We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express Milton Keynes
Ranked #1 of 34 Hotels in Milton Keynes
Certificate of Excellence
Oldham, United Kingdom
1 review
“Excellent service”
Reviewed September 23, 2012

I've stayed in a lot of Holiday Inn hotels; this was one of the best, as the service was excellent and the facilities are modern and comfortable. My leg is in plaster at the moment, and they put me in an accessible room. I also forgot to ask for my receipt when checking out; I rang them the day after and they sent it via email in minutes. I also thought the cost, £38 for a night in a double room with breakfast was more than reasonable. For me, it was the service that was the key feature of this hotel; the chap on reception on the Friday evening was very welcoming and helpful. I'll be staying there again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MW28_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 26, 2012
I am very glad that our accessible rooms met your needs and hopefully allowed your stay to be comfortable and stress-free. Booking our pre-paid discounted rate is one of the best value ways to book, so I am pleased you could use this to your advantage.
We at the Holiday Inn Express Milton Keynes pride ourselves on the service we give and are extremely happy when our hard work pays off and we love to hear when we have made our guests feel welcome and important.
Thank you for highlighting our reception member for his customer service on the Friday evening. He has been awarded via our internal system due to his efforts being recognised. I know he would want to say thank you to you also.
We look forward to seeing you again on your next visit to Milton Keynes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

843 reviews from our community

Traveler rating
    415
    293
    107
    23
    5
See reviews for
180
268
44
246
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Douglas, United Kingdom
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 21, 2012

Regularly stay overnight here on trips back from Europe.
THE BEDS ARE GREAT.
Lots of car parking space.
Clean & tidy. And reception Staff are very helpful.
The one failing is that Breakfast can be a journey into another time zone at busy times - and it does not have the feel of "quality" to it - to suit all other aspects of the hotel.
Probably the hotel is so full & popular, it does not seem a priority to Management to really tackle this and make an a Really Great stop-over.

Also, 100% for the MANAGER & his Staff at "THE HARVESTER" on site who are always really customer friendly and try 100% to make your visit to them while on site a good experience.

Room Tip: Never had a bad room yet
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jody80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 26, 2012
Our reception team pride themselves on their customer service levels and it is always rewarding to see our guests recognising this.
Breakfast is an area which we are always working on to improve and I am pleased to learn that the new beds brought to improve our rooms allowed you to get a good night’s rest..
We are glad that the harvester across the road made your trip better, can we recommend putting a review on their trip advisor page also, as otherwise they will be unaware of your kind words.
Regards Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottinghamshire
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 18, 2012 via mobile

Good points of room: -
Big telly
Desk
Tea and coffee
Not so good points: -
Not a double bed, twins of differing heights pushed together
Hairdryer - would be quicker to dry your hair naturally!
Smell of drains from sink
No shelf near mirror for straighters, brushes, own hairdryer (which I will pack next week!)
Aircon too loud to sleep with
Notice asking guest to use chain on door for security and no chain
Breakfast appalling
Don't use the harvester across the way for food unless you like salad that is topped up and past it's best or unless you like you rare steak with no blood and with bullet like peas

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LittlePixie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 20, 2012
Thank you for taking the time to leave a review, please accept my apologies if a twin was not your preferred room type, however I must bring to your attention that if standard room is booked, this guarantees only a room and not a room type. If we were not able to move you please let me assure you it would simply be because we had no other room types available.

The picture that accompanies your review clearly shows the chain unit, it is operated by the small switch and is an internal devise that we will be happy to demonstrate.

Please can I recommend that you write a review for the Harvester restaurant opposite the hotel as I am sure they value feedback as we do and they will be unaware of your comments at present.

Should you return to us next week I am sure you will not encounter any of the problems cited in your review however should you, please bring them to the duty managers attention so they can be rectified before they impact on your stay.

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 16, 2012 via mobile

I stayed here whilst I went to gullivers with my family. Firstly it is perfectly situated close to the theme park. The bar area/reception is very modern and new. Our room however was clean but quite dated in places. The interior was that of a travelodge - NOT as good as I have used before at Holiday Inn. The massive let down was a shower only room. I have 2 kids who are both very young and this was totally impractical. I asked the staff if there were any other rooms with baths. They said there were none. If I had have known this I wouldn't have booked. On our second night our room was barely cleaned by the cleaner, they came in and changed the bin and replaced at towel THAT WAS IT. It didn't help that we had neighbours from hell that decided to leave their doors open and let their kids scream all night.
The breakfast really is VERY simple. I had previously read a 'hot breakfast'. This comprised of sausage, scrambled egg and beans. It would have been so much better with a bit more selection. I would recommend staying at the premier inn at Willen Lake which would be a lot better for the same price.

Stayed September 2012, traveled with family
Helpful?
Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 20, 2012
Thank you for your review I am pleased to learn that the hotel was in a convenient location for your visit to Milton Keynes. All our bedrooms do indeed have showers and this is a common feature of all Holiday inn Express, this does feature on the list of hotels facilities on our website and many of our partner sites.

We are sorry to hear that the rooms close to you were loud, We encourage all guests to call down to reception should any noise problems occur so that the staff can attempt to rectify the problem.

As a hotel we would be pleased to offer a full hot breakfast but we must adhere to the brand standards set out by our company IHG. We would also be unable to offer such a breakfast complimentary and we feel that our complimentary breakfast this is one of our biggest selling points.

Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2012

Hi,

I cannot express enough how much we enjoyed staying here.
We have since decided to keep the Holiday Inn (and Express) brand at the top of list.

We stayed here with our children for one night, before heading off to the nearby Gullivers Land the next morning.
First off, we arrived at 9pm, to friendly, smiling staff. Entered a very very clean room, with beds made up and a selection of pillows and hot drinks to hand. The room size is fabulous, and the bathroom had a shower, which was fine for us. Bathroom was clean, however the only negative of the whole stay was there was a peculiar smell in the ensuite, and the water from the taps did have a strange odour. Also both the hot and cold variations for the mixer tap on the basin were both set to hot.

Asked for extra sheets for a travel cot we brought with us, and was at the door in ten minutes or less. No fridge in the rooms, but the restaurant staff gladly kept our fresh milk in their fridge for us to take with us the next day.

Breakfast for all of us was included and was THE HIGHLIGHT of our stay, lots and lots of variety, topped up constantly by the ever-smiling staff.

Simply cannot rave enough, plenty of parking (free too)!
Thank you for making our stay the best we have had anywhere so far (even Hilton!).

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank f-bhx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 7, 2012
Thank you so much for this brilliant review, the team really do appreciate those who take the time to rave about their service. It really is rewarding thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 3, 2012

Stayed overnight en route to Paralympics. One of best holiday inn express hotels I have been to. Clean and comfortable. helpfull and friendly staff. Easy access from Motorway plenty of parking. Needed early breakfast, we were advised there would be no hot food, but there was a good variety of cold breakfast fayre available which was just what was needed,

Harvester pub opposite for evening meal was busy, (it was saturday night though) we had to wait for a table but it wasnt too long.

Overall it was a stressfree and pleasant stay

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anniebea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 7, 2012
Weekends have been partially busy recently and I am pleased to learn that this did not affect the level of service that the team provide. We hope that you enjoyed the Paralympics and will consider visiting Milton Keynes again.
Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
257 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed September 2, 2012

Stayed at this holiday inn for one night after going to the Blisworth canal festival ( I know doesnt sound very exciting does it! But it was a really good day out!) Turned up about 3 oclock quick efficient check in, room really good ,very clean,cracking bathroom with an excellent powerful shower, (very important a good shower, not quite up to an etap shower but very good!), good feature of bathroom was that the outer door of bathroom doubled up as a door for the loo so if your a bit shy about using loo when partner is in bathroom,it solves this problem.
Hotel is very close to Willen Lake which is a pleasant walk and works up an appetite for dinner, theres a Harvester next door to the hotel, also close to the River Ouzel, I used to fish in the river when I was a kid, that was before Milton Keynes was built,God Im getting old!
Dined at the Harvester and then off to bed, had a good nights sleep and up for breakfast, good selection of cold stuff and then small selection of hot food, but all decent.
Have already booked to stay at this hotel again soon , its brilliant value we paid £39 for two including breakfast, and its same price on our next visit. well done Holiday Inn!!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lincolnhatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah8118, Front Office Manager at Holiday Inn Express Milton Keynes, responded to this review, September 4, 2012
Firstly I would like to thank you for this glowing review of our hotel, the staff are always grateful when their hard work has paid off enough to warrant a review from our guests.
We are glad to find that our check in; rooms facilities and breakfast met your expectations.
On behalf of all the team here we thank you for your review and look forward to seeing you on your next arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Milton Keynes hotels
3.1 mi away
Jurys Inn Milton Keynes
Jurys Inn Milton Keynes
#4 of 34 in Milton Keynes
4.0 of 5 bubbles 1,194 reviews
2.3 mi away
DoubleTree by Hilton Hotel Milton Keynes
5.1 mi away
Mercure Milton Keynes Abbey Hill
Mercure Milton Keynes Abbey Hill
#2 of 34 in Milton Keynes
4.0 of 5 bubbles 778 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Holiday Inn Milton Keynes Central
3.7 mi away
Novotel Milton Keynes
Novotel Milton Keynes
#9 of 34 in Milton Keynes
4.0 of 5 bubbles 1,112 reviews
1.3 mi away
Woughton House - MGallery by Sofitel (was Mercure Parkside House)
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Milton Keynes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Milton Keynes

Property: Holiday Inn Express Milton Keynes
Address: Eastlake Park Tongwell Street, Milton Keynes MK15 0YA, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Milton Keynes
#5 Business Hotel in Milton Keynes
#5 Family Hotel in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Milton Keynes 3*
Number of rooms: 178
Official Description (provided by the hotel):
Choose the Holiday Inn Express Milton Keynes hotel, set in a peaceful area one mile from the M1.Our contemporary hotel offers 178 air-conditioned guest rooms with flat-screen TVs and is located close to junction 14 of the M1 & 3.5 miles from Milton Keynes town centre. Feel free to leave your vehicle in our complimentary car park and help yourself to hot and continental options at the breakfast buffet (always included in your room package), served daily in Holiday Inn Express Milton Keynes' sociable Great Room. Stay connected with complimentary Wi-Fi and host training days for 12-65 people in our 8 contemporary meeting rooms. It's just a short stroll from Holiday Inn Express Milton Keynes to Fox Milne and Northfield business parks. Hurtle downhill on real snow and test your nerve on the rock-climbing walls at Xscape indoor ski and leisure complex, 3 miles from the hotel. You can catch top international bands at the huge Milton Keynes Bowl and shop till you drop at thecentre:mk. Experience the thrill of race day at Silverstone, 12 miles away.A range of international dishes are on the dinner menu in the inviting great room at Holiday Inn Express Milton Keynes. Mingle over drinks in our laid-back 24-hour bar with complimentary wireless Internet. Children under 18 stay free when sharing a room with a paying adult, making us a good-value choice for families. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, IHG, Hotwire, Travelocity, Cancelon, Priceline, Cheap Tickets, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Holiday Inn Express Milton Keynes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Milton Keynes Hotel Milton Keynes
Holiday Inn Milton Keynes
Milton Keynes Holiday Inn
Holiday Inn Express Milton Keynes United Kingdom

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing