We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great nights stay!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza London-Gatwick Airport
Ranked #17 of 28 Hotels in Crawley
Edinburgh, United Kingdom
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Great nights stay!!”
5 of 5 bubbles Reviewed January 6, 2013

We stayed on 4/1/13 in an exec room after arriving after a long flight. Great welcome at reception, really friendly and professional. The room was lovely, so clean and all furnishings are new. The bathroom was quite large,nice to have separate bath and shower. The shower was a rainfall one which was also so refreshing. The exec lounge was ok, basic spirits and only one choice of beer or wine, but the service was nice. Breakfast was just what was expected, eggs, bacon, fruit, youghurt toast etc. We also used the airport bus service which was convenient and quick, £5.50 for 2 people each way. Reception has a timetable you can check, buses were every half hour I think. Overall great staff and a really excellent value for money hotel.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HolidayGal05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 8, 2013
Thank you for taking the time to post your comments onto Tripadvisor following your recent stay at the Crowne Plaza London-Gatwick Airport.

It is always encouraging to both Staff and Management to receive such valuable feedback.
We were delighted you enjoyed your stay and we look forward to welcoming you back in the near future.

Kind Regards
Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,960 reviews from our community

Traveler rating
    600
    756
    389
    136
    79
See reviews for
267
969
127
375
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milton Keynes, United Kingdom
Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed January 4, 2013

We stayed one night on the hotel/airport parking package at an excellent rate. The hotel had a swimming pool and a really lovely hot steam room. On arrival we gave in our car keys, and at 0530 instead of the local bus that took 45 mins, we booked and paid for a taxi taking only 10 mins and a fraction more £ to the North terminal. On our return to Gatwick we called car park team when we had cleared passport control and we were met with our car at the pick up point at the airport door. As we had only taken hand luggage the whole time from touch down to sitting in our car was 40 minutes - perfect! would definitely use this hotel on this parking package again.

Room Tip: Room was small, but for one night it was not an issue.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 8, 2013
Thank you for posting your review of the Crowne Plaza London-Gatwick Airport onto Tripadvisor and for sharing your experience regarding your pick up at the airport following your holiday.

It was encouraging to read that you enjoyed your stay and in particular the swimming pool and the steam room.

We look forward to welcoming you back in the near future.

Kind Regards
Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillingham, United Kingdom
Level Contributor
181 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed January 4, 2013

If you have an early flight and do not want the hasstle of long drive, this is an ideal location and suitably priced.

There is use of the pool, sauna and steam room, although steam room was not working and the facilitaties are looking a bit dated.

Staff are very friendly and helpful, restaurant very good and attentive, food very nice.

All in all, worth booking into pre flight.

Room Tip: All rooms have glazing and very quiet
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaSS1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 8, 2013
Thank you for taking the time to post your review of the Crowne Plaza London-Gatwick Airport on Tripadvisor and for your encouraging comments regarding the location of the hotel, the Staff and the food in our Restaurant.

We appreciate your constructive feedback regarding the Health Club facilities and your valuable comments have been passed onto the Health Club Manager, who assures me that the Steam room is now in good working order.

We do hope we can look forward to welcoming you back again in the future.

Kind Regards
Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed December 30, 2012

I stay in Gatwick on a regular basis and you have any number of hotels to choose from.
I have tried many but now I have tried the Crowne Plaza Gatwick, I won't be trying any others.
By far the most comfortable hotel bed I have stayed in.
To say its near the airport, no aircraft noise at all.
Shuttle bus from the airport to the hotel every 20 mins.
Great choice of room service - which when stayting on your own, is a great bonus.
Very clean throughout.
Very friendly and helpful staff.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lancashirelass008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 3, 2013
Thank you for taking the time to post your review on Tripadvisor, we were delighted to read you had an enjoyable stay.

It is always encouraging to both Staff and Management to receive such positive comments.
We look forward to welcoming you back in the future.

Kind Regards

Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 29, 2012

I stayed here for one night before flying out of Gatwick. We enjoyed a drink and some food in the bar before heading to bed, and I enjoyed the toasted sandwich I had.

The room was average size, clean and tidy, with a nice bathroom. Breakfast was included in our rate and the choice was very extensive, including pastries, cooked items, cereal, toast, juices and fresh fruit. My personal highlight of the breakfast was the pre-prepared, sliced oranges, as I love them but never have the patience to get all the pith off.

There is a regular bus service that serves the hotel and goes directly to the airport, which was perfect for our early morning flight.

I would absolutely use this hotel again if I was flying from Gatwick.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CreepingBeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 3, 2013
Thank you for taking the time to post your review on Tripadvisor, we were delighted to read you had an enjoyable stay and in particular the bar food and breakfast.

We look forward to welcoming you back in the future.

Kind Regards

Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 28, 2012 via mobile

There is a gym that is part of the daily rate, with a swimming pool, steam room, sauna and a good size gym. Location is great, there is a retail park near by which has a cinema, easy to get to the train station or Gatwick airport and to the high street with all the restaurant.
Parking if not included to your daily rate is £10, which can start to get expensive.
Internet if not included in your daily rate is £10.
Breakfast if not included in your daily rate is £16.95.
If you are on the priority club like me, then things might be more interesting, with room upgrades free.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonyOtite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 3, 2013
Thank you for taking the time to post your review on Tripadvisor, we were delighted to read you had an enjoyable stay.

We were delighted to read that you enjoyed the Health club facilities and the area the hotel is situated in.
.
We look forward to welcoming you back in the future.

Kind Regards

Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed December 28, 2012

Maybe it was me, but i was expecting more from a Crowne Plaza. I alsways thing they are a higher standard than holiday inn of the same change, but thi sone seemed a little tired and dated.

the main bar seemed to have been turned into a childrens play area for the evening - the bar staff were all complaining about it to each other but nobidy did anything about it. The sports bar was closed. Reception on the TV channels was poor.

The price was also in line with holiday inn, but more epensive when you add on thei internet and parking rates which were higher

One thing I did object to was that they add a 10% service charge on your bar bill and also add a space for you to add your own tip.

Room Tip: great location for the airport provided you get a good price
See more room tips
  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scottishpoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelations4, General Manager at Crowne Plaza London-Gatwick Airport, responded to this review, January 3, 2013
Thank you for taking the time to post your review on Tripadvisor, I would like to assure you that we have taken your valuable comments seriously. We had a few families staying over the holiday period, which may have added to the noise in the bar area and for this I do sincerely apologise.

I would also like to inform you that our TV system is being upgraded by a new provider during the next few weeks.

I do hope that this does not deter you from booking to stay with us again in the future and we can look forward to welcoming you back.

Kind Regards

Robert A Grosze Nipper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Crawley hotels
0.9 mi away
Sandman Signature London Gatwick Hotel
2.5 mi away
Sofitel London Gatwick
1.0 mi away
Arora Hotel Gatwick / Crawley
Show Prices
Show Prices
Show Prices
2.6 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
2.6 mi away
Hilton London Gatwick Airport
2.4 mi away
BLOC Hotel Gatwick Airport
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza London-Gatwick Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London-Gatwick Airport

Property: Crowne Plaza London-Gatwick Airport
Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Family Hotel in Crawley
#14 Romantic Hotel in Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Official Description (provided by the hotel):
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Crowne Plaza London-Gatwick Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing