I stay here often and have generally found it okay. But maybe that is because I have usually eaten out.
Tonight we decided to eat in the hotel restaurant.
All started fine with us ordering drinks and mains together hoping to speed the process along as we didn't want to be there too long.
After waiting more than an hour, mich of that time with empty glasses, our food eventually arrived. It was bland, and to make matters worse, one of the steaks that had been ordered well done came out rare. Needless to say, by the time this was rectified we had all finished eating and the person who had ordered the well done steak had had enough and gone up to her room and asked for it o be brought up.
Again we waited for an unreasonable amount of time for the plates to be cleared, still without any offer of drinks.
We were offerred dessert which we were hesitant to order, but were assured it would be quick. It wasn't, and again it was not up to scratch. My crumble was a fruit stew, with biscuit crumbs sprinkled on top (tasty but not crumble!), and the sponge my colleague had was so hard it could not be cut at the table without making a fool of ones self. Quite comical actually.
Did I mention we had still not been offered any drinks.
Finally, while clearing the dessert plates we were offered complimentary drinks, which we declined as it was after 10, and we just wanted to get out of there.
I requested the bill which eventually arrived delayed by the waiter trying to figure out how to add a discount.
While leaving, he said to me that he will remember me and the next time I am there he will ensure I get special treatment. Not sure if that was a threat or meant to make me feel better. Either it is irrelevant as I will not be eating there again.
Having previous run a steakhouse, I can make an reasonably informed assessment and I believe it is a very substandard kitchen that is causing the issues here. While the front of house staff are not going out of their weigh to mitigate the situation, this is probably understandable due to the demotivation that comes from constant dealing with disgruntled customers.
- Official Description (provided by the hotel):
- Ideally located on Clarendon Road, Jurys Inn Watford is perfectly situated to enjoy all that the city centre has to offer. Our hotel is perfectly placed for transport links to, from and beyond London with Watford Junction an easy 8 minute walk from Jurys Inn. With Watford's bustling city centre on Jurys Inn's doorstep, business and leisure guests will not be short of things to do or places to eat and drink. Discover the Watford Indoor Market and intu shopping centre just around the corner or explore the surrounding explosion of restaurants, bars, cafes, high street stores, parks and sports grounds, all within a ten minute walking radius. Jurys Inn Watford offers ultimate comfort in any one of our 216 stylish hotel rooms. With plenty of space and accommodating up to three adults or a family of four, each bedroom includes as standard: a large soft bed, well-lit work area, en-suite bathroom with complimentary toiletries, free WiFi internet access, and flat screen TV with Freeview. Our stylish onsite bar and restaurant provides a relaxing place to unwind over a casual bite or drink after a bust day in the city. For evening entertainment away from bars and clubs, the Watford Colosseum is the perfect venue to catch a show and just ten minutes' walk from the hotel. Whether visiting for business or pleasure Jurys Inn Watford is ideally placed to suit your needs and offers an easy and relaxing stay. ... more less
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- Also Known As:
- Jurys Inn Watford Hotel Watford
- Jurys Hotel Watford