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“Great!”
Review of Giraffe

Giraffe
Ranked #96 of 582 Restaurants in Milton Keynes
Price range: $28 - $56
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
Reviewed August 25, 2013 via mobile

Visited back in May and we went to mk again bank holiday weekend.
Quick service, great for kids and amazing food and cocktails.
Exactly what you need after a long day shopping.
We will be back there when we are next in mk.

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Thank kayco79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 - 287 of 378 reviews

Reviewed August 24, 2013 via mobile

Staff swearing at one another

Member of bar staff drinking cans of red stripe on his break.

Manageress ridiculing other members of staff

Food on menu not on the plate

Specials not explained

Waited 20mins for AWFUL mains

Complained to head office to be told without receipt nothing can be done!

PLEASE DO YOURSELF A FAVOUR AND EAT ELSEWHERE. .

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2  Thank nangus28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

Ive reviewed this restaurant a few times and my rating has steadily diminished over time

Food had dropped off and chaotic service being the culprits

However, I have to say we had a good meal on Saturday. Food was good and also promptly served

My wifes falafel burger was the highlight, as were the edemame bean entree and my bloody mary(s)

I am wondering if a key factor in the improvement is that we went early in the lunch service and it was less busy

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Thank MJH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Having had a great experience if Giraffe in Manchester a few months ago, on a day out in Milton Keynes we decided to go in for lunch.
We visited in the early afternoon, the lunchtime rush was gone and our waiter Josh was attentive, informative and very friendly. All boded well, even our request to change table wasn't an issue.
We perused menus and ordered.
Sadly the 'children eat free' promotion meant that the ambient noise level was like that of a school dining room. Too many parents seemed to allow their little darlings to run wild whilst they otherwise engaged in adult conversation with their friends and family. Unfortunately, this then means that those if us eating without children and seeking 'adult' conversation were subjected to small children shrieking, wandering around, climbing on chairs and staring so that you started to feel like you were in a zoo!
Our meze sharing starter arrived and was delicious. Our waiter had recognised that we wanted a leisurely lunch and said he would call away our main courses once we were ready for them. After a while we asked him to call off the main courses and very quickly they arrived. Unfortunately both of the main courses and one of the side dishes were stone cold and looked as though they had sat around for a while. We spoke to Josh who was very apologetic and he took the food away. The manager came over and also apologised, sadly she did not have the natural people skills that Josh had. A few minutes later food once again arrived at the table, all was now piping hot. Unfortunately, my nac'n'cheese that was described in the menu as having a gooey cheese sauce did not live up to its, write up. The reality was greasy, gritty and decidedly unappetising. Josh took it away and once again the manager arrived at the table. She forgot the customer service rule of 'customer being right' and tried to defend the mis description in their menu. At this point I seriously wanted to leave however my partner was still eating and so I picked at my side dish and politely refused Josh's offer of another dish from the menu.
Once we had finished, Josh kindly asked if he could get us coffees to make up for the main course mess but by this time we just wanted to leave and so thanked him politely, told him that we didn't know how he could stay so calm with the excessive ambient noise level and then asked for our bill. He smiled and said that you get used to it!
The manager arrived with the bill, she had deducted my awful main course and side plus 2 of our soft drink cocktails. I had downloaded the Giraffe loyalty app whilst in the restaurant but sadly we could not scan the QR code and get it to recognise the Milton Keynes restaurant. No lunch and no reward points, the perfect end to a truly awful experience
Sadly these diners won't be wanting to return to the jungle anytime soon.

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Thank ChattyCathy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

Good selection of world foods. (Kids menu is fairly generic)
Staff were very good, worked hard to make the meal special. But the puddings are overpriced. V small portions

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Thank cw8co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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