After attending a funeral service at the local crematoriam we all went back to the Wheatsheaf hotel for the wake. I have to admit the surroundings were lovely as a large area of the bar/dining room was sectioned off and so a very private area for all to meet up and chat. A buffet was laid on a nice touch by the hosts, the selection was average but it had been standing around for too long and was starting to spoil, goodness knows what it would have been like on a hot day! It would have been far better to have laid it out as the guests were arriving.
Needless to say most of the family members did not really eat much during the afternoon, so 10 of us decided to have a main meal before all heading off in diffrent directions. A table was eventually laid up for us in the dining room, this was about six o'clock. After being told four dishes on the specials were not available,our orders were taken, nothing complicated from the main menu. After about 20 miniutes the waitress came back and told one of the diners their choice was not available, no problems another order made and after a while our mains were delivered. As said nothing special and perhaps not the best 'pub food' ever. The fun and games came when we ordered our deserts, three of the items were not available. Several members ordered the fruit crumble to be told half an hour later that there was only one left as the others were not defrosted yet! So after 'fighting' over the last one the other two settled for ice creams, again there was a problem as they were picking flavours combinations off menu, i.e making up their own desert!. The staff could have just delivered as requested surely and charged accordingly, or perhaps there was not a press key on the till for this, or jokingly were they waiting for the ice creams to re freeze!
My point is at six in the evening surely the menu should have been restocked and more dished/items should have been available.
The service was very poor, we were attendned to by three diffrent staff members who obviously did not comminicate to each other as were were constantly asked the same questions. Not once were we asked if we wanted any more drinks so ended up going to the bar. A quick meal ended up lasting over three hours and seeing that most of the guests had a long drive ahead of them not ideal!
Would not go back to eat, a pitty as the pub is in a lovely location and could have been so nice.
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