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All reviews free hot drinks standard cabin mission control between flights single cabin great concept south terminal premium room hour layover purple lighting long layover an early flight small space few hours sleep free wifi arrivals hall connecting flight
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22 - 27 of 2,127 reviews
Reviewed 4 weeks ago

Highly recommended, clean, comfortable rooms. Very helpful and friendly staff who were keen to help at all times. Checking in and out very quick. Incredibly convenient for an early flight and a good nights sleep with no disturbances.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gill2ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, General Manager at YOTELAIR London Gatwick, responded to this reviewResponded 2 weeks ago

Dear gill2ne

Thank you for such great review.

We are delighted to hear you found us convenient, clean and comfortable and your recent stay was to your liking.

Thank you for choosing YotelAir Gatwick and we hope to welcome you again in the near future!

Kind regards

GUILLERMO GOMEZ
General Manager
YOTEL Gatwick
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
phone +44 (0) 1293 734 620
fax +44 (0) 1293 579 762
gatwickmanager@yotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

If you are on a layover/ early or late departure and need a quiet space for a few hours, it’s perfect. However there is no bathroom privacy so keep that in mind if you are traveling with others. It was quiet and had great WiFi.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, General Manager at YOTELAIR London Gatwick, responded to this reviewResponded 2 weeks ago

Dear Stephanie B

Thank you for your comments.

We are glad to hear your recent stay was to your satisfaction and you found us quiet and our WiFi great..

Thank you for choosing YotelAir Gatwick and we hope to have the pleasure to welcome you again in future!

Kind regards

GUILLERMO GOMEZ
General Manager
YOTEL Gatwick
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
phone +44 (0) 1293 734 620
fax +44 (0) 1293 579 762
gatwickmanager@yotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2019

I had to book a hotel to get round the problems of the BA strike by switching to an early flight at Gatwick, so I decided to try the yotel. I found the entrance via a lift opposite international arrivals and next door to a coffee shop. Reception is called Mission control and it is where you can get free bottle of water and a free hot drink.
The pod I had was about 7 foot by 7 foot which is tiny , so avoid if you are claustrophobic!

The pod has everything you need for an overnight stay- one wall is an enclosed bed which has a shelf at one end and a TV at the other end. The opposite wall is a washroom including a toilet, Basin and shower. the door has a portal with a shade rather like a plane. It also has a fold up stool which I used for my luggage.

The only place to sit is on your bed. The bed was comfortable but I opted to go upstairs to the coffee shop for a light meal and to pass the time. Now the benefit of the pod is that its convenient and great for early morning flights but what I found is that the pod was so hot I simply couldn't sleep and it was also a bit noisy. So convenience was undermined by a total lack of sleep. I couldn't imagine what it might be like in a hot summer! I have rated it average because of the issue of temperature and because for 100 for the night it failed its basic purpose. I think another hotel could have worked just as well and presented better value.

It might work for some but it didn't work for me. However, I would say it is worth a try if you sleep like a log and are not claustrophobic

Room tip: Take ear plugs
Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
Thank Aussie135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, General Manager at YOTELAIR London Gatwick, responded to this reviewResponded 2 weeks ago

Dear Aussie135

Thank you for taking the time to share your comments.

We are sorry to hear that our concept did not work for you as you found our cabin hot and noisy as well as too small despite our convenient location within the airport's terminal.

Thank you for choosing YotelAir Gatwick and we hope to have the pleasure to welcome you again in future, perhaps in one of our more spacious Premium cabins!

Kind regards

GUILLERMO GOMEZ
General Manager
YOTEL Gatwick
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
phone +44 (0) 1293 734 620
fax +44 (0) 1293 579 762
gatwickmanager@yotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2019

A fun pod hotel in the terminal itself makes early departures as easy as possible whilst providing everything you need for a brief stay and managing to be fun & funky!
Great WiFi, moody lighting options and helpful staff

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank timleggott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, General Manager at YOTELAIR London Gatwick, responded to this reviewResponded 2 weeks ago

Dear timleggott

Thank you for your review.

We are glad to hear that your stay was good and you found us practical and funky.

Thank you for choosing YotelAir Gatwick and we hope to see you again soon!

Kind regards

GUILLERMO GOMEZ
General Manager
YOTEL Gatwick
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
phone +44 (0) 1293 734 620
fax +44 (0) 1293 579 762
gatwickmanager@yotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2019

Could hear every noise from the rooms next door and other people coming and going. Needed a deep clean, broken fixtures and fittings. Disappointing for the money paid. Other hotels were only charging £15 more for bigger rooms so very disappointed that what is marketed to be modern and "cool" was a real let down

Date of stay: September 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Cass L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, General Manager at YOTELAIR London Gatwick, responded to this reviewResponded September 17, 2019

Dear Cass L

Thank you for taking the time to write and post your review.

We are sorry to hear your stay was not to your satisfaction and you were disappointed for the money paid. Please feel free to drop me a line and I will do my best to investigate further and make things right for you.

Thank you for choosing YotelAir Gatwick and we hope to welcome you again in future!

Kind regards

GUILLERMO GOMEZ
General Manager
YOTEL Gatwick
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
phone +44 (0) 1293 734 620
fax +44 (0) 1293 579 762
gatwickmanager@yotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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