We made a late booking as we had been travelling all day and I was tired so decided to stop over rather than continuing on with the journey. I appreciate we arrived late but I was not impressed with the attitude my partner and I received from the lady who checked us in. It was the end of her shift so I just let it go. However, when we checked out the next morning she was very rude and charged us, even though I informed her we had already paid. We ended up being charged twice. Expedia, who I had booked through were incredibly helpful and sorted it out. A shame because the hotel was clean and good value for money but I shall never go back there as I consider customer service important but the staff there clearly don't.
- Official Description (provided by the hotel):
- Welcome to HOLIDAY INN EXPRESS WALSALL where you ll find comfort and convenience, along with friendly service and a great experience. We offer facilities for families and business travellers alike. Why not Stay Smart at the Holiday Inn Express Walsall hotel at M6 JCT10 as we are ideally placed to allow you easy access to the whole of the West Midlands area. With the M6/M5 interchange nearby there are great opportunities to travel further afield. Birmingham City Centre is less than 30 minutes by rail. Venues such as the National Indoor Arena (NIA), International Convention Centre (ICC) and Symphony Hall are all easily accessible to the hotel. Birmingham International Airport (BHX) and National Exhibition Centre (NEC) are only about 25 minutes drive away from the hotel. With 120 free car parking spaces on site you are sure to have a hassle free end to your trip. The Holiday Inn Express Walsall hotel offers high speed Internet access with wifi connection in public areas and meeting rooms. Bedrooms are great for families and business travellers alike. With our luxury power showers you will be refreshed for a busy day ahead. The hotel has a Meet Smart Conference Centre which offers meeting rooms facilities with wifi Internet access. We can also offer our business services centre where email, fax and copying are available for a small charge.SAT NAV POSTCODE WS2 8RL ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Walsall Hotel Walsall
- Holiday Inn Walsall
- Walsall Holiday Inn
- Holiday Inn Express Walsall West Midlands