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“value for money”

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Holiday Inn Express Milton Keynes
Ranked #1 of 34 Hotels in Milton Keynes
Certificate of Excellence
Colchester, United Kingdom
Level 5 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“value for money”
Reviewed January 8, 2013

booked the night before for one night while visiting family , nice big room ,nice and clean ,really big bed ,reception staff very friendlly ,we paid £49 for the night which included a buffet breakfast , it was ok , the hot food was not all that ,but there was a choice of muffins and cereals, yogurts and fruit ,but overall good value for money

  • Stayed December 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lianneb572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, January 11, 2013
Thank you for taking the time to leave us your feedback and review. We are glad to read that you felt your stay was value for money and you enjoyed our large comfortable rooms and friendly staff.


We hope to welcome you back again some time in the future.

Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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874 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Harrogate, United Kingdom
Level 6 Contributor
154 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed January 2, 2013 via mobile

Another good stay at this hotel. Close to Milton Keynes and M1 junction 14. By car only a few minutes drive to xscape centre where you can ski, snowboard ski dive eat and drink Various other points of interest there also including a multi screen cinema

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, January 3, 2013
Thank you once again for taking the time to leave us your feedback and review. It is always appreciated. We are so glad to read that your stay with us this time was a pleasant experience and we look forward to welcoming back again in the future.

Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 30, 2012 via mobile

I was astounded at the value of this hotel at £35 for a family room that included free breakfast !

Great reception area to enjoy a drink, and kids played on the pool table. Hotel receptionist(emily)very friendly and helpful

Only downside was that breakfast was a very busy and a bit of a scrap. It was free so I can really complain, but the choice was very limited as well

Stayed December 2012, traveled with family
Helpful?
Thank Keckwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, January 1, 2013
Thank you for your review and feedback. We are glad to read that you found your stay with us value for money.

It is always appreciated when a staff member is mentioned by name, we have passed your thanks and rewarded Emily personally for your comments and she was extremely happy with your comments.

Guidlines are set out by IHG regarding what can be offered for breakfast to differentiate ourselves from other brands within the group and to ensure we can continue to offer a complimentary breakfast for all our guests.

Thank you once again and we hope to welcome you back in the future.

Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 27, 2012

Stayed on Christmas day night as visiting friends in MK…check in efficient and friendly and even changed to room to one on a higher floor away from potential traffic noise as per request on booking – dumped bag in room checked room OK (I always check room OK and taps/shower work, etc would advise anyone to do so to avoid problems later although doesn’t always show every fault up as per below!!!) then straight off to friends place and back to hotel around 11pm…quick shower watched a bit of cheesy Christmas TV and settled down in a lovely bed for a good night’s sleep well er…the air condition unit was exceptionally noisy and eventually turned off by my wife at 4am and to make matters worse the entrance light flickered to the point that we had to leave it on as we found that less disturbing – this is where the pre check and the ‘raise concerns with reception’ rules fail as lets face it who when you are all snuggled in bed and discover a problem(s) really wants to be shifting rooms at 1 o clock in the morning? Assuming a suitable room was even available? Ironic that a flickering light would only really be noticeable and become an issue when all the other lights were switched off i.e., at night when a guest was trying to sleep. One other minor issues, which is an issue at many hotels, restaurants, etc smokers gathering outside a building and smoke drifting into rooms/eating areas form outside – don’t blame smokers but any designated smoking area should surely be away from the main building? Breakfast was surprisingly good although busy and self service area a bit cramped and as an aside we had been wrongly advised breakfast finished at 9:30 rather than 10:30 as of course Boxing Day was a bank holiday – although that is a minor quibble. Free newspaper a little bonus and always nice too…overall an OK stay in a OK hotel but not a very good night’s sleep due to noisy a/c and faulty flickering light…and when I guess a main part of staying in a hotel is to actually sleep (unless it a Bridget Jones ‘weekend break’…!) then not sleeping well is a bit of a let down. We didn’t raise things with the desk staff on the day – 1) the guy was on his own and quite busy, 2) we weren’t going to magically get a good night’s sleep granted to us for the previous night, 3) air conditioning is often noisy and in my opinion a poor substitute for a well-designed building which maximises natural heat and ventilation opportunities rather than what is essentially a generic out if town office building converted into a hotel, 4) in and of themselves they sound like minor issues and rather petty and no doubt hotels staff would have argued we should have raised at the time (see above for reasons why not)...again one of those situations in which raising a concern may not serve any useful purpose…something to think about it terms of both raising and handling [of] complaints.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, December 28, 2012
Thank you for taking the time to leave us your review and feedback. It is always appreciated to hear from our guests and thank you for the positive points you have highlighted such as your checking in experience and the complimentary news paper and breakfast.

I am disappointed to see that your stay with us was disrupted by the air-conditioning and lighting. Our Maintenance team are continuously trying to ensure that all rooms and facilities are fault free and are to a high standard that our guests expect and deserve.
We hope to welcome you back again in the future.

Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 19, 2012 via mobile

This hotel charges £90 a night . On arrival the room was freezing, in order to have heat you have to switch the fan on which was noisy . Duvet cover on the bed was very lumpy and awful. Breakfast was really poor, no bacon , awful cereal and no muffins left. Overall very poor .

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kurablue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, December 23, 2012
Thank you for taking the time to leave us your feedback and for the positive points you have highlighted such us the hotel's ideal location and cleanliness.

We are disappointed to read your comments regarding the heating and breakfast.

Portable heaters are available on request for additional heating if required.

Guidlines are set out by IHG regarding what can be offered for breakfast to differentiate ourselves from other brands within the group and to ensure we can continue to offer a complimentary breakfast for all our guests.

Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, United Kingdom
Level 6 Contributor
170 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed December 17, 2012

I think that, as a brand, Holiday Inn Express takes a lot of beating.

This particular hotel appears very new and the rooms are airy and contain everything you could need for a comfortable stay.

The staff were friendly and accommodating and a minor problem we had with the bed arrangement in one of the rooms we had booked was sorted immediately with no fuss.

The barman was a nice guy and the beer served in the proper glasses (I am sorry if this sounds petty, but there is a reason why breweries spend a small fortune on their glassware).

The breakfast offering was OK with a selection of hot and cold dishes.

All in all a comfortable and pleasant stay and, if I'm in the area again, I would happily stay here again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nyamaropa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, December 19, 2012
Thank you for taking the time to leave us your feedback and comments regarding your stay.

I am so pleased to read that you enjoyed your stay with us and that any problems you had were quickly dealt with. We at the Holiday Inn Express Milton Keynes pride ourselves on the customer service we deliver.

Thank you again and we hope to welcome you again sometime in the future.

Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Level 6 Contributor
340 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed December 12, 2012

Overall, cheap, clean and cheerful.

Room was a good size, bed comfortable but annoyingly no power sockets near the bed.

Breakfast was good considering it was included, with cooked options that were pretty good.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulwilkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Duty Manager at Holiday Inn Express Milton Keynes, responded to this review, December 15, 2012
Thank you ever so much for your review and feedback, we at the hotel always appreciate hearing from guests who have enjoyed their stay with us.
Regarding your comments concerning power points, we are always keen to learn of areas where improvements can be made.

Thank you once again.

Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Milton Keynes

Property: Holiday Inn Express Milton Keynes
Address: Eastlake Park Tongwell Street, Milton Keynes MK15 0YA, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Milton Keynes
#5 Business Hotel in Milton Keynes
#5 Family Hotel in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Milton Keynes 3*
Number of rooms: 178
Official Description (provided by the hotel):
Choose the Holiday Inn Express Milton Keynes hotel, set in a peaceful area one mile from the M1.Our contemporary hotel offers 178 air-conditioned guest rooms with flat-screen TVs and is located close to junction 14 of the M1 & 3.5 miles from Milton Keynes town centre. Feel free to leave your vehicle in our complimentary car park and help yourself to hot and continental options at the breakfast buffet (always included in your room package), served daily in Holiday Inn Express Milton Keynes' sociable Great Room. Stay connected with complimentary Wi-Fi and host training days for 12-65 people in our 8 contemporary meeting rooms. It's just a short stroll from Holiday Inn Express Milton Keynes to Fox Milne and Northfield business parks. Hurtle downhill on real snow and test your nerve on the rock-climbing walls at Xscape indoor ski and leisure complex, 3 miles from the hotel. You can catch top international bands at the huge Milton Keynes Bowl and shop till you drop at thecentre:mk. Experience the thrill of race day at Silverstone, 12 miles away.A range of international dishes are on the dinner menu in the inviting great room at Holiday Inn Express Milton Keynes. Mingle over drinks in our laid-back 24-hour bar with complimentary wireless Internet. Children under 18 stay free when sharing a room with a paying adult, making us a good-value choice for families. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Milton Keynes Hotel Milton Keynes
Holiday Inn Milton Keynes
Milton Keynes Holiday Inn
Holiday Inn Express Milton Keynes United Kingdom

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