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“great location” 4 of 5 bubbles
Review of Bolton Whites Hotel

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Bolton Whites Hotel
Ranked #1 of 13 Hotels in Bolton
Certificate of Excellence
scotland
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“great location”
4 of 5 bubbles Reviewed August 11, 2013

not a football fan, however this is an impressive hotel. staff very friendly and helpful. next to Tesco extra and retail and leisure park so plenty of eating houses if you dint want to eat in. rooms a little tired and need a little tlc, but good value break

Room Tip: rooms facing the pitch tend to be fold down beds as most rooms are converted to hospitality suites o...
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ianyscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whites1, Senior Operations Manager at Bolton Whites Hotel, responded to this review, August 13, 2013
Dear ianyscotland

Many thanks for your recent feedback on Tripadvisor and for informing me that you enjoyed a very pleasant experience.

I was pleased to read that you enjoyed the facilities and surrounding area and this made your stay a memorable occasion.

Once again, may thanks for providing your feedback; we sincerely look forward to the pleasure of welcoming you back to De Vere Venues Whites in the very near future.

Kind regards,

Dave Longcake
Senior Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,182 reviews from our community

Traveler rating
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    393
    160
    57
    27
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed August 10, 2013 via mobile

We originally booked our wedding here. The wedding coordinator was happy to take our money and go through things with us and at the time we were more than happy. Down the line the coordinator changed twice and we started to get the sense we were just another number and they weren't really interested in the event and just wanted the cash. When ever we tried to get hold of the wedding coordinator we were told she wasn't available and would ring us back. I rang every day for a week as we were due to pay our next £1000 instalment and just needed a few questions answering about numbers etc before we handed the cash over. I was told everyday "she will ring you back by the end of the day' this never happened and by the end of this I was so disillusioned about the level of customer service we went and booked a local country house and cancelled our booking with de veres which although we lost our deposit, turned out to be one of the best decisions we have made.

Stayed December 2012
Helpful?
3 Thank Helen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

stayed in June, just my husband and I (rare treat) on checking the receptionist upgraded us to a pitchview room for free!
the room was amazing and the hotel was great. The pool and sauna was lovely.
Ate dinner at the hotel, food was really good.
We paid £20 for this stay through the de vere sale, total bargain cant wait to stay again!!!

Room Tip: book a pitch view
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank natalie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whites1, Senior Operations Manager at Bolton Whites Hotel, responded to this review, August 8, 2013
Dear Natalie h,

Many thanks for your recent feedback on Tripadvisor and for informing me that you enjoyed a very pleasant experience.

I was pleased to read that the staff were helpful and upgraded you upon arrival and made your stay a memorable occasion.

Once again, may thanks for providing your feedback; we sincerely look forward to the pleasure of welcoming you back to De Vere Venues Whites in the very near future.

Kind regards,

Dave Longcake
Senior Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berwick upon Tweed, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 30, 2013 via mobile

We had a cheap two night stay, paid extra for breakfast, which was very good. The health suite was great, lovely hot sauna and steam room ,my only critisism would be that there was nowhere to sit and relax. The staff are very friendly. Very good hotel to use as a base to see the surrounding area.

Stayed July 2013, traveled as a couple
Helpful?
Thank LizW1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whites1, Senior Operations Manager at Bolton Whites Hotel, responded to this review, August 1, 2013
Dear LizW1957,

Many thanks for your recent feedback on Tripadvisor and for informing me that you enjoyed a very pleasant experience.

I was pleased to read that the staff were friendly and looked after you well and made your stay a memorable occasion.

Once again, may thanks for providing your feedback; we sincerely look forward to the pleasure of welcoming you back to De Vere Venues Whites in the very near future.

Kind regards,

Dave Longcake
Senior Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucestershire
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

We stayed here for a conference and for that purpose it was great. The staff were incredibly friendly and efficient; I asked one man behind the bar if there was anywhere I could buy any chocolate but sadly he said they didn't have any but even offered to go and get me some from their staff canteen! Needless to say I declined this kind offer. The only mistake that was made during our stay was that I ordered a vegetarian pie and a meat one arrived which they quickly changed with only a small delay and a huge apology. Our room was clean and very comfortable albeit quite small but perfectly adequate. Check in and out was quite quick even though the hotel was very busy.
Overall very pleased with our stay.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank funholidays_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whites1, Senior Operations Manager at Bolton Whites Hotel, responded to this review, August 1, 2013
Dear Funholidays_9,

Many thanks for your recent feedback on Tripadvisor and for informing me that you enjoyed a very pleasant experience.

I was pleased to read that the staff were friendly and helpful and looked after you well and made your stay a memorable occasion.

Apologies regarding the mistake with your meal, I am pleased this was rectified quickly for you.

Once again, may thanks for providing your feedback; we sincerely look forward to the pleasure of welcoming you back to De Vere Venues Whites in the very near future.

Kind regards,

Dave Longcake
Senior Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 29, 2013

We recently stayed at this hotel as our son was getting married nearby. I booked rooms weeks before and have never had such a stressful time dealing with a hotel booking system. I was informed that if I block booked several rooms it was cheaper. However friends managed to get a better deal online.
We stayed in a mixture of rooms. The pitch view rooms have air con but the other rooms do not and were very hot. Some have fans and some not.
Rooms are fairly small.
Toiletries provided were just a bar of soap and 1 tube of shower gel.
There are plenty of places to sit in the hotel near the bar area.
Gym and spa area were good with a decent size pool, jacuzzi, sauna and steam room.
Breakfast was also good with plenty of choice. Breakfast room was spacious and pleasant.
There are shops and plenty of eateries 5 mins walk away.

Room Tip: We thought it a bit different having view of football pitch. Rooms were lighter than other side and...
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DacLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whites1, Senior Operations Manager at Bolton Whites Hotel, responded to this review, August 1, 2013
Dear DacLincolnshire,

Many thanks for your recent feedback on Tripadvisor.

May I apologise that the booking process was not a very good experience for you, I have taken the opportunity of commuicating your feedback to the Reception Manager.

I was pleased to read that you enjoyed the gym and spa and enjoyed breakfast.

Once again, may thanks for providing your feedback; we sincerely look forward to the pleasure of welcoming you back to De Vere Venues Whites in the very near future.

Kind regards,

Dave Longcake
Senior Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
235 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed July 26, 2013

A very acceptable modern hotel, with the usual level of accommodation and service expected from a De Vere hotel. Exceptionally good cooked breakfast; rooms clean and comfortable; staff helpful and friendly. Very close to Middlebrook retail park with its many shops, restaurants, cafes and cinema. Very well placed for access to motorway network.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jack_Bosworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whites1, Senior Operations Manager at Bolton Whites Hotel, responded to this review, August 1, 2013
Dear BlackKnight75,

Many thanks for your recent feedback on Tripadvisor and for informing me that you enjoyed a very pleasant experience.

I was pleased to read that you enjoyed the breakfast and the staff were helpful and looked after you well and made your stay a memorable occasion.

Once again, may thanks for providing your feedback; we sincerely look forward to the pleasure of welcoming you back to De Vere Venues Whites in the very near future.

Kind regards,

Dave Longcake
Senior Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bolton Whites Hotel

Property: Bolton Whites Hotel
Address: De Havilland Way | Horwich, Bolton BL6 6SF, England (Formerly De Vere Whites Hotel)
Location: United Kingdom > England > Greater Manchester > Bolton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Bolton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bolton Whites Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
Modern, luxury 125 bedroom hotel with glazed atrium lobby, glass lifts, business & leisure facilities.The hotel is fully integrated into the Macron Stadium ... more   less 
Reservation Options:
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Also Known As:
De Vere Whites Bolton
Hotel De Vere Whites

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