinks machine.
I would love it if there was some water machines and the sign post for hotel and also for parking was enhanced.
We had a great stay, thank you.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, December 29, 2012
Hi, thank you for your fantastic comments regarding the newest hotel to open in Solihull for the last decade, Premier Inn Solihull Town Centre. We are pleased you had a great time and hope to see you again in the future. Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, England, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 21, 2012

i live in solihull and regardless i would happily stay in this hotel again, me and the girlfriend stayed here as the second part of a two night trip and i couldnt be happier.

checked in at 5pm and even tho we had made dinner reservations these were easily held back from 5:45 to 6:30 as we were running late.

food was simply amazing , the whole experience from the seating us at a table to the bill was fantastic... and to add to that 3 course dinner, drink and buffet breakfast all in for 22.99 what a bargain!!!

the room was cleaned to the normal premier inn spotless standards, service both on reception and restaurant was amazing.

highly recommended and i will definitely make sure i stay again even tho i only live three miles away from the hotel.

thankyou solihull you are the first hotel to open in the town for ages and have made a lasting impression with me :):)

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestJourneyManager, General Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, December 23, 2012
Hi, thank you for your comments following your recent stay at Premier Inn Solihull Town Centre, l am pleased you had a fantastic time and we look forward to seeing you again. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Solihull Town Centre Hotel

Property: Premier Inn Solihull Town Centre Hotel
Address: 68 Station Road, Solihull B91 3RX, England
Location: United Kingdom > England > West Midlands > Solihull
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Solihull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Solihull Town Centre Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Superbly located in the centre of Solihull, opposite Lode Lane car park & a short distance from the Touchwood shopping centre. 0.5 miles from Solihull train station and a 10 minute journey to Birmingham. Our Solihull Town Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room with a Thyme Restaurant serving a mix of traditional and contemporary dishes. We have no parking at the hotel for our guests but we do recommend Lode Lane car park directly opposite the hotel, which offers overnight parking and charges will apply with restricted opening and closing times. ... more   less 
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