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“Never going back”
Review of KFC

KFC
Ranked #189 of 256 Restaurants in Basingstoke
Cuisines: American
Restaurant details
Reviewed March 27, 2013

Made the mistake last night of giving KFC a second chance because the kids like it but not going to give a third chance.Same issues as had last month, greasy chicken. I could have filled a bottle with the oil that oozed from the chicken. It was awful that coupled with the cold chips and the only got two pieces of breast in a 14 piece bucket, the rest just small bits of wing and a few drumsticks. The place does not get any better. Also the toilets were in an horrible state , room awash with water and toilet paper all over the floor.
Avoid if you want the crispy chicken that KFC shown in their adverts as all you get is oily horrible chicken

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3  Thank dobbin007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 - 58 of 64 reviews

Reviewed January 19, 2013

Ordered 3 piece chicken meal. When I picked up the first piece, oil poured out of chicken. Never had KFC dripping with so much oil.
I complained and requested some chicken which was to the K FC standard, but staff just shrugged their shoulders and did not know how to resolve issue.
After waiting about 10 minutes I requested a refund for this meal, with some hesitation the shift manager refunded part (he insisted on charging me for the included drink etc).
I requested an apology for the time spent waiting, disappointment and inconvenience of not getting something to eat and was very surprised the manager did not even compensate me and still charged for the drink.
I'm fed up with this KFC (Basingstoke) branch providing a poor quality of food.
Interestingly the branch seems to get quite a few complaints regarding the lack of heating!
Are they just penny pinching?
I will follow up this complaint with KFC direct.

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2  Thank Sean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

Saturday lunchtime, busy but restaurant very cold along with cold fries. Couldn't be bothered to complain as all our chicken needed to be eaton before it got cold. Not the best KFC to visit. Saying that staff are very polite and constantly cleaning empty tables and the toilets immaculate.

1  Thank TravelmanBasingstoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

The food in this particular restaurant looks overdone, smaller, uglier, unappetizing. Tastes horrid. Oil dripping everywhere, chips really bad. Really is not on the KFC standard level and amazed noone did anything about it in past several years. Dont go. Waste of time and money.

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1  Thank janab007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

The place seemed to suffer from problems with the heating/cooling system which didn't make it a pleasant place to stay in. Service is brisk and attentive. The food is standard KFC chicken and chips.

1  Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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