Booked a mini-break at the hotel, then read the reviews listed on TripAdvisor, was a little concerned but too late to do anything about it.
Check in was very efficient, reception area clean and staff attentive.
The room was modern, smaller than average, but liveable for a few days.
That about covers the positives.
The bathroom had a terrible odour that lingered, the standard of cleaning was not perfect. The carpets had stains on and pillows did not smell fresh.
Had to complain as the heating system drowned out the sound from the tv for two hours solid, was told that a porter would be sent up to try to fix the problem. Ten minutes later and the heating goes quiet, re-contacted reception only to find out that the porter had not been told of the problem anyway.
We left the radiator turned off, but that did not stop the heat, opened the windows but due to the nearness of the outside cooling system and limited space that the window could be opened, we received little fresh air but lots of additional noise.
In the end after being unable to sleep checked out at 2.30am, and went home, took a couple of hours but at least in the end we were able to sleep.
The hotel I believe, is more suited to business conferences, for a base to be used by tourists probably not. The hotel is quite a way to the nearest town, the hotel restaurant is difficult to get a table at if there is a conference on, the bar also gets rather crowded so for a relaxing, peaceful break best to look elsewhere.
- Official Description (provided by the hotel):
- Enjoy a relaxing retreat to the Hilton Puckrup Hall, Tewkesbury hotel on the edge of the Cotswolds. Located just 50 minutes from Birmingham and Bristol, the hotel is set amongst 140 acres of private parkland and boasts a championship 18-hole golf course - perfect for golfing weekends. Host a conference event or a beautiful wedding amidst picturesque surroundings. Take advantage of the hotel's extensive grounds, catering for up to 200 guests and ideal for outdoor teambuilding activities. Celebrate a special occasion in the ballroom, discuss business in one of the 15 meeting rooms and stay connected with Wi-Fi in public areas. Choose from a full range of treatments at The Escape Spa.. Swim laps in the indoor pool or simply relax in the sauna, whirlpool or steam room. Keep fit at the LivingWell Health Club featuring cardiovascular and strength training equipment. Refresh with a cold drink in the Terrace Bar and relax in a comfortable arm chair or enjoy some fresh country air while savouring a snack at the outdoor golf terrace. Take in views of the golf course while sampling traditional English and internationally inspired cuisine cooked to perfection by the talented chefs at Balharries restaurant. Unwind in a comfortable guest room with a 32-inch plasma TV, on-demand movies and room service. ... more less
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- Also Known As:
- Hilton Puckrup Hall, Tewkesbury Hotel Tewkesbury
- Hilton Tewkesbury
- Tewkesbury Hilton