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“Clean, central location and nice staff.”

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Ramada Birmingham Solihull
Ranked #13 of 28 Hotels in Solihull
Reviewed December 10, 2013 via mobile

Check in was great. Staff friendly and helpful. Room was nice and clean, bathroom also nice and clean.
Overall a nice hotel and a pleasant stay have stayed there several more times now.
Location is nice and central too with plenty of parking.

  • Stayed: November 2013
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Thank Dentnewc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 10, 2013

Thank you for your review. We are always happy to hear that we are doing everything right!
We look forward to your next visit.
Regards
Anita Tarry/Customer Services Manager

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819 - 825 of 1,226 reviews

Reviewed December 9, 2013 via mobile

Perfect location! Literally less than 5 minutes away from town centre. Stayed here for the weekend, miserable staff, not even a smile. Rooms were out dated, with old furniture, been to plenty of ramada hotels and this by far is the worse one! Alarm goes of in the middle of the night, and reception staff were really unhelpful, advising that we should be prepared to leave. This was 1am, so was we meant to sleep or stay awake. Loud music which kept me up also wierd noises. Overall if you want peace and quiet this isn't the place to be! Overall perfect location!

  • Stayed: December 2013
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Thank Rbee05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 10, 2013

Our sincere apologies if your were disturbed during your stay, I assure you the fire alarms are activated very rarely, however when they are we have strict procedures to follow to ensure guest safety is paramount.
As with all town centre hotels we are a vibrant busy hotel, During December Friday and Saturday nights can be occupied by Christmas revellers.
All of our staff are expected to be helpful to all guests and we shall ensure this continues.

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Reviewed December 9, 2013

Fantastic night, Company Christmas Party 6th December 2013 went really well the staff were attentive the Murder Mystery was very entertaining and then good disco to follow, would recommend this night to all.

Room Tip: Location is fantastic if you want the centre of Solihull.
See more room tips
  • Stayed: December 2013, traveled with friends
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Thank gillieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 10, 2013

We love fantastic reviews!
All the staff at Ramada Solihull are always trying to ensure every guests has an enjoyable experience and to ensure they will come back to us, it is so pleasing when we receive compliments to let us know that’s exactly what we’ve achieved.
Thank you again and we hope to see you very soon.
Regards
Anita Tarry/Customer Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

FREE WIFI - without any conditions, fabulous !
FREE PARKING - brilliant
LOCATION - fabulous for getting anywhere, Worcestershire, Birmingham, London, it's faultless

We spent our first night in Room 70 (this is an "assisted" room on the ground floor) and it was cold and the bed was incredibly hard. I do have to admit I found the assisted bars and rails and ultra high loo a bit awful to look at - I've seen aesthetically better ones in The Travel Lodge, Macdonalds and Premier Inn).

The next day the receptionist moved us up to the 1st floor without any problems - the bed is nice and soft and the room incredibly warm and snuggly.

Room service was a bit late, about 50 minutes for two bottles of sparkling mineral water - but the service staff are cheerful. We ordered cheese later on and that came really quickly, although they'd forgotten the butter that I had asked for (yes I am a heathen for wanting butter), they did bring the butter 10 mins later which was great.

The tv's aren't like the huge new ones in the Travel Lodge and the TV reception is a bit crackly - but to be fair we weren't here to watch tv *smiles*

Room Tip: Try and get a room upstairs in the Winter months. We used Booking.com a week before our arrival and...
See more room tips
  • Stayed: December 2013, traveled as a couple
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Thank SeagreenTangerine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 10, 2013

Thank you for taking the time to review us on TripAdvior.
We will always try to respond to guest’s requests as quickly as possible, although during such a busy period this can take a little longer!
We look forward to welcoming you back to Ramada Solihull very soon.
Kind Regards
Anita Tarry/Customer Services Manager

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Reviewed December 4, 2013

Stayed in May in Ramada Solihull, it was absolutely beautiful!
We really had a very good time there!
The beds and linen are of very good quality, service is also brilliant.
The rooms are predominantly quiet, and the Church bells of the Chapel next door sounded just stunning on Sunday noon!
The location of this hotel is also ideal!
Note: this is a typical wedding venue, but still highly recommended!

  • Stayed: May 2013, traveled with friends
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Thank Experienced T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 10, 2013

Thank you for the complimentary feedback, we hope to welcome you back very soon.
We can’t always guarantee the church bells but will do our best!
Regards
Anita Tarry/Customer Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

I really was very impressed with the hotel, and even more so with the customer service I received after I got home - I'd managed to leave my glasses there, and they not only found and looked after them, but also sent them back to me very promptly.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Ramada
Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 4, 2013

Thank you for your review, we are pleased we were able to find your glasses and hope to 'see' you back at Ramada very soon.
Regards
Anita Tarry Customer Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

I have stayed in this hotel many times as its close to everything u need and always found the staff friendly and efficient especially Jack on reception who is truly a great member of staff and made our stay even better :) . Liz in the restaurant is also a lovely lady and always makes us feel welcome

  • Stayed: November 2013
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Thank smarty77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this reviewResponded December 4, 2013

It's always pleasing to hear when we have exceeded a guests expectations, thank you for your valuable feedback.
Your comments will be forwarded to the staff concerned.
Regards
Anita Tarry Customer Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Birmingham Solihull

Address: The Square, Solihull B91 3RF, England
Phone Number:
Location: United Kingdom > England > West Midlands > Solihull
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Solihull
Price Range: $76 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Birmingham Solihull 4*
Number of rooms: 145
Official Description (provided by the hotel):
The Ramada Birmingham/Solihull (known locally as The George) started life as a 15th-century coaching inn and now mixes the old and the new around England's oldest crown bowling green. Ideally situated at the end of Solihull's high street with easy access to the M42, NEC and airport, the hotel offers the perfect destination for touring and relaxing in the heart of the West Midlands. ... more   less 
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Also Known As:
Ramada Birmingham, Solihull Hotel Solihull
Ramada Solihull Birmingham
Solihull Ramada

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