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“Comfortable Stay” 5 of 5 bubbles
Review of Hilton Watford

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Hilton Watford
Ranked #7 of 13 Hotels in Watford
Northants
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Comfortable Stay”
5 of 5 bubbles Reviewed March 20, 2013

Spent a night at the Hilton on business and could not fault the service. Comfortable & quiet room, with a decent power shower. Bedroom was very clean and had a nice large TV, although the picture was very grainy. Good selection of teas in the room. Large and comfortable bar area with reasonably priced drinks for a hotel chain.
Opted for the healthy fruit breakfast, but what I saw of the help yourself buffet style breakfast looked very good value for money. No problem with returning here.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NShears, General Manager at Hilton Watford, responded to this review, March 26, 2013
Thank you for taking the time to write a review of your recent business trip.

I was delighted to read that you enjoyed your stay and found our facilities comfortable. I have shared your comments with the team, it brought a smile to their faces and they appreciated your kind words.

I am aware that the picture quality in some rooms is not as good as it should be, a long term solution is being sought.

I look forward to welcoming you back to Hilton Watford on your next visit to the area.

Yours sincerely

Neil Shears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,548 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
London, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

The Hilton has a happy little swimming pool, spa bath and sauna, great breakfasts and rooms at reasonable rates with special suites if you want to pay a bit more.
The breakfasts are great, everything you could want, juices, fresh fruit, cheeses, yogurts, croissants, toaster for bread, ready cooked egg or freshly cooked egg, sausages, baked beans, and staff who run around for you and chat obligingly.
An evening meals were a disappointment, so bad I refused to eat there again, completely tasteless chicken and chocolate.
Great base for visiting the Harry Potter Museum or just having an overnight or weekend away or on your way into or out of London.

Room Tip: Check the room first in any hotel as they can be very varied. I once had a room with leaking pipes o...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angella787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NShears, General Manager at Hilton Watford, responded to this review, March 26, 2013
Thank you for taking the time to write a review of your stay at Hilton Watford whilst visiting Warner Bros Studio Tour - The Making of Harry Potter.

I was delighted to read that you thoroughly enjoyed our breakfast offering and that the staff looked after you well.

I have shared your comments about the evening meal with the Head Chef and whilst we are not able to pinpoint the product you were served, the Chef will monitor and review the current dishes containing chicken and chocolate.

I do hope we will have the opportunity of welcoming you back to Hilton Watford on your next visit to the area.

Yours sincerely

Neil Shears
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 18, 2013

My sister & I booked into the hotel as we going to a 40th birthday bash nearby. Given that we don't get much time together as she travels & I have four small children we decided to pay more for the Hilton to get the pool & gym facilities.

We checked in at 3pm & the check in staff were excellent but as we walked to our room i noticed the corridors were littered with empty food trays & glasses which were not cleared till 6pm. If was really gross walking past piles of half eaten food & i was concerned for what i would see when we got to the room.

The room itself was fine. Clean & tidy. More basic then other Hiltons i have stayed in recently but nice enough. They kindly gave us a room overlooking the refuse area though!!

So we chucked our stuff & heaed down to the gym which was good. Small but had everything we needed but the tiny pool was being used for swimming lessons. The had roped it in half and put signs on it saying indicating the other half should be used for lane swimming but there were children in the pool waiting for their lessons and despite us trying to swim they were jumping in & splashing us while the parents looked on so we got out. We decided to sit in the jacuzzi instead & enjoy the peace but when we got there it had no water in it!! so we had a quick sauna and went back to our room.

We ate at the bar and both the service and the food was good.

We slept ok, though i had much more comfortable beds then this, went back to the gym. The pool was empty ( of kids ) the jacuzzi was still empty of water.

Breakfast was amazing!! So delicious, such variety too. Th usual cereal, fruit fry up options but extras too like veggie sauages which were so good, omlettes made in front of you ( lots of buffets don't do this ) we arrived to breakfast at 10.40, it shuts at 11 and we were told very nicely that it would be closing to make sufre we helped ourselves to what we wanted and to be sure we had everything before 11. The lady came round again just before 11 to check if we wanted anything else and to tll us they were closing but we could load up a tray and take it back to our room. this must be where all the trays come from!!

Check out was smooth but my sister was then told that they had " taken " a £50 deposit from her card incase we ran up any bills or damaged anything & that it would take 4 days before it was released back to the card. we queried this as we have not come across this before and he said it always happens but have stayed in a few Hilton's recently & not had this happen. The problem with this is that as my sister travels alot she needs to book hotels & flights and not having this money on card could cause her problems in booking or paying for these abd while she was complaining to the man about this I forgot to complain about the jacuzzi!!

It's the staff that make this hotel. The service from all areas was fantastic. The room was basic though clean. The swimming was very disapointing. I understand they want to make money from the facilities but check out is 12 & check in is 2. why not have the lessons then. When I have paid £76 for a relaxing break away from my children I don't expect to not be able to use the facilties I have paid for. I would stay in this hotel if i was going back to this area but my stay at the Hilton Newbury was a far better experience!

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fiona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
177 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

Staying regularly for work over a number of months I have found the service to be consistently excellent. Front desk and restauarant staff are always friendly and welcoming. Carol and her colleagues on breakfast are really outstanding, always remebering my name and those of my colleagues. Truly first class versus other hotels.

Rooms are comfortable; although would benefit from air conditioning. Some beds are a little hard and do give me back ache though. Access is frustrating as a disabled ramp is not present and disabled guest have to go on a route march through a side entrance.

Food is generally very good; although the £5 tray charge for room service is over-priced and out of step with other hotels.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penzance, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed March 18, 2013

Hotel is in a great location, room was reasonably well sized. Close inspection of room shows some minor scuffing. Staff were wonderfully helpful, food in the bar was excellent.
Only a couple of points, mirror that is by wired-in hairdryer was of no use, only someone of extremely limited height whilst seated would find the mirror useful. Also, when sitting on the bed and leaning back against the headboard, the bed moves away from the wall. This does not make for very comfortable viewing.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue333_333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

Had a great stay at Hilton Watford. Rooms were good, spacious and well laid out. Only negative comment on the room is I do feel better heating and air conditioning could be installed, something with a thermostatic controller. It may just have been the room I was in however the heating was supplied by a wall mounted electric heater.

Asides from that, facilities were great, food was good and staff were of a helpful and polite.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downham Market, United Kingdom
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed March 13, 2013

Very clean room, excellent value as booked months before as we were attending a function at the hotel. Very comfortable beds. Just looks a little dated on the outside - but not alot you can do about that.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fonzoroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Watford

Property: Hilton Watford
Address: Elton Way, Watford WD25 8HA, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Watford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Watford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Watford 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Watford Hotel Watford
Hilton International Watford
Watford Hilton International

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