I booked a flash deal for this hotel as a special treat for myself and my partner...check in was easy but we had to pay on arrival for our room. The courtyard bar looked inviting so we decided to eat there....but that was a mistake!! There was a choice of 3 starters 3 mains and 2 desserts and a 2 course meal with drink is £16.95. I thought that was good value but they had run out of classic burger by 7.30pm and the vegetarian main course was tasteless. For dessert we opted for the profiteroles but they seemed to be partly frozen. When we went to pay by debit card the waitress asked if we wanted a receipt....then gave us a till receipt but failed to give us a receipt for the payment by card. I queried this with reception but as to whether anything happens only time will tell. The breakfast was cooked to order...although the waitress did not listen to what we ordered and just gave us everything on the menu. There is also a continental selection available which is self-service with the juices and teas/coffees. The breakfast was tasty which did help after our disappointing evening meal.
We booked a standard double room which was modern with flat screen tv and freeview channels...the bed was really comfy but the pillows were huge and solid so we both woke up with a neck ache and a restless night!! The shower room is very modern and looked brand new...the towels were thick and absorbent. There is only a single wardrobe in the room so if there are 2 of you staying for any length of time this may be a problem. Hairdryers are available from reception but are not in the room. It is easy to get lost moving around the hotel which is also a conference centre...it was very quiet at the weekend and seemed under staffed. When we went out to the gardens this morning I noticed that there were quite a few empty bottles lying around the grass and the outside seating area had cups left on the tables from the previous day. What a shame as such lovely surroundings and would have been lovely for a walk had the weather been better!
- Official Description (provided by the hotel):
- Once at Oakwood House enjoy going back in time and experience the history and architecture of the house. Each of our 40 modern rooms have a private en-suite facility with a flat screen television and beverage making amenities, so your comfort and relaxation are guaranteed. ... more less
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- Also Known As:
- Oakwood House Hotel Maidstone, Kent