Stayed for my wife's company do and whilst the facilities at the hotel from the room to the swimming pool are all fine the stay didn't start well as we were given keys to an already occupied room; fortunately the other guests were not in the room when we entered but it obviously could have been an embarrassing situation. When we went back to reception the staff members comment was that this was not the first time that day that this had happened and said it was when a block booking was made in one persons name. Should have thought they could have a system of room allocation to show when a room had been taken? The food at the function was one of the poorest I've experienced over the years at similar functions. The Turkey was some so of role with little flavour or any texture to indicate that it came from a bird. Roast potatoes seemed more like boiled. In fact the best part of the food was bacon roles and coffee served at midnight - a nice touch. I know it's difficult to mass cater but given the number of theme nights this hotel runs I would have thought they would have it sorted by now.
- Official Description (provided by the hotel):
- Village Urban Resort Maidstone is situated close to the River Medway and is perfectly located to explore Kent and beyond. From shopping at Bluewater to a trip to see the animals at Hop Farm Country Park; from a walk along the new Millennium riverside pathway or a trip back in time to the Museum of Kent Life or Leeds Castle, you'll find everything on your doorstep. Village Urban Resort Maidstone has 122 comfortable bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more less
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- Also Known As:
- Village Hotel And Leisure Club Maidstone
- Village Hotel Leisure Maidstone
- Village Hotel Maidstone Kent