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“Incredible Stay”

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Holiday Inn Express London - Dartford
Ranked #3 of 7 Hotels in Dartford
Certificate of Excellence
Epsom, United Kingdom
1 review
“Incredible Stay”
Reviewed March 31, 2014

We have just returned from stay at the holiday inn express dartford. From the moment me and my family stepped in the hotel, we have been well looked after. The room was nice and clean, with nice view-quiet too. Every time we needed something, staff would fulfills our request without a fuss, even when my daughter needed some milk at night there was no problem at all. Breakfast was more than adequate - plenty of choices and all looking great. Tip; do not forget to register your car at reception as you may receive a fine! My daughter cannot wait to come back and I can't blame her! We are looking forward to visiting you again! 

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbiemacz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, April 6, 2014
Dear Robbiemacz,

Thank you for taking the time to leave a review about your recent stay with us.
The team are here to ensure that each and every guest has the best stay with us.

We do still offer free car parking to all customers however we do now require you to enter your details at reception to avoid charges.

I am pleased that the team were happy to help and fulfil every request this is due to the fact that they are passionate about great customer service.

Once again thank you for leaving a review and we look forward to seeing you again when visiting the area.

Kind regards
Anthony Greenidge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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595 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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  • French first
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English first
1 review
Reviewed March 30, 2014

stayed at the hotel this weekend, very busy due to brands hatch,great team, always welcoming, clean room,enjoyed the food, manager on shift was very helpful and understanding as she went out of the way to help us with our query.will recommend to everyone.

Room Tip: top floor is always a great view.
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gikky4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, April 6, 2014
Dear Gikky4,

Thank your for staying with us recently and taking the time to review your stay.
We are ideally located at junction 1A of the M25 with easy access to many local attractions such as Bluewater, Lakeside and Brands Hatch.

We offer free car parking, free breakfast and free Wi-Fi for all customers. With great service from the team here this does in my opinion make us excellent value for money.

Kind regards
Anthony Greenidge
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
Reviewed March 29, 2014

Stayed at this hotel with friends, The staff were friendly and cleanliness of the hotel was excellent. Breakfast was free and we even got free wifi, what more could you want. I would definitely recommend.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaeJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, April 6, 2014
Dear JaeJames,

Thank you for taking the time to leave a review about your stay with us.
We do pride ourselves on great clean, modern bedrooms with excellent staff. With free breakfast, free car parking and free Wi-Fi this makes us excellent value for money.

Once again thank you for taking the time to review your stay and we look forward to seeing you again soon.

Kind regards
Anthony Greenidge
General Manager
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1 review
Reviewed March 26, 2014

Rooms are always clean and spotless, and I love the breakfast; my routine is scrambled eggs with baked beans follows by peaches in yoghurt, and a decent latte to drink. Sometimes when busy it ca take a while to get served a drink in the evening, but it's a minor gripe, and the staff are always fantastic! Highly recommend.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrightonElliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, April 6, 2014
Dear BrightonElliot,

Thank you for leaving a review about your stay with us, more importantly thank you for being such a loyal customer.
We do offer free continental breakfast with hot items such as scrambled egg, sausage and beans. We have plenty of free guest car parking which is free and of course we now have free Wi-Fi for all guests too.

Once again thank you for taking the time to leave a review about your stay with us and we look forward to welcoming you again soon.

Kind regards
Anthony Greenidge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, UK
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 25, 2014

Decided we just needed a night away, and perhaps we should combine it with a trip to Bluewater & Thurrock Shopping.

Already done the Hilton at Dartford, but on this occasion that was too pricey for what was just a whim. So with a bit of web searching I found the Holiday Inn Express for £44.00 (inc Breakfast).

Check-in was very pleasant and we were even given a choice of room (High floor or Low / Over looking Dartford Bridge at front or Room at back). There is only 3 floors so the choice is never going to be massive.

Room was a nice size (possibly a little bigger than Premier Inn Equivilent) and the windows even opened slightly to allow fresh air to enter the room, Bathroom well appointed with a nice powerful shower. Bed nice and comfortable, Pillows a little flat however. Room even had air con as standard.

Restaurant wasn't bad, food served for evening meal was of acceptable quality if not outstanding. But 2 meals, pint of beer and glass of wine and it was a shade over £30.00, perfectly acceptable.

Breakfast was included and it was self service and was OK, if a bit limited (No Bacon). But what there was (Sausages, egg, beans) was of a good enough quality. Add into that the other bit's available and you got something that was very acceptable especially when you're not actually paying for it.

Hotel itself was quite enough at night, no massive amount of noise heard but then again it was a Sunday night and probably not overly busy.

So in all, it was £44.00 for 2 people for the night and for that price you really can't have too many complaints.

So if you want a night away for a shopping break or other reasons, this is well worth trying

I'm a big Premier Inn fan, and this was my first time in a Holiday Inn Express but it may well not be the last. PI's are a bit more pricey and breakfast is extra.

Top Effort Holiday Inn Express, see you again soon

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisFarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, March 26, 2014
Dear ChrisFarrington,

Thank you for leaving such a wonderful review about your first Holiday Inn Express experience. I really do hope that your visit was the first of many!

We do offer great value for money in opinion with a great location, free car parking, free Wi-Fi and of course our free breakfast.

We are due to change our menu very soon with some great new dishes becoming available 7 days a week.

Once again thank you for taking the time to leave such a great review and we look forward to seeing you again soon when you visit the area.

Kind regards
Anthony Greenidge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
130 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 18, 2014

We stayed over night , nice room clean and comfortable . heard some banging about !! people coming in late , but that happens in most hotels !! all the staff were helpful . the breakfast was ok ,we where late down !! our fault . so didn't have a lot of time . would recommend good value

please note this is my opinion

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, March 26, 2014
Dear Tony K,

Thank you for taking the time to leave a review about your recent stay with us.
In my view we are excellent value for money. We are ideally located at Junction 1A of the M25, with easy access into South East London, Essex and Kent and minutes away from Ebbsfleet International. We offer free car parking, free Wi-Fi and free breakfast to all guests. On top of that we have a fantastic team dedicated to providing the best service possible all of the time.

Once again thank you for taking the time to leave a review and we hope to see you again at the hotel in the near future.

Kind regards
Anthony Greenidge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cambridge, United Kingdom
2 reviews
Reviewed March 4, 2014

we found the hotel clean and comfortable, staff were polite and facilitys were very good,it was nice to have somewhere to hang your shower gel !! the evening meal was a little below "average" and pricey for what you got, and bacon would of been nice for breakfast too,the beans sausages and scrambled egg were "kept" and below temperature ,in my opinion thats why its value for money, but despite that would stay again,
thank you holiday inn

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review, March 11, 2014
Dear Michael W,

Thank you for leaving a review about your recent stay with us.

We are passionate about giving the best service that we can provide all of the time. We offer evening meals 7 days a week with home from home type meals and more.

We are very proud to offer a free continental breakfast with hot items such as sausage, scrambled egg, and beans.

Thank you once again for leaving a review and we look forward to welcoming you again soon.

Kind regards
Anthony Greenidge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London - Dartford

Property: Holiday Inn Express London - Dartford
Address: University Way | Dartford Bridge, Dartford DA1 5PA, England
Phone Number:
Location: United Kingdom > England > Kent > Dartford
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Dartford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London - Dartford 3*
Number of rooms: 126
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express London - Dartford. Our Dartford Bridge hotel M25 Junction 1A combines a great location, modern facilities & value for money. Each room has air conditioning, free WiFi, en-suite shower & tea and coffee facilities, ensuring that you have all the facilities you need. Our family rooms accommodate up to 2 adults & 2 children, we also offer twin & accessible rooms. Some rooms also offer panoramic views of the impressive Queen Elizabeth II Bridge. We also include our Express Start continental and hot breakfast buffet in all of our rates. With excellent transport links Holiday Inn Express Dartford Bridge is the convenient choice for accommodation in Kent. You'll find us adjacent to Jct 1A of the London Orbital, just 10 minutes drive from Bluewater Shopping Centre, with easy access to motorway network. We also offer free parking for over 130 cars. We want your stay at the Holiday Inn Express Dartford to be comfortable so we offer facilities including evening meals & drinks at the bar, 24-hour vending facilities for snacks, free WiFi in the lounge & contemporary conference rooms for up to 35 delegates. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Dartford Bridge Hotel Dartford
Holiday Inn Dartford
Dartford Holiday Inn
Holiday Inn Express London - Dartford Kent

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