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“Could be better... very poor customer service”
Review of Wear 'm Out

Wear 'm Out
Reviewed January 25, 2014 via mobile

Firstly the positives... I took my 8 year old and my 1 year old here today following a referral from a friend of a friend... its a great place if your kids are walking but not so great for babies that are only just crawling... there isnt alot for smaller babies to do or enjoy... but never the less it does what it says on for door!!
While there we decied to order lunch... which nearly turned out to be dinner due to the lenght of time we waited for it....!! we only ordered a couple of sandwiches and a couple of 'lunch box' snack boxes for the kids.. these all took an hour to arrive despite being told by the staff several times that our food will be with us within a couple of minutes on the numerous visits we had to take back to the counter chasing up our order!!! none of the staff seemed to know what their purpose was or what they need to do...didnt seem to being managed by anyone in authority anyway...the term 'a bunch of headless chickens' spring to mind...management probably busy in the office counting the takings... which beings me on to my next comment....
Food and drink can only be consumed on site if brought there. Food and drinks are also expensive so watch out ur purse strings will take a battering...

Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 - 45 of 67 reviews

Reviewed January 21, 2014

Great for the kids... and the adults too! Basic but good enough food and drink... Very secure premises for kids to let loose and run around!

Thank Jessy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

The kids have enjoyed wear-m-out over the years, and we can even remember when it actually used to do that - sadly as they get bigger the attraction is lost.
Although the kids love the place, and we often meet up with friends here, we do avoid the coffee - its a little like a black mud substance.... please invest in a decent coffee for us parents

Thank Blue-Smurf_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013

Hi

The kids love the indoor play area, they all run around like crazy and can let off steam. For adults it can be a chilly experience in winter and the polystyrene cups are not the best coffee in town! Expecially as the kids tend to jog the table and the drinks go everywhere.

If they added some heating and real mugs, might stay longer or go more often

Thank sandra6259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013 via mobile

I went here with my friend and our 1 year olds, the kids had a fantastic time running around playing on all the equipment.

As it was a week day it wasn't packed so we were able to take the kids down the big slides which all four of us enjoyed!

As we were there early morning we decided to stay for lunch, we both ordered a sandwich box meal deal for the kids, it was a little overpriced for what it was (2 small sandwich squares each I.e one slice of bread, a small bag of cheap crisps which were priced at 15p, some biscuits & drink) however it did the job and both ate everything as they had such a good appetite after charging around.

The toilets we're clean & tidy and the equipment all seemed clean.

The young lady who was working on reception & taking the food orders was lovely & friendly.

We had two exhausted toddlers by the end of the trip, so it does what it says, wears em out!

Thank MrsS2BEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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