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“closed again”

Toby Carvery Aldenham
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Ranked #72 of 317 Restaurants in Watford
Price range: $5 - $10
Cuisines: British, Pub
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Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night, Reservations
Description: Welcome to the Toby Carvery Aldenham. When it comes to roast dinners, we really know our stuff. Every day our chefs lay on a feast of tender, hand-carved meats with all the trimmings - including towering Yorkshire puds, golden roasties with all those lovely little crunchy bits, and plenty of freshly prepared veg, all crowned with proper gravy. So it's no wonder we're Watford's favourite carvery restaurant. Drop by and you'll find lots more on offer, including cooked breakfasts and tasty specials.
Reviewed 4 weeks ago via mobile

this place seems to be closed all the time. website said open. no signs on door. no staff atall on the building so couldnt even call. carpark looked like aldenham resoviour. thanks guys. just what i needed before a 200mile drive.

Date of visit: September 2019
Thank jamierC9884BH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 11 of 696 reviews

Reviewed 4 weeks ago

The breakfats service has gone down hill over the last few months. The food quality has deteriorated the wait for eggs is almost intolerable. We have eaten every weekend for years and recently gone elsewhere. There seems to be little care taken to satisfy the patrons and the issue is firmly down to the company management. The staff levels are so low that it is impossible for them to provide any decent service and the company should be wholly ashamed that it has allowed this situation to continue for so long and on some weekends resulted in having to close the place due to lack of staff. Perhaps the facility should be closed permanently until a solution is found that will give the paying customer the service that should be provided.

Date of visit: September 2019
    • Value
    • Service
    • Food
Thank andyleigh01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Toby Carvery Aldenham, responded to this reviewResponded 4 weeks ago

Hi Andyleigh01, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019 via mobile

The food good and what you would expect for a standard carvery. Nothing amazing though that
sets it appart from others.

The staff are very friendly and customer focused.

Date of visit: September 2019
Thank hayleys167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Toby Carvery Aldenham, responded to this reviewResponded 4 weeks ago

We appreciate your positive review of your recent experience with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2019 via mobile

At all costs avoid this Toby Carvery.
We arrived at 6.30 after making an online booking 3 hours earlier to be greeted by a member of staff saying that starters and deserts were not available. We were also told that there was only a Carvery with a limited selection. When I asked why they were turning away customers who had not made a booking and why they had such a limited selection available- we were told that management were not available!

The limited Carvery was a disaster. The roast beef was not tender - the vegetables were over cooked and had been under the warming lights for too long.

In short - the potential customers turned away had a lucky escape.

Senior management need to be held responsible for such a disaster !

The staff indicated that this was not a random occurrence!

Time for this restaurant to be closed down !

Avoid it at all costs.

Date of visit: September 2019
1  Thank Mcelvogue31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Toby Carvery Aldenham, responded to this reviewResponded 4 weeks ago

Thank you for letting us know about your recent visit to Toby Carvery Aldenham. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 01923 225826. We look forward to hearing from you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2019 via mobile

Such a shame but this place has been pretty from both times I have visited. They just seem to get it consistently wrong...

Date of visit: July 2019
1  Thank DerrickT_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Toby Carvery Aldenham, responded to this reviewResponded 4 weeks ago

Derrickt_11, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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