Me and my friend booked this hotel as a little treat, we were going out somewhere special so we decided to top the night off with a nights stay in what is said to be a lovely hotel.
Before arriving at the hotel I called and asked if we could have an early check in which I was told would not be possible as they were busy, but normal check in was at 1500.
We decided not to check in until after our event. We arrived at the hotel 0100 to find that our room was not ready! We were told that our room would be ready in 15 minutes and offered a complimentary drink which took half an hour to come. An hour later we were told that our room was finally ready, we were not told of any breakfast arrangements for the following morning and when we got into our room we discovered that it was a no smoking room.
The following morning we found a piece of paper had been pushed under the door telling us that we owed £136.00 even though I had already paid £110.00 for the room.
When checking out of the hotel I was given no explaination as to why I had been given this extra bill and was just told that it was sorted.
All in all I was dissapointed but more shocked at the service that I received from this hotel, I have stayed in better Holiday Inn's.
Hopefully this sort of service is not a regular thing.
- Official Description (provided by the hotel):
- Just 30 minutes from Luton Airport and the M1, Hilton Milton Keynes is the ideal base – just four miles from the town center and less than three miles from Stadium MK. From our relaxed and comfortable Lounge to keeping fit at our Fitness Room, you’ll find all the amenities and services you need to relax. In Milton Keynes for business? We offer meeting and event space for up to 300 guests. Plus, with inviting guest rooms and suites, you can count on us to provide the comfort you need on the road. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Agoda, Hotels.com, Travelocity, Cancelon, Hotwire, Orbitz, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hilton Milton Keynes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Milton Keynes Hotel Milton Keynes
- Hilton International Milton Keynes
- Milton Keynes Hilton
- Hilton Milton Keynes United Kingdom