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“Awful customer service”

Mango Tree Food of India
Ranked #154 of 338 Restaurants in Maidstone
Cuisines: Indian
Restaurant details
Reviewed March 15, 2014

Extremely disappointed with the value of customer service after messing up our order and refusing to rectify causing me to have to eat my dinner alone with cold rice and naan bread as after having paid for another main and having to wait an further 30 minutes for the main to arrive.

Very saddening as we are loyal customers to this takeaway having order here multiple times before but we shall not be ordering for here ever again and I would advise others not to do so also.

    • Service
2  Thank Devon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 37 of 37 reviews

Reviewed March 1, 2014

We recently ordered a takeaway from this restaurant as part of their 'winter offer' promotion. At face value this offers a very good deal. We were sadly disappointed. The food took just over an hour to arrive, although they had warned us on ordering that this was the likely timescale. The food was tepid when it arrived and it did not seem at all fresh. It felt as though it had been stewed. A reasonable offer but let down on this occasion by the quality of the meal.

    • Value
    • Service
    • Food
Thank Leemumbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

we ordered through Just Eat as we used the service before & we were expecting a high quality of service.
our order turned up late, the food was cold tomorrow & they missed items that we selected.
disappointing!

    • Value
    • Service
    • Food
Thank LottieT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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