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“Second time even better!”

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Holiday Inn Express Milton Keynes
Ranked #1 of 34 Hotels in Milton Keynes
Certificate of Excellence
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Second time even better!”
5 of 5 bubbles Reviewed August 7, 2013 via mobile

We stayed here in March and everything was good. We had to come back in July and everything was even better. The staff are second to none, nothing in too much trouble and the free wifi was great. Great stop and super breakfast.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, August 12, 2013
Dear Guest

I was really pleased to see that you once again enjoyed your stay with us.

Thank you for scoring us so highly in all areas and we hope you continue to stay with us when ever in the area.

Kind regards

John
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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829 reviews from our community

Traveler rating
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    289
    107
    23
    5
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (132)
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English first
Tadcaster, United Kingdom
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

As always this Holiday Inn Express offered great value for money for a stay in a clean and well maintained room with a free breakfast.

It's handy for the M1 (albeit in the middle of an office development) with plenty of parking.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshireCol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, August 7, 2013
Dear Guest

I would like to thank you for taking the time to leave us your feedback in reference to your stay at the hotel and for the positive points that you have highlighted such as value for money, the clean and well maintained rooms and the hotels proximity to the M1 motorway.

We hope you continue to stay with us when ever in the area.

Kind regards

John
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 5, 2013 via mobile

Having booked this hotel for a business trip I was very pleasantly surprised I arrived on a very hot day and entered the hotel to be greeted by air conditioning, an unexpected delight and as I approached the reception was greater by an amazing employee who greeted and provided excellent customer service. The room was excellent and again a welcome air conditioned room if there was a little negative it was the evening meal which was poor in quality and portion size.breakfast was included in the amazing price of £55. What more could you want on a trip away from home. Excellent service, customer care and very reasonably priced. Well done holiday express.

Stayed August 2013, traveled on business
Helpful?
Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, August 7, 2013
Dear Guest

Thank you for taking the time to leave us your thoughts regarding your recent business trip to the hotel. We appreciate that they take time to write and are so thankful when guests let us know of their thoughts regarding their stay with us.

I was pleased to see you felt pleasantly surprised and refreshed having entered our welcoming Reception/Lounge area and to be greeted by an "amazing employee" who provided you with excellent customer service.

Regarding your feedback on the evening meals available at the hotel, I assure you a lot of effort is taken by the Chef in the meals served and we are always looking at ways to improve the menu and variety by regularly changing the menu and offering nightly specials when available.

Thank you once again and we hope you continue to stay with us when in the area.

Kind regards

John
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

Plenty of parking, welcoming staff, comfortable bed, great shower, peaceful nights sleep and even a complementary breakfast! Very impressed with the standard and service - all for a bargain price too!

  • Stayed August 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BillyBeamer999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, August 7, 2013
Dear Guest

It is always so rewarding to read feedback such as yours, the staff pride themselves on the customer service we deliver and it is always appreciated when a guest recognises this.

Thank you for taking the time to leave us your feedback and review. I was pleased to read that you felt the hotel was good value for money, that our staff were pleasant and welcoming, good hotel facilities and you enjoyed our complimentary breakfast.

We all at the hotel look forward to hopefully welcoming you back again soon.

Kind regards

John
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 4, 2013 via mobile

A family room for 3. We'll presented room. Professional and friendly welcome. Room spot on. Free wifi. Large flat screen TV. Comfortable beds. Good size towels. Plenty of electric sockets. Air conditioning fab. Best HI Express breakfast to date. Overall we enjoyed our stay and would happily return.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, August 7, 2013
Dear Guest

Firstly, I would I would like to thank you for taking the time to leave us your thoughts and feelings regarding your recent stay with us. It was so rewarding for the team and I to read your review.

Thank you for all the positive points you have highlighted in your review and we hope to welcome you and your family back again soon.

Kind regards

John
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
258 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 bubbles Reviewed July 30, 2013

Stayed here second time within 5 yrs and won't be back. We had booked 2 rooms ( family with 2 kids) - rooms are very basic and outdated, one bathroom's sink would only offer HOT water. Noise from any guests walking above and slamming doors, almost depressive room. Also basic would not spend again the money allocated for two small outdated rooms and stay somewhere else. Service rather pragmatic - even as Platinum priority Club member only basic ONE ITEM/room internet password for free, additional passwords (family of 4) at 5.00 Pound/24hr.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel2Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, August 7, 2013
Dear Guest

Thank you for taking the time to leave us this constructive review, we value that they take time to write and especially those which we can learn from.

I am disappointed to see that your stay with us was disrupted by the water heating/cooling and noisy guests. Our Maintenance team are continuously trying to ensure that all rooms and facilities are fault free and to a high standard that our guests expect and deserve.


We were all disappointed to read that you do not intend to return to this property and hope that you time with us has not put you off staying with other hotels within the brand.

Kind regards

John
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

I stayed here for a couple of nights while I looked for some longer-term accommodation in the area.

The hotel is clean and air conditioned (very welcome this month in particular). The staff are polite and helpful, the room was as expected: clean, firm mattress, tea and coffee, TV, shower large enough and powerful enough to wake you up in the morning. Breakfast was decent buffet style, hot and cold selection.

There is a Hungry Horse restaurant across the car park which serves predictable but decent food and drink.

The in-house WiFi was a little sporadic, but there is a pay-as-you-go connection in the lobby if you need to check your mails, etc.

I would recommend anyone trying to navigate through the myriad roundabouts that seem to in the area to try this place out, even if it's just to check their map over a cold drink.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, July 30, 2013
Dear Guest

Thank you for taking the time to leave us your feedback and review. I was pleased to read that you felt the hotel was comfortable and spacious, that our staff were pleasant and helpful and you enjoyed our complimentary breakfast.

We hope you decide to use the hotel again and we all look forward to hopefully welcoming you back to the hotel in the future.

Kind regards

John
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Milton Keynes

Property: Holiday Inn Express Milton Keynes
Address: Eastlake Park Tongwell Street, Milton Keynes MK15 0YA, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Business Hotel in Milton Keynes
#5 Family Hotel in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Milton Keynes 3*
Number of rooms: 178
Official Description (provided by the hotel):
Choose the Holiday Inn Express Milton Keynes hotel, set in a peaceful area one mile from the M1.Our contemporary hotel offers 178 air-conditioned guest rooms with flat-screen TVs and is located close to junction 14 of the M1 & 3.5 miles from Milton Keynes town centre. Feel free to leave your vehicle in our complimentary car park and help yourself to hot and continental options at the breakfast buffet (always included in your room package), served daily in Holiday Inn Express Milton Keynes' sociable Great Room. Stay connected with complimentary Wi-Fi and host training days for 12-65 people in our 8 contemporary meeting rooms. It's just a short stroll from Holiday Inn Express Milton Keynes to Fox Milne and Northfield business parks. Hurtle downhill on real snow and test your nerve on the rock-climbing walls at Xscape indoor ski and leisure complex, 3 miles from the hotel. You can catch top international bands at the huge Milton Keynes Bowl and shop till you drop at thecentre:mk. Experience the thrill of race day at Silverstone, 12 miles away.A range of international dishes are on the dinner menu in the inviting great room at Holiday Inn Express Milton Keynes. Mingle over drinks in our laid-back 24-hour bar with complimentary wireless Internet. Children under 18 stay free when sharing a room with a paying adult, making us a good-value choice for families. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Milton Keynes Hotel Milton Keynes
Holiday Inn Milton Keynes
Milton Keynes Holiday Inn
Holiday Inn Express Milton Keynes United Kingdom

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