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“Great as a base for Stratford-on-Avon”

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Premier Inn Solihull (Hockley Heath, M42) Hotel
Ranked #3 of 28 Hotels in Solihull
Certificate of Excellence
Reviewed September 14, 2010

Arrived at reception after quite a long drive. Reception staff were excellent. Room was large and had the advantage of a sofa. Bathroom had a very strong smell of urine which was quite unpleasant. Beefeater next door was excellent for breakfast. but in the evening all the staff seemed to be "in training" and the service at the bar was very slow with staff quite inattentive. We ate in the restaurant the second night of our stay and the steaks were superb.
The hotel is an ideal base for Stratford and Warwick.

  • Stayed: September 2010, traveled as a couple
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Thank lizziechip55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (573)
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557 - 563 of 574 reviews

Reviewed August 4, 2010

Check in - speedy & freindly receptionist, who helped with some local info we required
Room - usual Premier Inn standard, some areas of repair required / areas of re-decoration, but nothing un-clean or to worry about
Resaurant PM - Good Food, reasonable price.....slow service, and only attentive at Bill stage, which means low/no tip
Restaurant Am - Good Brekkie, but sub-standard service as "they had been busy" - so buffet tables had very little on when we arrived at 0930, and they serve until 10am - had to ask for mug/milk/white bread/yoghurts
Location - Great...but we were attending a wedding at Nuthurst Grange, and their rooms were £100+ a night so this price & location was fab for us. - quiet residential location - no shops/other pubs/restaurnats/trains nearby

  • Stayed: July 2010, traveled as a couple
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Thank juey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded August 5, 2010

Thank you for your review. We are pleased that you had a comfortable stay with us, and that our hotel, and helpful team members met your expectations. We are sorry to hear of your expriences in the Barn Beefeater next door. Our team are committed to delivering the highest level of service to all our guests and your feedback is so important to us in our continued endeavours to provide our guests with this service. Please be assured your comments will be fed back to the Management team at site. Once again thank your for taking teh time to review your stay and we look forward to welcoming back to Premier Inn in the future.

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Reviewed August 2, 2010

staff are very friendly and helpful. Room is fairly basic but roomy, clean, bright with a large and comfortable bed. Excellent value for money and central location for visiting Stratford upon Avon, Birmingham and Ragley Hall (for the game fair). This was our first stay at a premier inn and we were a little dubious. However, would definitely book again! Thanks for making our stay so enjoyable!

  • Stayed: August 2010, traveled as a couple
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Thank HarrisTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2010

Stayed for one night en route to the NEC, which is only a 10 minute drive away. We thought it would be quieter than staying at a Hotel right by the NEC and we weren't disappointed.

There was plenty of free car parking on site. We received a friendly welcome from staff, checking in was short and simple, and the room was clean and comfortable. We had a good quality meal in the adjoining restaurant, where there a varied and typically priced menu. The restaurant was clean and comfortable and the service was quick and polite.

Everything in the room was in working order. We were in a quiet location and we enjoyed a relaxing nights sleep - perfect!

  • Stayed: June 2010, traveled as a couple
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Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded July 8, 2010

We delighted that your stay with us met your expectations and you experienced the high level of service we endeavour to give our guests. Thank you so much for taking the time to review your stay, your feedback is so important to us in our continued efforts to delivery the best service. We do look forward to welcoming your back to Premier Inn in the future.

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Reviewed June 27, 2010

Good value for money, very comfy beds, helpful friendly staff, great breakfast and a very good peaceful nights sleep. Will return again.

  • Stayed: June 2010, traveled as a couple
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Thank traveller1470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2009

Comfortable but functional and clean room. Food available in adjoining restaurant. All the staff of the hotel and the restaurant were unfailingly polite and helpful and efficient. The only thing to irritate was the claim at reception that it "was the law" that you could not pay cash without photo id. Luck that Tesco's don't operate the same policy!

  • Stayed: October 2009, traveled on business
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Thank Jeremy69Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded October 11, 2009

It is good to know that our hotel, service, friendly staff and restaurant facilities met your expectations and ensured a comfortable stay with us.
Premier Inn do have a policy that Photo ID is shown when paying cash, this is a company policy implemented to ensure that safety and security of our guests and team members.
Thank you for your review, we look forward to welcoming you to Premier Inn in the future.

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Reviewed March 5, 2009

We stayed here for one night only, and we arrived at about 1am. It was great to find that this hotel is staffed 24 hours so we didn't have to worry about our late arrival. We arrived and fell into a nice clean and comfy bed. This premier inn does what it says on the tin - clean rooms, comfy beds, affordable price. We had to go into Solihull the next day and it couldn't have been easier driving from this hotel - the desk staff were helpful and suggested the best route and gave clear and easy to follow directions. It's not a luxury hotel by any stretch but it doesn't claim to be. A good place to stay.

  • Stayed: March 2009, traveled as a couple
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Thank pedro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Solihull (Hockley Heath, M42) Hotel

Address: Stratford Road | Hockley Heath, Solihull B94 6NX, England
Location: United Kingdom > England > West Midlands > Solihull
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Solihull
Price Range: $62 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Solihull (Hockley Heath, M42) Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Premier Inn Hockley Heath is ideally situated for both access to Solihull, Birmingham, Birmingham Airport and the surrounding midlands. We are situated close to the M40 and M42 but benefit from a rural, quiet location popular with families and business guests alike. Premier Inn Hockley Heath kindly points out to our guests that we currently are not an air conditioned hotel, however, during hot weather we do strive to offer our guests the best experience possible. ... more   less 
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Also Known As:
Premier Inn Solihull (Hockley Heath) Hotel Solihull

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