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“Nice hotel that needs improving”

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Premier Inn Walsall (M6, J10) Hotel
Ranked #3 of 11 Hotels in Walsall
Certificate of Excellence
England
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Nice hotel that needs improving”
Reviewed February 26, 2014

Ok, so this is my 3rd review of a Premier Inn in the past month or so, therefore I'm able to compare apples with apples.
Staff amazing as usual, from the receptionist to all the staff in the restaurant/bar.
Slight gripe with the room - the shower head doesn't move. This is frustrating for a guy is 6ft 4" as I have to bend down to wash the shampoo off my hair. This needs addressing.
Bed was firmer than previously experienced but to be fair I slept like a baby.
Asked for scrambled egg on toast for breakfast & the toast arrived on the side unbuttered. Surely I should have been asked if u wanted it buttered or not? Still, scrambled eggs were spot on.
First time I've not given 5 stars and it takes a lot for me not to give 5 stars.

Room Tip: Get a ground floor room
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  • Stayed February 2014, traveled on business
    • Value
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Helpful?
Thank dean00_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
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English first
Marlborough, United Kingdom
Level Contributor
3 reviews
Reviewed February 24, 2014

Friendly, clean, good size rooms and good value for money restaurant. Only aspect that was annoying was kids running along the corridor after 10pm, which is into the "quiet zone" and I had a dance assessment the next morning. They didn't know that I know, but respect for everybody should prevail.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Tash7185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 24, 2014

We needed to be near Wolverhampton but close to the M6 ready for an early start. Easy to find, quiet, comfortable. Only one night but it couldn't be better. Convenient for both Walsall and Wolverhampton.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
72 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 7, 2014

I stay here at least 4 times a year. This site continues to maintain a good standard. I must admit to leaning toward IHG, that said, this brand is my next choice when looking for something familiar. My office is based near Wednesbury and for all sales meetings etc I always book my team into this place. I never get any grumbles. As with this brand, it is clean and smart with quality staff, nice rooms, comfortable beds, parking and a reasonable pub next door. All in all, value (As per the Prem inn product proposition and adverts.............Love you Lenny btw). One little thing and not a deal breaker, but they charge for broadband

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jonathan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 5, 2014

Visiting due to work commitments , the hotel is dated and in need of refurbishment, the heater doesn't work in room 104 and in the cold weather we are having it's freezing , not upto the usual premier inn standard

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gav J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Walsall (M6, J10) Hotel, responded to this review, February 14, 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United Kingdom
1 review
Reviewed January 27, 2014

Stayed at this premier two years running in order for my husband and son to take part in the Tough Guy. Hotel very good although I could have done with someway to cool the room quicker in order to have got a better night's sleep (probably should have adjusted the thermostat sooner). Overall though very good stay.

  • Stayed January 2014, traveled with family
    • Value
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Helpful?
Thank TraceyP1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2014

We are always on our way somewhere so all we need is a good bed and a clean room the cost is good when you book in advance so we are always on the look out to coordinate the venue and the hotel at the right price.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Walsall (M6, J10) Hotel

Property: Premier Inn Walsall (M6, J10) Hotel
Address: Bentley Green Bentley Road North | Bentley North Road, Walsall WS2 0WB, England
Location: United Kingdom > England > West Midlands > Walsall
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Walsall
Price Range (Based on Average Rates): $
Number of rooms: 120
Official Description (provided by the hotel):
In a handy location just off the M6, less than 20 minutes north of all the action in Birmingham ... more   less 
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Also Known As:
Premier Inn Walsall (m6, Jct 10) Hotel Walsall
Premier Inn Walsall (M6, J10) Hotel West Midlands

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