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Innkeeper's Lodge Maidstone
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Reviews (121)
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76 - 81 of 121 reviews
Reviewed April 9, 2013

We stayed here for Easter 2013 for 3 nights. Having stayed at Innkeepers Lodge before we knew what to expect with the breakfasts so weren't disappointed, although the croissants didn't seem very fresh. We had Room 7 (Dolphin) which had a small sitting area as well as the main spacious bedroom. We overlooked the sitting area at the front of the pub and there is some traffic noise although this wasn't a problem for us. However, in the bathroom the toilet roll holder was absent and the towel rail was not securely fixed to the wall. The Tv remote control only seemed to work if you stood directly in front of the tv. Due to the age of the building the floorboards creaked loudly and you couldn't move without making noise. Don't know if it could be heard downstairs in the bar! The car park, which is free, was strewn with litter which does not make for a welcoming sight. We were talking to some other guests who have stayed there quite a lot in recent years due to having relatives in the area and they said this would be their last time as it is going downhill and seems to get worse year by year. It wasn't that bad but it certainly is showing signs of not being maintained very well and is not the best Innkeepers Lodge we have stayed at (that was at Tunbridge Wells).

On the first night we stayed there a couple were having a domestic in the room next to ours from about 5.30am onwards. The room was trashed and they were leaving Saturday morning anyway. The cleaning lady told them if they didn't quieten down she would call the Police. However 2 events connected to this give cause for concern. Firstly, the people in the room above tried to call the 24hr helpline that the lodge give only for it to go to ansaphone. Secondly, when the management came on (9am) the young girl manager told me that she had never encountered anything like this before and didn't really know what to do. Says a lot for their management training!

The lodge is only 5 minutes from the town centre and is in an excellent position for touring the area. With a little bit of tlc it could be a very nice lodge.

  • Stayed: April 2013, traveled as a couple
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Thank Thatch49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013

Excellent value for money hotel. Got the third night for free offer. An Innkeepers lodge hotel above a Vintage inn. Room was lovely (room 8, Family room) very large, clean and comfortable. Staff very friendly. Will definitely stay at this hotel again.

Room Tip: Room 8, the family room very large and comfortable.
  • Stayed: March 2013, traveled with family
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Thank MrsE1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013 via mobile

The hotel is an Innkeepers lodge situated above a Vintage Inn . The buiding us the old officers quarters for the cavalry regiment and has loads of character . The rooms are a good size and bathroom facilities good . The place is not expensive . Its situated on the main road into town from the motorway . If you like nice pubs try the flower pot at the end of the road , only real drawback is a lack of double glazing so traffic noise early morning can be a problem .

  • Stayed: March 2013
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Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

We stopped here for an Spring break 2012. 2 Adults and 2 Children. We paid about £35 per room per night fpor three nights and this included continental breakfast. Very good value, granted not the best hotel but what you get for the price is really good value.

  • Stayed: May 2012, traveled with family
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Thank jillmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

Booked last minute for a business stop over in Maidstone. Arrived at half eight, check in was smooth, until i struggled up two flights of stairs with three bags only to turn the key in the lock to find another guest already occupying the room. Back down stairs, i was told they would need to make up a room for me. Had dinner in the pub whilst waiting, which was ok, nothing really special, allocated room two, on arrival in the room in was absolutely freezing, windows rattling and to top it off TV with no signal. I was in a room directly above the restaurant and breakfast room, so noisy during meal times. Managed to sort out the rattling windows and crank up the heating, so had a reasonable nights sleep. If i could have been bothered i would have complained about the overall experience,but to be honest this is not what i wanted to to after a long day at work. Like i say, you get what you pay for. Plus side, the complimentary breakfast looked adequate, although i didn't try it. Staff were polite, professional and attenti

  • Stayed: February 2013, traveled on business
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Thank mrsh37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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