I read the reviews on here and booked this restaurant for 2.30pm on Sunday. The reviews were fantastic and I invited 4 friends to join us. I was really looking forward to visiting...
We arrived at 2.30pm to be told that we hadn't booked it (I had the confirmation email on my phone) and that there would be a wait for food / table, understandable it was Sunday lunch - this was the main reason I made sure I booked!
We ordered food after a few drinks in the nice garden and ordered at 3pm (to be told that there were at least 3 things on the menu that were no longer available (I suppose that's a good sign that it was so popular). Each time we ordered an item the (a very nice and smiley lady called Charmaine) lady taking the order would disappear to the kitchen to make sure they had enough. She also said that she would ask the kitchen exacly how long it would be so we were not disappointed. After ordering she (after we had to ask) told us the food would be 25 mins.
The starters were out quickly (a tasty selection of cold meats and some nice bread) and we had a few more soft drinks.
At 4pm (yes, an hour after ordering) we had to ask if our mains were on the way, they arrived a little later and the burgers we ordered were the size of a McDonalds cheese burger - as she put them down she said that they were smaller than usual as they had been hand made??? An excuse that still doesn't make sense (they did give us £5/per burger back without asking but I would have preferred better food in the first place) the swordfish was Ok, the chips were cold and we had to ask for the Yorkshire puddings that were included with the roasts. They added a few slices of roast beef to my miniscule burger and it was very tasty. I tried a friends roast pork, it had great crackling but I found the meat dry and tough.
We had to ask for a side order of chips as they had been forgotten and the excuse was, "sorry I forgot to press the button". The chips were very tasty but cold.
All in all I regret going there. Its a shame, I bet if you caught them on a good day it would have been great but unfortunately it seems that they were ill prepared and were too busy to be able get the correct food out on time.
There are too many good country pubs out there to give this one a second chance.. I'm sorry Charmaine, you're lovely and the pub is in a nice setting but there were too many mistakes...
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