We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice pleasant stay” 4 of 5 bubbles
Review of Crowne Plaza London-Gatwick Airport

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Crowne Plaza London-Gatwick Airport
Ranked #17 of 28 Hotels in Crawley
Chester, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice pleasant stay”
4 of 5 bubbles Reviewed March 24, 2014

Stayed here a few times and have no complaints. I especially like the late breakfast on a weekend until 11.30! Staff are very helpful and the rooms are very clean. Close to a sainsbury's if you need any essentials. Also handy for Gatwick airport. Less than a 10 minute taxi drive.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank claire2087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, March 25, 2014
Thank you for your comments and positive feedback following your recent stay at the Crowne Plaza London Gatwick Airport Hotel.

I am pleased you enjoyed staying with us, and had a relaxing time .It is nice to have the option of a late breakfast at the weekend .

I do hope that we will be able to welcome you back in the future.

Kind Regards

Janice Puddephatt
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,945 reviews from our community

Traveler rating
    599
    747
    386
    134
    79
See reviews for
265
962
126
370
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (376)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
High Wycombe, United Kingdom
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

Like most reviewers we booked a night's stay [with a weeks parking] at the Crowne Plaza before flying from Gatwick
As stated before the rooms are small, but fine for a night's stay, and i you have the time there is a pool, restaurant and other facilities.
The real difference we noted was the excellent service given by the staff both at check-in and when collecting the car.
Combined with a great night's, sleep and pre-booked taxi [£10 each way], things couldn't have been easier.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Footsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, March 25, 2014
Thank you for taking the time to post your feedback following your recent stay at the Crowne Plaza London Gatwick Airport hotel.

I would like to thank you for your lovely comments about our staff ,we are very fortunate that we have a dedicated team who provide great customer service. I will be happy to pass on your comments to them.

I am pleased that you enjoyed your stay with us using one of the parking packages and that you found the procedure easy and convenient .

I do hope that we will be able to be of service to you in the future when travelling out of Gatwick.

Kind Regards

Janice Puddephatt
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south coast
Level Contributor
81 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

Well after our stay in 2012 I said I would definitely stay again. Well we booked as before with APH stayed overnight, bought the breakfast option and had a swim. It did not disapoint! An excellent start to our holiday.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hastingsranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, March 25, 2014
Thank you for taking the time to share your comments on TripAdvisor following your return stay at the Crowne Plaza London Gatwick Airport Hotel.

I am delighted that you enjoyed your stay with us and would choose to return again in the future.
We look forward to welcoming you back.

Kind Regards

Janice Puddephatt
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex
Level Contributor
184 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed March 22, 2014

We have e managed used this hotel several times when using Gatwick Airport. We managed to get a great deal through APH parking for £65 which included a night in the Hotel with hotel parking & 11 days parking in APH APPROX 15 mins drive. The Hotel room was comfortable, clean & had all we needed for a nights stay. Sleep quality was great. We did not use the restaurant or the pool etc but they all looked good with plenty of people using them. The staff are very helpful & friendly. Yes we would book again.

Room Tip: Just be careful you're not put in a room near the elevators as you can hear the doors opening &a...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shellshock04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review, March 23, 2014
Dear shellshock04

Thank you for taking the time to post your comments on TripAdvisor following your recent stay at the Crowne Plaza London Gatwick Airport Hotel.

I was delighted to read that you found that the staff was helpful & friendly, and that you found that your room was comfortable, clean and had all you needed for a nights stay. I was also pleased to read that you were able to find a good deal with APH Parking.

Thank you for choosing to stay at the Crowne Plaza we look forward to being able to welcome you back.

Kind Regards

Marcella Tempra
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faro, Portugal
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

this hotel is located in Crawley not gatwick ( 5 minutes drive without traffic). approximately 15 minutes walking from the train station in crawley ( 1 stop to gatwick airport)
rooms are very good size, breakfast is very good standard, they have a Jacuzzi and swimming pool covered that you can use to relax. overall very good experience.

room service very good and at very good price

Room Tip: choose a superior room cause its well worth it, have rooms with tv on bathrooms were you can have a...
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sonia f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Officer at Crowne Plaza London-Gatwick Airport, responded to this review, March 21, 2014
Dear Sonia

I would like to thank you for your positive feedback and comments about your stay. I was pleased to read that you were satisfied with the room service and with the size of the room. I was also delighted to read that you enjoyed our facilities like the Jacuzzi and the swimming pool. I do hope that you will choose to stay with us again when travelling out of Gatwick Airport.

Kind Regards

Marcella Tempra
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed March 18, 2014 via mobile

Platinum member so check in and room upgrade were very quick.
The Club room had been recently redecorated so it was very nice, unfortunately the bed side light did not work which was in convenient but not a major issue and once reported we were assured it would be fixed in the morning, no help to us though.The hotel was busy but not noisy however the busy road close by is a bit of a pain.Checked out early for our flight so no breakfast All in all the usual high standard expected and delivered by IHG Hotel.

Stayed March 2014, traveled as a couple
Helpful?
Thank Scutty121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, March 19, 2014
Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel.

I am delighted that you enjoyed your stay with .I am sorry that the side lamp was not working in your room. I do hope that it did not spoil your overall stay.

Perhaps when you stay in future your flight will be later and you can enjoy breakfast with us.

Thank you for choosing to stay at the Crowne Plaza we look forward to being able to welcome you back.

Kind Regards

Janice Puddephatt
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, UK
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed March 18, 2014 via mobile

We stayed here before flying off to St Lucia. Check in staff were very friendly and helpful. The room was very stylish and I loved it. It was small but we only had our hand luggage with us so there was sufficient room. It was easy to walk into town to eat or just for a walk. We will definitely stay again

Stayed March 2014, traveled as a couple
Helpful?
Thank Gillian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice P, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, March 19, 2014
Thank you for taking the time to post your comments on TripAdvisor following your recent stay at te Crowne Plaza London Gatwick Airport Hotel.

I am delighted that you liked your room and found that the hotels location was great for taking a walk into the town to explore the many outlets in the centre.

I do hope that you will choose to stay with us again when travelling out of Gatwick Airport.

Kind Regards

Janice Puddephatt
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Crawley hotels
1.0 mi away
Sandman Signature London Gatwick Hotel
2.5 mi away
Sofitel London Gatwick
2.6 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
Show Prices
Show Prices
Show Prices
1.0 mi away
Arora Hotel Gatwick / Crawley
2.4 mi away
BLOC Hotel Gatwick Airport
2.5 mi away
Hampton by Hilton London Gatwick Airport
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza London-Gatwick Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London-Gatwick Airport

Property: Crowne Plaza London-Gatwick Airport
Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Family Hotel in Crawley
#14 Romantic Hotel in Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Official Description (provided by the hotel):
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Priceline and Booking.com so you can book your Crowne Plaza London-Gatwick Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing