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“DISABILTY DOWNFALL”

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Premier Inn Bolton West Hotel
Ranked #5 of 13 Hotels in Bolton
Reviewed October 23, 2012

if you have mobility issues, especially lower limb disability, the disable room (17) is not for you. The bed is very low so the disabled person would need considerable help in getting up in the night to use the well proportioned Bath room. Whilst the Bathrrom is large, it still has a very cumbersome Bath with no hoist facility, which is impossible for a person with lower limb disability to use in private,as both getting in & out would need the help of a very able bodied carer.

Room Tip: All rooms are very good for able bodied clients. However, disability awareness is in short supply in...
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  • Stayed: October 2012, traveled with family
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Thank podger8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Bolton West Hotel, responded to this reviewResponded October 25, 2012

Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay.
We sincerely apologise that on this occasion our hotel did not meet your expectations.

Your feedback is very much appreciated as it enables us to improve standards.
Please be assured that the issues raised will be fully investigated.

Thank you once again for your review.

Naina
Social Media Team,

Whitbread Hotels & Restaurants.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 - 240 of 288 reviews

Reviewed October 22, 2012

My family booked four rooms at the Premier Inn Bolton as we were attending a family party at Rivington Barn - the location was perfect, the rooms were good sized, clean and comfortable as was the bathroom and the food at the Beehive was really good value for money. The breakfast was really well prepared and the choice was just astounding - everything you could think of and possibly want. All served quickly and efficiently. A big thank you to all concerned.

Room Tip: We had four rooms all in a row and they were all perfect
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  • Stayed: October 2012, traveled with family
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1  Thank AnneStockport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

My husband and I spent a night here when attendinga charity ball at nearby Rivington Barn. As usual the hotel 8is very good - clean room, spacious, comfortable, warm but not hot

This hotel chain offers everything you need for a stopover and as we booked early it only cost £29 for the night
Bargain!!!

  • Stayed: October 2012, traveled as a couple
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1  Thank DiDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Standard Premier Inn, room was as expected. I do wish they would have free wi-fi, a lot of smaller independent hotels can do it, why can't Premier Inn. breakfast was in the pub next door and this was fine providing it wasn't raining. they could do with a covered walkway as there isn't a proper path until you get to between the two buildings. I was staying here for two nights and the first night on arrival also ate in the pub next door, lots of kids as it is very family friendly. Next time I''ll try the one by the Rebok stadium to compare the two.

  • Stayed: July 2012, traveled on business
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Thank FatherHobbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

This is a standard Premier Inn - good sized room, comfy bed, nice and clean. We ate dinner and breakfast in the pub next door which was incrediiby cheap. We would stay here again if we were in the area.

  • Stayed: August 2012, traveled as a couple
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Thank Countryphile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West Hotel, responded to this reviewResponded September 14, 2012

Hello Countryphile

Thank you for your lovely comments you have left on Trip Advisor. The team and I are happy to hear that you enjoyed your stay at Bolton West Premier Inn, I will make sure I pass your positive comments onto the Pub next door. I look forward to your next visit.

Kind regards
Kirby Maxwell
Operations Manager

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Reviewed September 10, 2012

We always stay here, when we visit family & friends in Bolton. The staff are very friendly and they make our kids feel very welcome. The rooms are clean and the family rooms can accommodate 2 adults in a double bed, with 2 kids each in their own smaller beds. Breakfast is good and kids eat free. The service in the pub restaurant is also good with veggie and healthy options. We love it, and for the price it's perfect.

  • Stayed: June 2012, traveled with family
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Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West Hotel, responded to this reviewResponded September 14, 2012

Hello Liz M

Thank you for your kind comments and compliments. I will make sure I pass the comments onto all the team, and I am delighted to hear that you enjoyed your stay at Bolton West Premier Inn and look forward to welcoming you back again soon.

Kind regards
Kirby Maxwell
Operations Manager

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Reviewed September 9, 2012 via mobile

We've stayed here's few times when we come up north tosee relatives. The staff are always chatty and friendly. They also give you the feeling that they are genuinely happy youre staying. The rooms are basic and clean and there's no faults to point out. You can get food from the adjoining pub. The staff are very friendly there too. There's one lady who works on breakfast service who fusses over the kids and clearly enjoys them, definitely a fine example of northern charm and friendliness. parking is plentiful and net to the entrance. The only minor point to pick is trying to get the luggage to the rooms as its a bit of a squeeze through the first sets of fire doors. . Like I said, it's a very minor point and more of an observation.

  • Stayed: August 2012
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Thank mikeyjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West Hotel, responded to this reviewResponded September 14, 2012

Hello Mikeyjl

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Bolton West Premier Inn. I will make sure I pass your compliments onto the Pub Manager next door about the breakfast waitress.

Kind regards
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Bolton West Hotel

Address: 991 Chorley New Road | Horwich, Bolton BL6 4BA, England
Location: United Kingdom > England > Greater Manchester > Bolton
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Bolton
Price Range: $63 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Bolton West Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Whether you're heading to the North West on business, cheering on your team at the Reebok or toasting the happy couple, the Premier Inn Hotel Bolton West puts you in a great spot to relax and get ready for your big event. And there's so much to see and do nearby, you can really make a break of it. You'll be less than a mile from the Reebok Stadium and Bolton Arena, a short drive from the West Pennine Moors and near enough to zip into Manchester for the day. Then, after the main event, enjoy a hearty meal at our on-site restaurant and a well-earned rest in our big, comfy beds. This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. This Premier Inn does not have air conditioning. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: M61(J6), follow dual carriageway to Bolton/ Horwich past Reebok Stadium on left. Continue to roundabout and take 2nd exit. Take 1st left down Austins Lane and enter hotel through rear access. Next to the Beehive. Transport and local information: Reebok Stadium Football Rivington Pike Country Park Bolton Arena Events Horwich Parkway Train Station 0.5 mile ... more   less 
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