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“5 times happy” 5 of 5 bubbles
Review of YOTEL London Gatwick Airport

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YOTEL London Gatwick Airport
Ranked #5 of 28 Hotels in Crawley
Certificate of Excellence
London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“5 times happy”
5 of 5 bubbles Reviewed January 12, 2013

Whenever I have an early morning flight out of Gatwick I am staying at Yotel. This must have been my fifth time and I am really loving it. The staff is excellent (I even got my lost mobile phone back which I had accidentally left behind a few days before). The rooms are cosy and equipped with everything you need, anything else can be requested on arrival from the FO desk, for example alarm clocks, hair dryers etc...The free coffee to go is an added value. Perhaps they could include sandwiches in the price as well for future; just a thought.
I am already looking forward to my next stay with you.
Keep up the great job!

Room Tip: All rooms are great.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, Sales & Marketing Executive at YOTEL London Gatwick Airport, responded to this review, January 14, 2013
Thank you for taking the time to give us your comments.

Sounds like our concept and location (inside the South terminal at Gatwick) is a perfect solution for you when traveling, staying at YOTEL the night before an early flight does take away the hassle of a bus or taxi ride from hotel/home to the airport in the morning.

We hope to welcome you back in the near future either at Gatwick or one of our other airport locations, at London Heathrow and Amsterdam Schiphol Airport.

Thanks again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,507 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (302)
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English first
Naples, Italy
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 12, 2013

My husband and I had a 5-hour middle-of-the-night layover at Gatwick. I saw Yotel recommended on TripAdvisor and although I thought it was a bit pricy for 5 hours (converting BPS to USD...), the convenience won me over. Although, we found it a bit difficult to find due to our never having been to Gatwick and the directions on the printout a bit unclear, we finally found someone to ask and made our way downstairs. Check in was easy and they even let us look at a larger room to determine if we wanted an upgrade (I asked). But, we decided to stick with the single room. It was small, but organized really well. The bed was wide enough to accommodate my husband and I comfortably for a 5 hour nap. Like many have mentioned, the entire bath area is all glass and not all the way to the ceiling which is a bit uncomfortable at times...The heating system worked really well and I liked that I could adjust it from the bed. And the hotel was very quiet! Overall, I would stay at a Yotel again. We thought it was a great concept!

Room Tip: If you are arriving from the National Express bus drop-off, enter the building and go up to the main...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 12, 2013

We resently stayed at the Yotel Gatwick Airport because we had an early flight and didnt want to have to get up at a silly hour to get to the airport. We have stayed there before for the same reasons and it felt like our holiday had started a day earlier :-)
The staff are wonderful and the rooms clean, tidy and modern. The only things to mark it down is that you have to ask at the check in desk if you can have the hairdryer (which I didnt have time to do in the morning), if you are given a room close to the check in desk you might find it hard to fall asleep with the chatting of people checking in and finally the air con in the rooms can be noisy but thankfully it can be stopped by rotating the circle on the ceiling to close the vent. Apart from those little problems we were very pleased with the hotel.
We will be staying there again in the near future :-)

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xxemailsxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

En route from a night flight from North America to other points in Europe, this was the perfect spot for a very comfortavle and restful snooze, a shower - a refreshing stop. The access from arrivals was ideal, reception fast and understanding, wifi fast and easy. My husband and I stayed in a double with shower. As a first time visitor the only challenges we faced were the fact that with a large and a small suitcase each plus winter clothes moving around in the pod was a sirmointable logistic challenge. The controls by the bed were not as straightforward as they seemed, but perhaps we were too tired to quickly comprehend. I recommend booking in advance! For our departure to N. America their rooms were already booked and I suspect with the high number of flights in Gatwick it may not always be possible to get a room at the time you wish. As a very frequent traveller I shall certainly make use of Yotel again!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laimdota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YotelHQ, Sales & Marketing Executive at YOTEL London Gatwick Airport, responded to this review, January 14, 2013
Thank you for taking the time to give us your feedback.

So pleased that you enjoyed your stay with us, sounds like our concept and location was a perfect solution for your stopover at Gatwick.

For future reference, in the Premium cabin we have extra luggage storage underneath the bed where you can place all larger pieces of baggage away during your stay.

We hope to welcome you back in the near future either to one of our airport locations or if you get the chance to our first ever city centre hotel in New York!

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 11, 2013 via mobile

Right outside south term arrivals
Quite, clean, comfortable and great money for value
If you connecting or too tired to drive or have an early flight this is definitely the answer and you have free wifi and tv as well with en suite shower room!!!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amla2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

Great when catching an early flight or late arrival, situated in the arrivals hall, 1 minute walk to Departures and the train station. Very comfortable cabin, good towels and crisp white sheets, invigorating shower to wake you up before onwards travel. Free wifi

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank neilbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antibes, France
1 review
5 of 5 bubbles Reviewed January 11, 2013

The perfect get your head down stopover. compact clean pracical and affordable. Perfect location wake up and check in in minutes with the peace of nind of being late travelling to the airport. I would invest in this concept

Room Tip: book early often there are promotions
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  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lesaint61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about YOTEL London Gatwick Airport

Property: YOTEL London Gatwick Airport
Address: London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
Phone Number:
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Hotel Style:
#4 Romantic Hotel in Crawley
#6 Business Hotel in Crawley
#7 Family Hotel in Crawley
Price Range (Based on Average Rates): $
Number of rooms: 46
Official Description (provided by the hotel):
YOTELAIR is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Rates start at 32 GBP for 4 hours and you can book online or on-site at the hotel. Enjoy! ... more   less 
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Also Known As:
Yotel London Gatwick Airport Hotel Crawley
Yotel London Gatwick Airport Crawley

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