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“Best night sleep in a hotel.”

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Premier Inn Walsall Town Centre Hotel
Ranked #2 of 11 Hotels in Walsall
Certificate of Excellence
Nottingham, United Kingdom
1 review
“Best night sleep in a hotel.”
Reviewed January 20, 2014

The hotel is so well located and was perfect for my family and I. It was easy to find. The staff were very friendly and helpful. The room was lovely and I slept beautifully even with my young children in the same room. The breakfast was okay but could be better. Portions were very small.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs_Ifill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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450 reviews from our community

Traveler rating
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    34
    13
    9
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131
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98
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Coleraine, N. Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 3, 2014

Once again stayed in the this hotel - up to the usual standard, staff friendly and helpful as always - food in the next door Brewers Fayre restuarant excellent - easy for the town centre and the train station. Will be back!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monkeyboy1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
Reviewed January 2, 2014

We took advantage of Premier Inns offer of a double room for £29. Please be aware that to get the offer, the date of your visit has to be 21 days after you have paid for the room. The room was spotless and looks exactly the same as the pictures on the website. The staff were professional and efficient as was the adjoining pub/restaurant. It was a pleasure to stay there and I would definitely stay there again :)

Room Tip: All of the double rooms are the same and are brilliant value for money.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jules M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 26, 2013

We love staying at this hotel. It's friendly, clean, modern and as it's newly built has everything you would want from a premier inn. We stayed for 2 nights on Xmas eve and Xmas day and paid £29 per night, which is a fabulous price at any time of year but expected to pay more at this time of year. The service from staff or cleanliness was not compromised at all, and will happily use the hotel over and over. Staff cannot do enough for you! Thank you for making our stay memorable!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wonderwoman4006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 19, 2013

I booked this room several days in advance but on the evening before I arrived I got a call from the hotel, just to "confirm my booking" but also to "remind me to bring pound coins in change for the parking meter. " I thought call was a wind up to begin with as never had this before with Premier Inn. Allow about another £10 on your room hire for this.
On arrival the staff gave me a great welcome, chatty, polite, helpful and pleasant. my room looked out over the back, which was nice with the Warff, it was spacious, clean and tidy and very nice. The restaurant was busy and had nice atmosphere and dinner was good.
Breakfast was buffet style similar to most premier inn and was of good quality and again staff were very pleasant, on leaving they were helpful with directions and good wishes.

Room Tip: toward the back, away from traffic and looking out over warff
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redwoodpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 13, 2013 via mobile

The prices are excessive and whilst situated in a town centre there are a variety of other establishments to eat from of a higher quality and a lot lower price. The carpet was stained and as we went to make a coffee one of the spoons provided was filthy and on departure we handed it to a housekeeper who said she would find out who cleaned the room but we were never told. The tv is very small and to watch it requires you to squint from the bed. The price was more than acceptable. Personally i prefer a choice of a shower and bath seperatly rather than a fitted shower in a bath this caused the floor to become wet for which i almost broke my neck. I have stayed here twice this year and i am forever placed on the first floor which isnt the nicest as shoppers can see you and the net/curtain is very thin.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Walsall Town Centre Hotel, responded to this review, December 16, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthing, United Kingdom
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 10, 2013

I attended a training course over two weeks in October in Walsall. As I was travelling by train I looked at Trip Advisor for the best hotel that was convenient for the course (about 15 mins walk) and near the station. The Premier Inn City was nearest and got the better comments as compared to other hotels.
I was a bit dubious about staying in the Premier Inn for longer than a night or two (was 5 each week) but the room was fine, clean and roomy with all the usual facilities. I had an allowance for breakfast and dinner so used the Brewers Fayre on the ground floor in the evenings. Whilst the menu was the usual Brewers Fayre type menu generally the food was fine, except a couple of exceptions. The staff were always friendly, helpful and welcoming. Food was a bit late coming when the restaurant got a bit busier so I am unsure of the delay to getting food when it would be busy. Breakfast is freshly cooked to order and there was normally no delay in getting the food.
Couple of minor points; the drinks machine was out of order nearly all the second week although of course the bar was open most of the time and the room towel rail as not heated.
As I do not use other hotel facilities (e.g. gym and pool) the Premier was fine for my needs and I would recommend it.
The hotel is about 3 mins walk from the station, 2 mins to the shops, 6-7 mins to the main bars area and opposite a retail park.

Room Tip: Ask for a room facing the west / canal side
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TPC1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Walsall Town Centre Hotel

Property: Premier Inn Walsall Town Centre Hotel
Address: Waterfront 12 Wolverhampton Street, Walsall WS2 8LR, England
Location: United Kingdom > England > West Midlands > Walsall
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Walsall
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Walsall Town Centre Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
A fantastic location at the heart of the Walsall Waterfront. A vibrant canalside position offering excellent transport links to the M6. ... more   less 
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Also Known As:
Premier Inn Walsall Town Centre Hotel West Midlands

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