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Days Inn Maidstone
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Reviews (202)
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All reviewsmotorway servicesservice areacoffee pod machineplenty of hot waterbudget hotelreception ladymotorway hoteltwo single bedsfree wifiarriving latedecent showerconvenient locationeuro tunnelbath showerrooms are comfortablewhat it says on the tinshort stay
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5 - 10 of 202 reviews
Reviewed 3 weeks ago

We wound up staying at the Maidstone Service Area just off M20 due to a clutch failure in our vehicle. It's perfectly adequate for a night's stay, but offers only the bare amenities, somewhat miserly even in motels of this category. They don't even open reception until 3PM. No breakfast is included, probably due to the reheated frozen food wasteland across the parking lot called Road Chef. The rooms were OK, the only real complaint we had was the stench from the bath/shower curtain, that sickly locker-room odor, sort of made the whole bathroom seem unclean. Ok for a night, but unless you're stuck here as we were, there are plenty of more interesting options, many at lower rate, in the area. They don't even offer their own WiFi access point, you have to share the Roadchef WiFi network with all the travelers in the complex.

Stayed: May 2018
Thank mmpaull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K8058PQjackieb, General Manager at Days Inn Maidstone, responded to this reviewResponded 2 weeks ago

Good Evening we are glad you had a nice stay with use at Daysinn Maidstone and thank you so much for your feed back as we like to hear from our guests and take on board what our guest think as it helps us improve our customer care and helps us make everyone stay a happy one hope to see you again soon and thank you again kind regards Jackie Brown ( GM ) DaysInn Maidstone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2018 via mobile

The accommodation was very nice, the room was spacious and clean and comfortable. The staff were very friendly and helpful and made us feel welcome after a long trip and attentive when we approached them. The down side was TV didn't get a signal (with kids in the room it was unhelpful) there was nowhere to eat once we got there & had to have sandwiches from Costa.
On the whole, the services were inadequate.

Stayed: May 2018, traveled with family
Thank Jonnyid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie B, General Manager at Days Inn Maidstone, responded to this reviewResponded 4 weeks ago

Good Evening we are glad you had a nice stay with use at Daysinn Maidstone and thank you so much for your feed back as we like to hear from our guests and take on board what our guest think as it helps us improve our customer care and helps us make everyone stay a happy one hope to see you again soon and thank you again kind regards Jackie Brown ( GM ) DaysInn Maidstone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2018

Nice and basic was good for our one night stay . Nice enough if touring the area friendly staff..

  • Stayed: March 2018, traveled on business
    • Value
    • Location
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Review collected in partnership with Days Inn
Thank mburns186562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie B, General Manager at Days Inn Maidstone, responded to this reviewResponded 4 weeks ago

Good Evening we are glad you had a nice stay with use at Daysinn Maidstone and thank you so much for your feed back as we like to hear from our guests and take on board what our guest think as it helps us improve our customer care and helps us make everyone stay a happy one hope to see you again soon and thank you again kind regards Jackie Brown ( GM ) DaysInn Maidstone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2018

I didn't realise that I'd booked a hotel at a service station until I got there! The service (what little there was) was fine, but my room had a funny smell. Smelt like a hospital.....not pleasant. Won't make the mistake of booking a service station hotel again

  • Stayed: April 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Days Inn
Thank koyand319581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie B, General Manager at Days Inn Maidstone, responded to this reviewResponded April 14, 2018

Good Afternoon thank you so much for your feed back as we like to hear from our guests and take on board what our guest think as it helps us improve our customer care and helps us make everyone stay a happy one hope to see you again soon and thank you again kind regards Jackie Brown ( GM ) DaysInn Maidstone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2018

  • Stayed: April 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jackie B, General Manager at Days Inn Maidstone, responded to this reviewResponded April 7, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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