The hotel should not be rated 4* as it reminded me of a cheap motel stop. The hotel staff were friendly and checked us in quite quickly. The room was very basic, smelt very musty but was clean. Our room overlooked the car park, so we had our curtains closed permanently. The bathroom was tired and in need of refurbishment. The plumbing work made so much noise when you turned the sink tap on, the shower OR used the toilet.. There was mould around the shower and the hand sink collected so much water when you used it because you could not unplug the plug properly - this also made a terrible gurling noise when the water eventually started to drain out. The walls were thin and could hear the people in the other room talking and also using the toilet. What made up for this stay was the evening meal in the Vespers room - we had a 3 course meal which was superb from beginning to end and the service was great!! The breakfast was a big disappointment - it was buffet style traditional english breakfast or continental. The food was greasy and presented terribly.
The SPA TREATMENT - firstly this should not be advertised as a place to go for a spa break as it consisted of 2 treament rooms. To get to the treament rooms we had to walk pass the bar area and then go up some stairs to the gym, which we had to walk through to get to the treatment room. This can be a bit uncomfortable for people who do not want to stand out in a room where everyone is exercising and you are wearing a dressing gown and slippers. The staff who did the treament were very nice and friendly which also made up for the stay in the hotel.
The swimming pool was ok - looks nicer in the pictures on the website. The smell of chlorine was so strong my eyes were burning and I also felt sick. The pool was a bit rusty around the edges and on a closer look it made me feel comfortable using it.
It was an experience which I would not repeat again at the hotel but thank you to the girls who did the treatment.
- Official Description (provided by the hotel):
- The fantastic Apollo Hotel is ideally positioned just 1 mile from Junction 6 off the M3. With many local attractions and the numerous Business Parks in the area the Apollo Hotel Basingstoke is the perfect location for business or leisure. The Hotel consists of 125 superb non smoking bedrooms which include luxury suites and executive rooms all equipped with Free WiFi high speed internet access, which combined with a large Conference Centre and Health Club makes the Apollo one of the best equipped hotels in Basingstoke. ... more less
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- Also Known As:
- Basingstoke Apollo Hotel
- Apollo Hotel Basingstoke Hampshire