Hilton Maidstone (Business trip..No pleasure)
The hotel is ideally located for business & pleasure situated close to London just off junction 7 of the M20, An impressive range of facitities to choose. Booked a deluxe twin room which was spacious and the bed comfortable. Dinner was okay. Breakfast was poor, the bacon & sausage had seen better days, so gave that a miss.
Unfortunately the assistance of the Hilton team was far from friendly. A real shame!
The bar staff totally dismissed my complaint when a prime malt whisky was served cloudy (dirty glass) I reminded them of quality & that we where the customers, no reactions.
When checking out for a business meeting it took over 20 minutes & two return visits to the desk to get the car park barrier to operate. (Frustrating) There was no urgency or concern the guys eyes never left the computer during our conversation. Thankfully a lovely lady from the gym came to our aid & assistance - thank you - star*****
I - We have stayed in a number of Hilton hotels over the years both home & abroad (business & pleasure) the hotel chain is fine, it will be the staff & interaction that will make or break your stay.
Concur with another writer outside the main entrance were cigarette butts lining the entrance door and the smell of nicotine, not ideal
- Official Description (provided by the hotel):
- The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more less
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- Also Known As:
- Hilton Maidstone Hotel Maidstone
- Hilton International Maidstone
- Maidstone Hilton International
- Hilton Maidstone Kent