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“Gloomy and cold”

Malta Inn Beefeater
Ranked #192 of 345 Restaurants in Maidstone
Cuisines: Pub, Grill
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed November 24, 2013

Met friends for a drink and meal here and sadly we were disappointed.

Our starters took nearly 40 minutes to appear and although the waitress was very nice, polite and apologetic when we managed to get her attention to complain, this is not really acceptable in any restaurant. The main courses were OK although some of the vegetables were too hard, bordering on raw. We decided not to have a further course as it would have taken far to long to get attention and served.

It is a large building with a somewhat dark and gloomy interior and it was none to warm either. I would imagine that it is a better place to eat and drink outside during the summer months.

Doubt that we will return any time soon.

It seems large restaurant chains in the UK struggle to provide consistently good and efficient service.

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Thank RamboRoger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,484 - 1,488 of 1,636 reviews

Reviewed November 23, 2013

Pre booked a table for 4 via my hotel booking with the premier inn next door.
All four of us had starters , mixed grill and i dont know how we did it but a desert.
Wonderful food and service.
I will be back.

Thank tn62wilts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Went to the Malta Inn for my daughter and son-in-laws twentieth wedding anniversary, what a disaster. Drink at the bar dirty glass, gave back, and then the bar staff could not open a bottle of wine. Should have realised then what the evening was going to be like. We were shown to our table, and ordered out starters, and drinks Mojito came up without mint, mentioned this to the waitress who said sorry no mint, said we did not want the drink, the waitress took it away, and reappear with the drink with mint in it????? We waited at least 20 mins for our starters, fine
we waited at least another 30 mins for our main meal. I ordered a 8oz sirloin steak medium to well done. It came up dry, and hard just like eating a lump of cardboard, waitress came and asked if everything was O.K. No it was not, asked if I wanted another steak I said No thank you
A guy came over who I think maybe the manager never introduced himself, and offered me something else, he did apologise, and said it was not what I ordered I declined by now everyone had eaten their meals. The meal was not put on the bill, we had a dessert which was very nice and we did not pay for them. It is not the money aspect of all this, it was the fact that the waitresses attitude, she was not interested, and not once apologised and say she was sorry for
the poor meal. It is a pity because we have been to beefeater inns several times, we have had some bad meals before, but give any one a chance, but this is not good enough We will not be going to beefeater Inns, and also tell our friends not to go. I am extremely disappointed a special evening out spoilt attitude nad poor food.

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Thank 296elliemay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

Waitress lovely
clean..quick...tasted great. The only problem is when they are busy the table wait is far too long. It does get a bit blue rinse brigade weekday lunch but hey.... im not going clubbing im there to eat.

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Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

We were greeted with a smile and our waitress was very attentive. We ordered our evening meal, it came quickly and was exactly what we expected.

We also had breakfast here the following morning, all you can eat for circa £9, good value and extremely full up!

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Thank 007Pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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