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“Good night sleep ...”

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YOTELAIR London Gatwick Airport
Ranked #6 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed March 4, 2013

This was our first stay at Yotel, we checked in early in the afternoon and it was soo nice that it was absolute darkness when we turned of the lights ... and completely quiet.
It was great beds and soo cosy.
I, my husband and our kids loved the style, the high tech and the purple light in the corridor.
The staff was soo friendly and nice.

Room Tip: The single rooms with low floor is really cosy.
  • Stayed: February 2013, traveled with family
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Thank Katarina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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810 - 816 of 1,570 reviews

Reviewed March 4, 2013

What can get you into trouble.....?

Booking a hotel, where in the middle of the night, when you better half is not wearing much... The blinds toy your 'tube hotel' room suddenly shoot upwards revealing the room to the brightly lit corridor outside?

What else can get you into trouble...?

Booking a hotel 'by the hour' [that does not sound right when you type it!], being a 'bit late' and getting the manager 'letting himself in' to your 'Tube Hotel' room to hurry you up when your better half in in the middle of getting undressed. The 'middle' is when the old clothes are off & the new clothes are not on yet!

Both of these have happened at the Yotel Gatwick.

We still like it though. We get in from Spain at 01:00, we are in bed 20 minutes later, we get up at 07:30 and are at work in Central London by 09:00. This is brilliant.

The rooms are 'interesting' motorised beds, a bathroom only separated by a curtain, purple lights.

You need to know each other quite well if you are sharing. If you're got Delhi Belly.... Get two rooms..! [that's probably true in any circumstance!]

The rooms are fun, they are getting slightly tired. They need maintenance.

As long as they fix them up a bit.. We'll keep going.

Room Tip: I think all the rooms are similar.
  • Stayed: January 2013, traveled as a couple
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Thank Antietam54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, Sales and Marketing Executive at YOTELAIR London Gatwick Airport, responded to this reviewResponded March 13, 2013

Thank you for taking the time to give us your feedback, we really appreciate it.

We are so sorry to hear about you dissatisfaction with regards to the cabin and the crew. Our crew at Gatwick are normally very discreet and professional so we will of course investigate to see if we can find out what happened. Please be assured that this really is not how we do things at YOTEL. I’ll make sure your comments are passed onto the team at Gatwick.

Thank you for taking the time to write and if you would consider staying at one of our airport locations in the future, please email customer@yotel.com with a copy of this response and we will ensure you are looked better after next time.

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Reviewed March 3, 2013

Absolutly Great Concept Good pricing, clean, freindly staff, everything that you need for a good nights sleep or a quick 4 hour refresh Shower sink and toilet ensuite. highly recommeded. Staff helped and advised with Public transport to a local town giving advise on pricing and ways to save money buying a all day pass also directions and bus numbers.

Room Tip: Staff showed rooms availble, for me to enable a personal choice of upper or lower unit
  • Stayed: February 2013, traveled solo
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Thank Geoff O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

Love this concept in airport hotel for what you need when you need it. Very friendly staff, nice quiet well insulated rooms, all the mod cons you could want and some. Good room service options and fair prices. Hard to fault to be fair. Just wish there were more of these in other airports, good value for money given you are in the airport!

Room Tip: Get the larger room for maximum comfort.
  • Stayed: December 2012, traveled with friends
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Thank BernieByrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

This was our second stay at Gatwick Yotel. This is a great concept and as always the staff provide a friendly service. The room, though a little small(!) was clean and provides all the essentials.

Though you can sleep two people in the standard room, it can be a little small.

  • Stayed: February 2013, traveled as a couple
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Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

Very nice hotel, the concept is great, very close to the train station and shops & restaurants in the south terminal- literally just down a lift and you are there.
The room was clean and although small it was very comfortable, the only reason I've had to mark it down is because the air conditioning/heating was very noisy, and it struggles very hard to regulate a constant temperature, also i'm pretty sure the controller for it on the wall is just for show as it goes round and round with no effect at all, the hotel would be an excellent in every single way if they were to invest in a better air conditioning system. I would stay here again however because of the poor temperature control and now I've had the novelty of staying in a 'capsule' hotel, I would closely compare prices with other hotels on the airport site (particularly premier inns) before creating another booking.

Room Tip: I recommend booking your room on your mobile, simply by doing this you are rewarded with a 20% disco...
  • Stayed: November 2012, traveled solo
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Thank mctrip00000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

I have stayed at YOTEL London Gatwick and Heathrow on 4 occasions now. What a wonderful concept!!! ~The cabins provide a welcome break - without breaking my budget - for a few hours or over night stays at airports. Hopefully they will roll out more of these hotels all over the world. They are comfortable, provide excellent facilities, and friendly service. I am a fan:)

  • Stayed: February 2013, traveled solo
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1  Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, Sales & Marketing Executive at YOTELAIR London Gatwick Airport, responded to this reviewResponded March 1, 2013

Thank you for taking time to give us your comments.

So happy that you enjoyed your stay with us, sounds like our concept is right up your alley.

I am pleased to inform you that we also have Airport hotels at London Heathrow airport and at Amsterdam Schiphol airport. In the future we do hope that you will be able to find us in every major airport.

Thanks again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YOTELAIR London Gatwick Airport

Address: London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Hotel Style:
#4 Romantic Hotel in Crawley
#6 Business Hotel in Crawley
#7 Family Hotel in Crawley
Price Range: $85 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — YOTELAIR London Gatwick Airport 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
YOTELAIR is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Enjoy! ... more   less 
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Also Known As:
Yotel London Gatwick Airport Hotel Crawley
Yotel London Gatwick Airport Crawley

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