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“Average”
Review of Octagon Theatre

Octagon Theatre
Ranked #4 of 52 things to do in Bolton
Certificate of Excellence
Attraction details
Reviewed March 11, 2014

food average really I love the theatre and the Octagon has good plays on and then you can have a little bite to eat or a drink is good, in a good location with parking next door

1  Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 - 178 of 253 reviews

Reviewed March 2, 2014

wonderba acting, set and costumes. Hardly an empty seat in the theatre. How lucky are we to have such quality in bolton.
Laughed all the way thro.Well done to you all and the director.

1  Thank magic1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

Good night at the Octagon Theatre friendly staff lovely place to visit good café and restaurant We both enjoyed our night watching Hobson's Choice acted perfectly by the actors not to expensive and good seating easy free parking ant the octagon multi car park not to far to walk theatre can get a bit warm so don't put thick clothes on

Thank another3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

We had a bad experience when we had a pre theatre meal several months ago. As a result we received the offer of a free meal which we took up on the 15th Feb 2014. The menu was small but the choices much better than when we last visited. When I booked I was reminded that it was important to arrive on time which we did. The restaurant was fully booked but we got our starters very promptly, they were hot and delicious. Our main course was slightly delayed - we both had pizza, my pizza came 5 mins before my husbands and it was cold when his arrived. No explanation was offered why our food didn't come out at the same time. I had to ask for the table to be cleared after the main course and my desert failed to arrive. I wasn't the only diner to complain that their sweet didn't arrive. I had to ask for it to be served at the interval in truth I don't think the waitress had realised it hadn't been served. It was too late to eat it as the curtain was due to go up. A lot of the issues we had last time had been ironed out and a new fully fledged member of staff had arrived in the shape of the EPOS till. However this seemed to be at the expense of a waiter. Credit were it is due the two remaining front of house staff worked really hard, they didn't have time to speak to diners or ask if everything was ok the service was so busy. They took restaurant orders and payment, ran between the restaurant and the kitchen,served food and drinks and cleared tables. Later during service they were also serving coffees, drinks and cakes to people arriving for the show and taking orders and payment drinks for the interval. So close to being 100% better let down by not employing an extra person front of house who could have helped when service was busy and then concentrated on serving drinks and taking drinks orders leaving the other staff to concentrate on looking after diners.

1  Thank Lesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OctagonTheatre, Head of Customer Services at Octagon Theatre, responded to this reviewResponded February 19, 2014

Dear Lesley

Thank you so much for taking the time to share your feedback. We are always trying to improve the Octagon experience and hope that by receiving and responding to customer comments we will get closer to delivering a great service. Your comments about the cafe feeling short-staffed have been passed on to management.

We hope to welcome you to the Theatre again soon.

Best wishes, Marie Irving-Murphy
Head of Customer Services, Octagon Theatre Bolton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

friendly staff, warm cafe, lovely place to pop in and meet your friends for a quite chat. we visit quite often :)

1  Thank lovetobespoilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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