Visited on the 29th October, although I enjoyed my time at the hotel I would only return for a treatment at Escape.
The facilities are good, nice pool etc which you pay an additional £5 to use, this includes a towel. Initially I was told I could join in with aqua aerobics at 11.15am but then someone else said it was full so I couldn't as 'members have priority booking'. Very busy changing area, it was obvious that members weren't happy with day pass/voucher people. Very small sauna and steam room, only 3 loungers by pool area, all had towels on throughout the day. The only place to sit, chat or relax was the hotel bar area. Very expensive and you have to be dressed.
The treatments were fab, excellent massage Rach! I upgraded to hot stone which was definitely worth the extra £10. Again nowhere to sit and relax, small room used to wait for treatments but cold and not very comfortable.
Afternoon tea, included in the offer but not worth it! Although I'd pre ordered vegetarian and did ask that cakes would be suitable for a nut allergy sufferer, the sandwiches I received included ham and tomato and smoked salmon. I did double check the cake which was whisked away so we ended up with 4 (finger slices) pieces of plain sponge, 2 scones and 3 fingers of cucumber and cream cheese sandwiches.
Ok to visit for a treatment (5 star for this) but facilities need to improve before being marketed as a day spa.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.