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“Great Pub”

The Portsmouth Arms
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Ranked #55 of 264 Restaurants in Basingstoke
Price range: $10 - $20
Cuisines: British, Bar, Brew Pub
Dining options: Late Night, Lunch, Breakfast, Dinner, Reservations
Restaurant details
Dining options: Late Night, Lunch, Breakfast, Dinner, Reservations
Reviewed September 9, 2013

Really nice welcoming atmosphere we really enjoyed ourselves. Will definitely be going again when we are back in Basingstoke.

Thank n a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 - 263 of 306 reviews

Reviewed August 20, 2013 via mobile

Have been twice for meals recently. A Sunday lunch and mid week evening. Had the mini pies both times and have been pleased. Good size and quality of kids meals each time. Father in law not pleased with his Sunday roast (can't comment as I didn't have it). Little play area to keep kids busy and free wifi. Will go back again.

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Thank alk0010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

The Portsmouth arms hatch warren Basingstoke has been our local pub for 8 years,.

An incident occurred recently that resulted in us feeling embarrassed and continually harassed by the bar staff all because we had decided to have a family drink in the beer garden one evening during the school summer holidays. We did want to eat their but they'd stopped serving food at 9pm.

After getting our drinks we sat in beer garden and was then approach by bar staff and told that we would have to leave because children we're not allowed after 9pm as it was the law..We were somewhat shocked by this new revelation as this has been our local pub for over 8 years and have never been told of this before.

The bar person came back a second time approx 5 min later and told us the landlord said we could finish our drinks first.

Approx 10 min later we approached by another bar person who told us we had to leave.

We have always seen the Portsmouth arms hatch warren Basingstoke as a local pub and therefore shocked that at no time did the landlord make an effort to explain / smooth over the situation which one would have expected from a landlord of a local pub..

Appalling customer care

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Thank Dawao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

What a shame, that this place is not as good as it used to be. My colleagues and I have been coming here for several years for meals including Christmas meals. We recently came for lunch for 20 people - we had phoned our order through and booked for 12.15.
The bar service was very slow, only one person, even though other staff around. We were told that there was a half hour wait for food, even though we'd told them we were this large party and told that was why there was a delay. We had to ask when it was coming, no apology when it did arrive.
We had to wait over half an hour for our food, which was mainly baguettes anyway!
One of our party did not get their food until we had all finished.
All the portion were small and my friend who ordered a salad at nearly TEN POUNDS said it was the worse salad she'd ever had - it was awful, tiny portion, with only one tomato!
When they delivered the food, during, cleared, no one asked us if everything was alright, no wonder!
Sorry Portsmouth, your now being plain greedy and have 'fleeced' the last £200 from us!

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1  Thank Rudishire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

We go to this pub all the time, and have never had a bad meal in 7 years. The staff are friendly, good choices for kids and we like having a local pub we can take our dog to. Puds are always worth being naughty for!

Have gone here with friends, for work, as a family and just the two of us.

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Thank kookykoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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