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“Warm Welcome on a Chilly Day”

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Premier Inn Milton Keynes East (Willen Lake) Hotel
Ranked #11 of 34 Hotels in Milton Keynes
Certificate of Excellence
Swindon, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Warm Welcome on a Chilly Day”
Reviewed March 15, 2013

A days shopping in Milton Keynes, not every mans idea of a Saturday well spent but at the end of the day its nice to rock up to a pleasent place to stay. The Premier Inn at Willen Lake certainly offers that. The site is in an excellent location, Willen Lake is one of the most visited leiesure lakes in the country or so the web tells me. The greeting from the staff was cheerful and welcoming, to be honest Premier seem to have that pretty well cemented in to the model now. Certainly those we have stayed at in the past year have been really consistent in the level of service we have received. We were placed in the annex to the main building, provided with a key for the outer door and off we went. Again the room was consistent with what we have come to expect, we paid £45 and it was worth it, comfortable bed, very clean, good shower we later discovered and we had a balcony something i had not seen previously at a Premier Inn. We stepped out to see what was visible from our balcony and were pleasently surprised. It wasnt a day for lingering on a balcony, but we had a view across Willen Lake and of the surrounding path. Plenty of opportunity for bird watching although several varieties of Duck, some swans, Moorhens and Coots were all we could see with the ubiquitous seagulls swooping and diving as they will. I imagine that on a nice Spring or Summer day it would be a very nice addition to the room indeed.

We did'nt fancy driving back to the Town that evening so choose the eat in the attached Fair n Square Restaurant, to be be fair, it is pub grub so dont enter here expecting Gourmet food themn whinge on your nearest review site. The menu offered plenty of choice, catered for veggies and could have done with having a few more fish dishes, but was adequate on a cold winter evening (i am told its spring but its not behaving that way). The service was self order and then to table it was prompt, the food was hot and tasty and the young lady who waited on us was extremely pleasent and happy to engage with us. EWhat i mean is it wasnt a surly drop the plate and run experience as in many of these chain style eateries.

In the morning we chose not to breakfast we did have some snacks with us but to get up in leisurely fashion and head home to do Mothers Day duties and start my other favority past time decorating ( note tongue firmly in cheek). Check out was smooth no bills to settle and a little discourse was had with the reception staff about whether they were better than the staff at nearby Fuston Lake, they claim they are but i would say nothing to choose between them, both very good.

Room Tip: Watch for the £4 per day parking here. Its fair as it is driven by the the public access and high us...
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  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hazzer848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
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    32
    25
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Camberley, United Kingdom
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 11, 2013

We recently stayed at the Willen Lake Premier Inn. A bit of an odd-ball compared to some as Premier Inn dont own the Car Park so we had to pay the fee which admittedly wasnt much(£4) for the 24 hour period. I imagine the hotel is packed out on a warm summers evening - it is right on the lake - but given we visited when it wasnt(i.e. March and freezing cold), on reflection it wasnt the best of choices. We were in an Annex so had to walk between the buildings to get to the restaraunt, braving the wind off the lake, At breakfast, the wind was blowing in around the sliding windows and the breakfast area wasnt particularly warm. The Wi-Fi was disappointing as I had trouble using it both from my phone and also my tablet. As we were only there one night we didnt seek a refund or complain.
In summary - a nice one for the summer.. not so sure about the winter/spring time,.

Room Tip: Rooms on the opposite side to the lake are probably warmer.
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  • Stayed March 2013, traveled with friends
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Helpful?
Thank TheDirger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
1 review
Reviewed February 27, 2013

We stayed for three nights, the room was cold even after turning the radiator up to full,no heating at all in the bathroom.
The view from the room was good overlooking the lake,the car park was £4 per day which is not to bad however the hotel should at least have some free parking while you book in, I could not get a parking ticket for the day for some time as the machine seemed to only issue tickets up to four hours, I eventually managed to get the ticket after payin for an hour then getting a two day ticket.
The breakfast is overpriced as you can travel five minutes up the road and get a better breakfast for half the price.

Room Tip: pick one with heating
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  • Stayed February 2013, traveled with family
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Helpful?
Thank cryptone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Milton Keynes East (Willen Lake) Hotel, responded to this review, February 28, 2013
Thank you for taking the time to review our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell short of your expectations. Although we do not own the car park next to this Premier Inn, we do have an agreement that our guests only pay £4 for 24hrs. Please be assured your feedback is very much appreciated as this important as it enables us to improve our service and standards. Thank you once again for taking the time to contact us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 23, 2013 via mobile

We stayed for 2 nights but thought it was expensive for what we got. You have to pay for the car parking separately - which is £4 for 24hours. The manager is very friendly and can give you some recommendations for restaurants etc. The breakfast, which is also an extra charge, is not worth it.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mala J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed February 18, 2013

Stayed here with my boyfriend had a lovely room with a balcony overlooking the lake. Staff were very hospitable and made our stay an absolute pleasure! Even phoning me twice to let me know about the parking charges. Will definately return in the summer when we can enjoy the park area and surrounding activities.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LCro82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
simbadoo
Level Contributor
102 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed February 8, 2013

Just needed an overnight stay before a hospital appointment the next day. Chose this one because I got the £29 a night deal (for the first time I might add!). The one closer to the centre was £96 for the same night. Easy to find but parking not very good. Be aware the car park is pay and display - £2.20 just for my husband to drop me off and stay for 90 mins. Room was as expected, basic but comfortable and very quiet. The night receptionist was very helpful with a parking ticket problem. There is a resturant attached which is also basic but good value for money and all I needed. I have stayed in four Premier Inns since September and they have all been of equal high standard. Would not hesitate to book with them again.

Room Tip: Ask on arrival if you want a lake view
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  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank simbadoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2013

Good quality tayed at this hotel for one night as we wanted to make a weekend out of a shopping trip we'd planned in milton keynes. all staff were incredibly friendly and helpful, especially mark on the evening shift on reception! room was clean and comfortable as in all premier inn hotels. view from our balcony in our room was...

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jythlk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Milton Keynes East (Willen Lake) Hotel

Property: Premier Inn Milton Keynes East (Willen Lake) Hotel
Address: Brickhill Street | Willen Lake, Milton Keynes MK15 9HQ, England
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Beverage Selection Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Milton Keynes East (Willen Lake) Hotel 3*
Number of rooms: 41
Official Description (provided by the hotel):
Willen Lake is Ideally located within easy reach of the M1, The Lakeside facilities include various water sports, Aerial Extreme and play areas for children. Other local attractions include Gulliver's Land and the Ecopark. For great shopping Milton Keynes shopping centre is only 2 miles away. Our Milton Keynes East Willen Lake Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Milton Keynes East (Willen Lake) Hotel Milton Keynes
Premier Inn Milton Keynes East (Willen Lake) Hotel United Kingdom

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